Category: Google Maps

Andy Simpson and Brodie Clark shared screen shots of Google showing descriptions and links in the local knowledge panel. I personally cannot replicate but in some cases the links themselves also do that scroll-to-text and highlight feature that we’ve …

If you login to your Google My Business listing, you may be notified by Google to click on the “Update Service Availability.” There Google is asking you to “let customers know that your business is open and which services you’re offering.”

Google is now showing the Google My Business attribute labels on the Google Maps desktop listings. Prior, Google showed them in the mobile result but now they can show up also in the Google Maps desktop panel for your local listing.

Google Maps is now using an overlay box when you want to try to claim a business or suggest an edit for a business listing. This is instead of taking you to a new page to claim the listing. Ben Fisher said on Twitter “Claim This Business (CTB) now op…

Colan Nielsen spotted a new analytics dashboard for Google My Business data named performance metrics. It is a bit tricky to get to, but it is available via the updated inline editing features. They also don’t seem to match up with the Google My Busin…

Last week a few folks noticed an awkward positioned map box in the local knowledge panel section in Google Search. Well, it is still there, several days later. Here is a screen shot and yes, I can replicate this myself.

Google announced that you can now edit your Google My Business listing directly from Google Search and Google Maps. Truth is, this is a feature Google kind of launched in 2017 but now Google improved the user interface and made some additional improvem…

Google My Business seems to be rolling out a useful feature to let business owners, mostly restaurants, know that their menus displayed on their local listing is managed by an external service. This screen shot, shared by Thibault Adda, shows an examp…

It looks like Google is expanding on its local listing reviews for service level businesses. Amy Toman posted a screen shot showing how when she selected five stars to give to a power washing company, Google then asked her if she used the business and…

Google has added a call button to the local pack on desktop search results. So not only is there a call button on the mobile results but now you can click “call” from your desktop results. This started showing up yesterday morning.

Google My Business has added another attribute for businesses owners to use to enhance their business listings. The new attribute is named “black-owned business”, this goes on with the veteran-led and women-led attributes.

I think this is a new interface for the old Google Local Q&A box that launched sometime in 2017 or so. Here is the new look that Valentin Pletzer spotted and posted about on Twitter.

We have seen Google local pack carousels with images and also Google showed what was “sold here” but I do not believe I’ve seen local pack carousels with products with inventory status. Jackson Lo noticed this and posted a video screen grab of this in…

Google is now trying a subscription billing model for Google My Business, something Google has explored doing in the past, and is now actively pursuing. Google sent Tom Waddington an email asking him to “upgrade” his business profile for $50 a month.
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Hot off the coattails of Google now sending notifications of Google My Business listing suspensions, Google is sending other notices as well. Here is a notice from Google that says your profile has been marked as a duplicate.

Francastro notified me on Twitter of a local panel he spotted in the Google search results that lists not one, but two different phone numbers. I am not sure if I’ve seen this before so I figured I share his screen shot here.

Casey Bryan shared a screen shot with me on Twitter showing what I think is a new, nifty feature by Google My Business. Google is now showing for some business local panels when the last time that business updated its business hours with Google.
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Yesterday, like many others, when using Google Maps, Google showed a notification box at the top right, warning people to wear a mask. The notice said “wear a mask, help slow the spread of COVID-19.” The notice was also on Google.com’s home page. Bot…

Google has updated the products section within the Google My Business Console. It now has a cleaner interface, with “see it on Google” and a nice layout for “All products” and a way to filter your products.

Google will soon begin sending email notifications to businesses when their business listings or accounts are suspended with Google My Business. Until now, if your listing is suspended, you won’t know about it until you login to Google My Business to f…