Category: Google Maps

If you open up the Google Maps app and click into the area to see the reviews you have submitted, Google may show you emojis. The emojis are in the review attributes, the categorization Google uses to group your reviews into categories.

Google seems to have a bug when changing the addresses of some server area businesses (SABs) according to local SEO Ben Fisher. He said on Twitter that “ff you are trying to change an address for a (SAB) Service Area business, adding an address and cl…

Now you can label if your business requires appointments, masks for both employees and customers and if your staff and customers get temperature checks. In Google My Business, if you go to your info tab and click on the “attributes” there is a new sec…

Google My Business has added a new option that says “Connect in real-time, with video.” It says you can “grow your business and reach more customers, when you use video conferencing providers.” Then a “set up” button to start to configure it.

Google is now showing for some business listings in Google Maps and Local how long the business has been in operation. I don’t think I’ve seen this before and I cannot replicate this on other businesses but John Lavapie posted a screen shot of it on Tw…

Google is more often showing the “order pickup” button on some local listings where the restaurant or business offers curbside pickup. Sergey Alakov shared the screen shot below of this in action but Google has been collecting this data for a couple m…

Andy Simpson and Brodie Clark shared screen shots of Google showing descriptions and links in the local knowledge panel. I personally cannot replicate but in some cases the links themselves also do that scroll-to-text and highlight feature that we’ve …

If you login to your Google My Business listing, you may be notified by Google to click on the “Update Service Availability.” There Google is asking you to “let customers know that your business is open and which services you’re offering.”

Google is now showing the Google My Business attribute labels on the Google Maps desktop listings. Prior, Google showed them in the mobile result but now they can show up also in the Google Maps desktop panel for your local listing.

Google Maps is now using an overlay box when you want to try to claim a business or suggest an edit for a business listing. This is instead of taking you to a new page to claim the listing. Ben Fisher said on Twitter “Claim This Business (CTB) now op…

Colan Nielsen spotted a new analytics dashboard for Google My Business data named performance metrics. It is a bit tricky to get to, but it is available via the updated inline editing features. They also don’t seem to match up with the Google My Busin…

Last week a few folks noticed an awkward positioned map box in the local knowledge panel section in Google Search. Well, it is still there, several days later. Here is a screen shot and yes, I can replicate this myself.

Google announced that you can now edit your Google My Business listing directly from Google Search and Google Maps. Truth is, this is a feature Google kind of launched in 2017 but now Google improved the user interface and made some additional improvem…

Google My Business seems to be rolling out a useful feature to let business owners, mostly restaurants, know that their menus displayed on their local listing is managed by an external service. This screen shot, shared by Thibault Adda, shows an examp…

It looks like Google is expanding on its local listing reviews for service level businesses. Amy Toman posted a screen shot showing how when she selected five stars to give to a power washing company, Google then asked her if she used the business and…

Google has added a call button to the local pack on desktop search results. So not only is there a call button on the mobile results but now you can click “call” from your desktop results. This started showing up yesterday morning.

Google My Business has added another attribute for businesses owners to use to enhance their business listings. The new attribute is named “black-owned business”, this goes on with the veteran-led and women-led attributes.

I think this is a new interface for the old Google Local Q&A box that launched sometime in 2017 or so. Here is the new look that Valentin Pletzer spotted and posted about on Twitter.

We have seen Google local pack carousels with images and also Google showed what was “sold here” but I do not believe I’ve seen local pack carousels with products with inventory status. Jackson Lo noticed this and posted a video screen grab of this in…

Google is now trying a subscription billing model for Google My Business, something Google has explored doing in the past, and is now actively pursuing. Google sent Tom Waddington an email asking him to “upgrade” his business profile for $50 a month.
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