Category: Google Maps

Google is now showing WhatsApp buttons, in place of chat or in addition to the other action buttons, in the local panel results within Google Search. Next to the call, directions. website, share buttons can be a WhatsApp button to let searchers chat w…

Google has updated the Google Maps and Business Profiles Prohibited & restricted content policy’s advertising and solicitation section to list what merchants and business owners cannot post on their listings and posts.

Google Maps now requires you to sign in to a Google account to see all the reviews on a Google Business Profile listing. It is also required in order to sort the reviews, leave a review, and more. I assume this was done to help prevent AI, bots, and th…

Google is testing showing two rows of action buttons of the local panels within mobile search. Google has been testing showing a more + sign to load more or a scrollable carousel of buttons and now here it is with two rows.

A new bug with Google Business Profiles and Google Maps is placing some businesses’ Google Maps pins in the middle of the ocean. This is reportedly happening for some service area businesses that do not list their address publicly on their Google local…

Google has added a new policy to the Google Business Profiles policies document. The new policy is named “Misuse of support channels.”

Google updated two of its Google Posts help documents to allow phone numbers in Google Posts only if they are verified contact information, but if it is unverified, it is not allowed.

Google updated two of its Google Posts help documents to allow phone numbers in Google Posts only if they are verified contact information, but if it is unverified, it is not allowed.

Google Business Profiles is testing a new feature to let it set your business hours for you automatically by just asking you to describe your business hours in text. Google will then use AI to interpret them and make them into a structured format to li…

Google Business Profiles is testing a new feature to let it set your business hours for you automatically by just asking you to describe your business hours in text. Google will then use AI to interpret them and make them into a structured format to li…

Google is turning the local knowledge panels, your Google Business Profile, into an AI Overview listing. At the top of the local listing it says “AI Overview” and then there is a “Show more” button to expand, which brings you into the follow up AI Mod…

Google announced a delay in processing applications for access to the Google Business Profile API. This was posted by Victoria Kroll in multiple languages in the Google Business Profiles support forum.

Scammers are using the Google Maps contributor program to upload AI-generated photos with phone numbers, tricking users into calling the number in the photo instead of the number on the Google Business Profile listing. These scammers are doing this ac…

Google Business Profiles insights analytics report is missing data for the whole month of September 2026. Normally these reports can be a few days delayed but now we 8 days into the month and I still do not see any data.

Google is sending out Google Business Profiles notifications to business owners asking if the user-suggested edit or update is correct or not. The email says, “Does this look right to you?” and then it shows the suggested update to your business, which…

Google Business Profiles seems to be adding a fifth way to verify your business, this new method is by submitting a photo of your business location. The other methods are phone or text, email, live video call or a postcard in the mail.

About a month ago, Google announced Tell Maps, a way for Google Maps contributors to use AI to tell Google Maps more about places. “You can suggest edits conversationally, right from Ask Maps and the Contribute tab,” Google said about Tell Maps.

Google is aware of and in the process of addressing an issue where reviews are missing after a Google Business Profile gets reinstated after it was suspended. Google is reportedly actively working on a resolution but there is no estimated time for when…

In 2018, Google launched Google Posts Insights, a way to see how many views and clicks a Google Post within Google Business Profiles received. Google discontinued and sunset that feature in January 2023. Now, it seems Google is testing bringing back …

In 2018, Google launched Google Posts Insights, a way to see how many views and clicks a Google Post within Google Business Profiles received. Google discontinued and sunset that feature in January 2023. Now, it seems Google is testing bringing back …