Category: Google Maps

Google now lets owners and managers of verified businesses can reply to reviews directly from their Business Profile on Google Maps Android. You are able to reply to reviews many ways, including Google Maps desktop, Google My Business console and othe…

Ben Fisher posted on Twitter a screen shot of Google showing an ad within the Google Local Knowledge panel for a Dodge dealership. The interesting thing is the ad is from a different brand, a Toyota!

Google has added delivery icons to the local pack listings that Google can send searchers directly to an online delivery service. If you search for [McDonalds] you might be able to see it, here is a screen shot.

Google said you can now manage reviews in bulk for multiple listings. Google wrote “businesses can view reviews for multiple listings at once. With bulk reviews, you’ll be able to view, reply to, and flag reviews for multiple listings from one place.”
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Google My Business can sometimes transfer your business reviews when you move, set up a new office, change names or whatever. But that is currently not possible. A Local Search Forum thread has the local SEO folks saying Google is unable to do it rig…

Hotels can now edit its services and amenities in the “Hotel attributes” section of their Google My Business account. Google My Business was having issues with hotel edits earlier last week and it might have been related to this upgrade? In any event, …

Tons of local SEOs are reporting seeing a notice in Google My Business for “missing store code” for listings. Justin Mosebach posted in the Local Search Forums “Just checked the dashboard in Google My Business this morning and noticed that all of the…

Google announced new Google Maps travel features and also promised to show you the best prices for that travel or your money back – this is no joke.

Google launched three new features or changes to Google My Business including messaging insights, a site manager sign-up link on a business profile and changes to status names.

Google is crazed about carousels and here is another format of the Google local pack. This local pack shows not one image, but an image carousel per local listing in the local pack.

Mike Blumenthal spotted this last week, where Google was testing showing not just the local pack carousel, but an ad slot in that local pack carousel. We’ve seen lots of variations of the local pack carousel – a scrollable carousel of local results. …

Keyser Holiday shared screen shots in the Local Search Forums showing how a local knowledge panel had the people also search for / people also ask feature in the local knowledge panel for a business listing. What is even more confusing is that you can…

Currently, when you view hotel reviews in Google, you get Google reviews but you also get this neat filters to show you if you’d like the hotel based on the type of trip you are going on (i.e. pleasure, family, business, etc). This data is provided by…

Over the past few weeks or so there has been suspensions in Google My Business and a lot of rumors around why those suspensions have happened. Google has not be exactly clear about the issue but they did say they restored the suspended listings. That …

Google is testing more local pack designs and features in search. Sergey Alakov and Mordy Oberstein are noticing Google adding more tabs to the branded local pack. And now Mike Blumenthal is also seeing the carousel/scrollable local pack design that G…

Google has now added to some business local knowledge panel a call to action to “get a quote” or “request a quote.” So when you search for the company name, in the right panel or at the top of the mobile results, you get that call to action button.
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Google has told Joy Hawkins that it has fixed all the reviews that disappeared over a technical issue. The statement she was given and she posted in the Local Search Forums was “All the reviews that have been removed for technical reasons have been re…

Google My Business posted on Twitter that businesses owners can use now the Google Maps iOS app to edit their business profiles. This is without using the Google My Business app or web site.

Google seems to have fixed one of the many Google Maps bugs and has acknowledge they are working on a fix for the other. The Google Maps Q&A feature didn’t let owners properly respond to questions left about their businesses – that supposedly has been fixed. The reviews going missing is something Google is working on fixing still.

I get it Google, you can’t handle all the Google Maps issues. You are seriously delayed with getting back to businesses. You are suspending businesses that should not be suspended. You are claiming those suspensions were fixed but they weren’t. Now …