Category: Google Maps

Earlier this month, Google rolled out the “Ask Maps” feature. Now, Google said it is “available to everyone in the U.S. and India.”

Google is sending out emails with updates on how Google Business Profiles may verify your business details. Google said it may “reach out using automated messages via call, text, or WhatsApp to the verified phone number on your Business Profile.”

Google added a new section to the “Understand available performance metrics” within the Google Business Profiles help documentation. The new section added a section on offer data and it shows the number of times customers viewed and clicked on offers o…

Google is testing encouraging business owners to reply to reviews using AI. There is a new option in the Google Business Profile dashboard that is showing for some businesses that says “Reply to reviews with AI.”

Google seems to have added a new section to the Google Business Profiles section named Place page attributes. Place page attributes allows you to let customers know more about your business by showing attributes on your Business Profile. These may appe…

Google seems to have added a new section to the Google Business Profiles section named Place page attributes. Place page attributes allows you to let customers know more about your business by showing attributes on your Business Profile. These may appe…

Google just announced “Ask Maps”, which is a new feature in Google Maps that leverages Gemini to help users research local businesses, plan trips, get recommendations…

Google just announced “Ask Maps”, which is a new feature in Google Maps that leverages Gemini to help users research local businesses, plan trips, get recommendations…

Recently, Google rolled out the ability to schedule Google Posts. Supposedly, soon, Google will also roll out recurring scheduling for posts. So you can set a Google Post to repeat and post over and over again on a schedule.

Some time ago, Google updated the flow for the Google Business Profile verification. And the issue is, if you fill it out wrong, it can have consequences for that Google business listing in the future.

We’ve seen Google use AI for local panel descriptions, menus and more. But now Google is also using AI to generate a list of services a local business offers.

Google is now (past few weeks?) sending out emails when it detects fake or incentivised reviews on your Google Business Profile. Google also says it has removed the fake or incentivised reviews that were identified.

As I noted in my story yesterday about Google reviews dropping out, Google has updated the Google Business Profiles review policies, the Prohibited & restricted content section.

There has been an uptick in complaints from businesses around Google local reviews disappearing or being removed. We had something similar last October and it was fixed in December and now I am seeing more complaints about reviews going missing.

Google will stop showing the business short names on Google Business Profiles in Search and Google Maps. The short name will still work, if you have one, but going forward, the link in your Google Business Profile will no longer be displayed to you or…

Google is testing labeling some photos in the local hotel listings with “Good to Know” AI-generated descriptions of some of those photos. These labels seem to summarize what the photo and reviews say about the specific area of that hotel.

Before the December holidays, Google posted a notice that review appeals for Google Business Profiles were delayed. Well, Google just removed the notice, which likely means the extended delays for review appeals are no longer an issue.

Google has updated its tips to get more reviews help documentation with a new section on tips to write better review replies. This section includes how to make your replies positive and relevant and a section on giving helpful responses to negative rev…

Google’s Gemini may be rolling out new local results, it may be new, I am not sure. But the details it shows may give you insight into how Google understands and interprets your business. Gemini gives new headlines and sections about your business base…

Over the past few weeks, Google has been showing AI Overviews for local packs, leading some businesses to see huge drops in visibility for their Google Business Profile and local listings. Some businesses are seeing 50% declines or more because of the …