Data: Consumers grow more demanding, impatient as brands fall behind

Smartphones and social media have created a short-attention-span consumer that brands have increasing difficulty satisfying.

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Report: Customer satisfaction with search drops, in social Google+ beats Facebook

ACSI rankings are based on survey of nearly 5,000 US consumers.

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Survey: 60 percent of voice users want more “answers” and fewer search results

Making calls, searching, texting and map lookups were the most common use cases for voice.

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Google developing keyboard for iPhone in hopes of boosting search volumes [report]

Keyboard part of a larger strategy to boost engagement with search on mobile devices.

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Yahoo’s Search Share Drops For First Time Since Firefox Deal Began

Yahoo couldn’t maintain gains from previous months and small “switchback” losses to Google likely to erode share more in the coming months.

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Google Overtakes Traditonal Media To Become Most Trusted News Source

According to survey data from the 2015 Edelman Trust Barometer search engines (read: Google) have overtaken traditional media as the most trusted source of news globally. Last year search engines were just behind traditional media but have now overtaken them. This “trust gap” is most…

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Google Down Slightly, Bing-Yahoo Up In October comScore Search Report

Google saw its share of the US search market drop slightly in October, while both Bing and Yahoo saw corresponding gains. That’s according to comScore’s October 2014 search engine rankings. ComScore estimates Google’s US market share at an even 67 percent for October, down from…

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First Half Ad Revenue: Search Dominates PC Ads But Not Mobile

The IAB has released its first half 2014 digital advertising revenue figures. Total US digital revenues grew 15 percent compared with a year ago to $23.1 billion. Total second-quarter revenues were roughly $11.7 billion. Paid search was the largest single category of online advertising, though its…

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