Chaotic communication: COVID-19 is rewriting our cultural rules of connection

Open Mind Strategy’s Megan Routh shares four crucial shifts in online behaviors that serve as lessons to help your brand pivot successfully in the “new normal”.

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Brand Bias: 70% Of Consumers Look For Known Retailers When Doing Product Searches

New research from Search Engine Land and SurveyMonkey shows that consumers have a definite brand bias when it comes to searching for products online. According to data from a survey conducted last month, almost 70 percent of US consumers said they look for a “Known retailer” when…

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