Category: Google Maps

Google My Business is showing in some of the local reviews for locations when the person who left a review was at the location. This I guess comes in handy for vacations, knowing if the visitor left the review in the winter versus the summer may matter…

Google has added a new tab, I think it is new, a “food ordering” tab to the Google My Business menu. Some restaurant may start to see this tab showing up in their Google My Business console menu.

Google seems to be testing launching a new local feature to let car dealerships showcase their local car and auto inventory on Google Search. This was spotted by Jim Kreinbrink and Dan Shure shared this screenshot below.

Google is testing some new local features in Search. Specifically, Google is testing a new local finder design and Google is also testing a new method to push users to use the chat button in a business local knowledge panel.

Google Local seems to be testing two new features for the “updates” tab for local businesses. The first is a red dot indicator to symbolize there is a new update posted for the local company. The second is the ability for visitors to post photo updat…

In 2017, Google My Business began adding features to let business owners manage their local listings directly in the web search results. In 2020, Google upgraded that and now in 2021, Google added the ability to edit your business profile like hours, c…

There are numerous reports of reviews not publishing and going live in the Google local results. So if someone leaves a business a review in Google Maps and Google Local, those reviews are either very much so delayed or just not publishing. Maybe the…

The other day Google posted a blog post named the latest local shopping trends; local is now digital. In this blog post, Google shared a lot of trends the company tracked with local searches in 2020 due to COVID-19.

Google has posted a new content policy within its Google Posts help documents that specifically disallows businesses to add phone numbers in the content of their Google Posts. Google Posts show up on your local knowledge panel in Google Search and you…

There has been this ongoing bug with Google Maps / Google My Business where for some service area businesses they end up being placed in the middle of the United State of America, in Independence, Kansas. I am not sure why and I don’t fully understand…

In July 2020 Google told us they would begin to notify businesses when they are suspended from Google My Business. Instead of just being suspended and being labeled as such in Google My Business, Google would send out email notifications. Well, now I…

Back in December we reported Google was testing a “new” label in the local business reviews for reviews about a month old. Well, that new label seems to be live now in the local reviews for all to see.

Joy Hawkins is saying she is noticing evidence that Google is testing, testing heavily, showing a two-pack instead of a three-pack. I personally cannot replicate this and I only rarely ever see two results in the local pack (for extremely remote queri…

Google announced this morning new features to improve Google Maps, including improved curbside pickup and delivery options. Plus, the company announced improvements to indoor live view navigation, air quality data and driving directions that are eco-f…

The Google My Business team is looking for ways to improve and sent out an survey to a bunch of businesses asking them for feedback. Andy Simpson shared some screenshots of the survey on Twitter.

Google has a bug in Google My Business when you try to verify or update an address. The form seems to bug out and show a blank screen. So if you need to update or verify your business address, you will be out of luck until Google fixes the issue.
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Google’s local panel allows you to message or now chat with some businesses that enable the messaging feature in Google My Business. Previously, Google always called it “message” in the local panel but now Google is testing calling it “chat.”

Google is now testing a “not helpful” button in the local reviews within local listings in Google Maps and Google Search. Tom Waddington spotted this and posted the screenshot below on Twitter.

Google My Business has launched a new tool where you can not only see the reviews for your business, but also quickly report those reviews for policy violations and even better, check the status or reviews you already reported. Plus, if that review wa…

Bryant Suellentrop spotted a new ad placement in the Google Maps interface that Ben Fisher confirmed with me is new. In short, if you are browsing Google Maps and click on a business pin, Google will overlay the local result on the map interface. Now G…