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This guide will show you the best ways to manage online reputation problems by claiming your profiles on trusted websites, creating and optimizing content, creating and following a social media policy, and making customer service a top priority.

The act of searching Google is indicative of a motivational peak in a searcher. To earn that prospect’s business or get the opt-in, you must learn how to harness a motivational peak now to make that sale more likely or to make it come sooner.

For the first time, Facebook is letting users edit their posts after the fact, a feature that many people have wanted badly for years. The change has already come to the web and Android in an update; an iOS version is hoped to follow soon.

Twitter has launched Twitter Alerts, a way of broadcasting critical information from emergency reporting organizations during emergencies and natural disasters. Users will see highlighted alerts in the Twitter feed and receive push notifications.

“We’re delighted that CERN opened its doors to Google Maps Street View allowing anyone, anywhere in the world to take a peek into its laboratories, control centers and its myriad underground tunnels housing cutting-edge experiments,” said Google.

Our Google keywords may be gone, but our sense of humor is still here. Though the news was frustrating, our industry still found ways to provide a laugh – even in these trying times. Here are some of the most humorous takes on “(not provided)”.

Google has added a new filter tool and comparisons as the search giant continues to expand its Knowledge Graph search results. The new tools aim to help searchers drill down deeper into topics or compare some key facts about two things side-by-side.

Google pushed out several updates to the Google Search app for Android 4.1+ users this week. The company also revealed plans for a new version of the Google Search app for iPhone and iPad users and announced a new “look and feel” on mobile devices.

Bing has a redesigned interface and an instant search result set without clicking or leaving the search box. Now Bing is the web search back-end for Apple’s Siri. Is it time to optimize for Page Zero and Bing?

Now when you search Google for hashtags, Google will add related Google+ posts to the right of regular search results, as long as they have been shared publicly or directly with you, and provide links to search hashtags on other sites.