Category: Google Maps

Google is testing labeling some photos in the local hotel listings with “Good to Know” AI-generated descriptions of some of those photos. These labels seem to summarize what the photo and reviews say about the specific area of that hotel.

Before the December holidays, Google posted a notice that review appeals for Google Business Profiles were delayed. Well, Google just removed the notice, which likely means the extended delays for review appeals are no longer an issue.

Google has updated its tips to get more reviews help documentation with a new section on tips to write better review replies. This section includes how to make your replies positive and relevant and a section on giving helpful responses to negative rev…

Google’s Gemini may be rolling out new local results, it may be new, I am not sure. But the details it shows may give you insight into how Google understands and interprets your business. Gemini gives new headlines and sections about your business base…

Over the past few weeks, Google has been showing AI Overviews for local packs, leading some businesses to see huge drops in visibility for their Google Business Profile and local listings. Some businesses are seeing 50% declines or more because of the …

Google seems to have a bug that prevents searchers from leaving hotel reviews directly in the Google Search desktop interface. It works fine within Google Maps and Hotel search interfaces but not in the web search interface.

Greg Gifford, a veteran automotive and local SEO, published a hard warning to vendors suggesting that they tell automotive dealerships to set up separate Google Business Profile department listings for separate services. He said, do not, do not, do th…

Several months ago, back in March, Google added a screen to request reviews by sharing a link or QR code with your customers. Now, it seems Google has added a new help page on how to use this feature.

Google has removed the visit website button from the first screen of the Google Maps hotel results. Instead, you first need to click on the “Check availability” to get to the visit website button.

GMBapi posted data that looks at tens of thousands of Google Business Profiles across multiple countries and showed that review deletions have increased significantly over the year, compared to previous periods.

Google has updated the Google Business Profiles verification issues support form. This makes it easier to pick a specific issue you had when trying to verify a business within Google Business Profiles.

Google has updated the Google Business Profiles verification issues support form. This makes it easier to pick a specific issue you had when trying to verify a business within Google Business Profiles.

Back in October, many businesses reported that reviews left on their Google Business Profiles were disappearing. It wasn’t happening to every business, but it was widespread. Last night, I was told the bug had been fixed and that the reviews should be …

If you submitted a review appeal within Google Business Profiles it will likely take longer than normal to hear back. Google’s review appeals are delayed and Google cannot provide a specific response timeframe for pending cases.

Google has updated its Manage customer reviews help documentation to expand and clarify the “Understand what happens to your replies” section. It now specifies why a business reply to a review may be hold, how long it takes and more.

Google confirmed it is essentially removing the Q&A feature within Google Maps, and instead, searchers can use the new AI-powered Ask button on a Google Business Profile to get the answers they are looking for.

Google announced that Gemini can now respond to your local questions with local results in a “rich, visual format.” Google will visually lay out the local results to include photos, ratings, and real-world info from Google Maps data.

Google Maps is updating its share buttons by removing the options to share on X and adding the options to share on Reddit and Facebook.

Google is now sending email notifications for when Google Business Profiles has removed the restrictions on your reviews and ratings. The email says, “Restrictions on your reviews and ratings have been removed” and it comes from the Google Business Pro…

Over the years, we have written that service areas are not used as a local ranking factor by Google Search. Well, the API leak document also implies this to be true.