Category: Google Maps

Google is aware of and in the process of addressing an issue where reviews are missing after a Google Business Profile gets reinstated after it was suspended. Google is reportedly actively working on a resolution but there is no estimated time for when…

In 2018, Google launched Google Posts Insights, a way to see how many views and clicks a Google Post within Google Business Profiles received. Google discontinued and sunset that feature in January 2023. Now, it seems Google is testing bringing back …

In 2018, Google launched Google Posts Insights, a way to see how many views and clicks a Google Post within Google Business Profiles received. Google discontinued and sunset that feature in January 2023. Now, it seems Google is testing bringing back …

Google seems to be testing a revamped and updated Q&A feature for Google Business Profiles (GBP). There is an added Q&A button in the GBP dashboard in Google Search and a flow that prompts you with yes or no responses for questions tailored to your bus…

Google has a new reporting option for reviews in Google Business Profiles and Google Local. This one is called “Report owner response.” It lets you tell Google if an owner response to a review is off-topic, contains profanity, is harassing, discriminat…

Google will randomly show AI Overviews for local results, and when it does, It will often show AI-generated information about each local listing. The issue is that Google often cites low-quality and self-promotional listicle articles from across the w…

Google has updated its guidelines for representing your business on Google in the Google Business Profiles help documentation to add a new rule. Google said for your business name you cannot repeat “the same business name in multiple scripts or languag…

The Google Business Profile help page on Help protect against fraudulent calls and texts has been updated. It now includes how to identify legitimate texts over WhatsApp and RCS messages, it also updated a lot of the examples of the types of calls and …

Google has yet another bug with the Google Business Profiles platform. This one is with products being placed in “Pending” status, new products and old products, I believe. This started a couple of days ago and the issue still seems to be lingering, or…

Google may be slowly rolling out a blue colored background for the Google Business Profile dashboard within Google Search. Previously, it was on a white background, and now some local SEOs are seeing a blue background.

Google is now sending out notifications when a review is not posted after a user tries to submit a review on a Google local business profile. The notice says “review not posted,” and adds “Our automated systems removed this content because it seems th…

Another day, another bug with Google local, specific with reviews. Today’s bug is that the review replies are not showing up for many. This is a new widespread bug, that seems to be impacting all Google Business Profiles.

Google has removed its help document named “Make OpenTable reservations in Google Maps” yesterday. It looks like that implies that Google Maps removed the integration it has with restaurant listings and making reservations with OpenTable.

A few weeks ago we reported on a new Google Business Profiles help document change that talks about the Collected Info action. Well, I have not seen it live yet and most have not, but we have a screenshot of what it looks like when it does go live.

A new day and a new Google Business Profiles review bug. It seems a ton of business owners are seeing a message that reads “You have no reviews yet” when clicking on the option to read reviews of their Google Business Profile listing.

Google has updated its Google Business Profile appeal process and flow to allow businesses to upload their evidence for the business profile suspension. The old flow had a different form where you would later upload that evidence, and you only had 60 m…

Google reviews seem to be disappearing from Google Business Profile local listings. In the past few days or so there has been an influx of complaints in the Google Business Profile forums. I have not seen Google respond to the complaints, but either t…

Google will add to existing penalties or restrictions on your Google Business Profiles if you continue to violate the same policy over and over again. The initial restriction might be 30 days but then if you are caught doing the same thing, Google can…

Google is testing updating the design for the local pack and places listings within Google Search. The map was moved to the top, instead of on the right and the action buttons are also moved and changed. I am not sure which version I like more, but he…

Google has added the messages button back to the Google Business Profile dashboard within Google Search. Google use to have a feature like this but I believe removed it but now it is possibly coming back.