Redesigning onboarding for impact: A service design approach 

First impressions stick, especially in UX. When we saw that new users of our Yoast SEO for Shopify app were skipping key steps or dropping off early, we knew our onboarding wasn’t working. Using journey mapping and service blueprints, we redesigned the experience to be faster, clearer, and more supportive from the start. Here’s how […]

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Redesigned Shopify onboarding: thoughtful UX, real impact 

Today we’ve launched a redesigned onboarding experience for Yoast SEO for Shopify, built to guide, support, and empower every user from the moment they install. Customer-centric marketers and designers know, first impressions matter, and thoughtful onboarding is the first step to long-term success.  A new onboarding, designed with care  We’ve simplified the setup process, removed unnecessary […]

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