Google Maps Launches New Detailed Restaurant Reviews
Google announced a bunch of new map features the other day, one of which is allowing users/searchers to leave more detailed reviews for the restaurants they visit. Google has been testing more detailed reviews for some time but now it is officially liv…
Google Posts Now Work For Hotels & Hospitality Listings In Google
Nevena Ivanova shared a screenshot of her seeing that Google Posts are now working for her hospitality clients. Google Posts work on most Google My Business listings but hotel and hospitality is a different beast. I don’t think it works for all hospit…
Google My Business Support Hours Of Operation Details
Google My Business offers support options on their web site and now it may even show you the hours of operation for those support channels. Here is a screen shot from Usama Ali on Twitter showing this support feature.
Google Local Pack Without A Map – Bug Or Test?
Have you ever seen Google show a set of local pack results in the web search results but without displaying a map with it? Likely not. Well, Justin Moseback noticed it and shared some screenshots of this on Twitter.
Google Business Listing With Google Phone Number Alias
Google is testing, I think again, showing a Google phone number, instead of the actual business’s real phone number, in the business local listing in Google Search. In this example, Google is showing both numbers actually but lists the Google number fi…
Google Local Ranking Changes With The Google Core Update
I found it interesting that the local tracking tool, BrightLocal’s Local RankFlux, showed big ranking fluctuations in the local results at around the same time we saw the ranking spikes for the July core update.
Google My Business Messages Notes When Message Is From Google Posts
Last year Google added the ability for users to send a message to a business through a Google Posts. Well, now according to Ben Fisher, Google is showing in the Google My Business messages area when a message is received via a Google Post.
Google My Business Insights Data May Be Delayed
Google has posted a message at the top of the Google My Business Insights reporting screen that says “data may be delayed.” The unusual part is not that the data may be delayed, we see that a lot, the unusual part is that Google posted a notice about …
Google Local Pack Sections Buttons Triggers Query Refinements
This is a weird one… Claire Carlile noticed Google testing where if you click on the section buttons or local listing labels in the local listing on mobile, it will refine your search query in the main search box. This is not how this has worked in …
Google Local Pack Review Filters Smiley Faces
Google seems to be testing adding smiley faces to the local pack reviews filter options. So in the “people often mention” keyword filters, instead of it just saying the words like care, food, products, quality, etc, it may add a smiley face to some of…
Google My Business Rush Hours & About Your Company Reports
Google may be releasing two new reports within Google My Business Insights. One report shows your business’s popular times or “rush hour” and the other report shows what your company is known for.
Google Local Pack Seen By Shoppers Justifications
Google is using a new justifications label for the Google Maps local pack named “seen by shoppers.” Justifications are the labels you in the local pack sometimes based on Google thinking you may want to know that extra bit of information about that lo…
You Can Now Manage Your Google My Business Posts, Services & Delivery In Search
Google announced you can now manage your Google My Business profile Google Posts, your service listings, your delivery options and more directly in Google Search – like you can with other aspects of your Google My Business profile.
Now Live: Google My Business Performance Report Direction Requests & Website Visits
Last month we reported that Google updated its documentation to say the new Google My Business performance report will soon have driving direction requests and website visits. Well now, according to Colan Nielsen, Google is rolling out those metrics s…
Google Tests Updated Delivery Icons In Local Pack
Google seems to be testing a new design for the delivery buttons in the local panel and local pack for restaurants. The old icon was a fork and knife but the new one looks like a car or bike delivery icon.
Google Maps Restaurant Search Results Display Average Ratings Pins
Google is now showing the average review ratings for restaurant listings when you overlay restaurant results in Google Maps. This is currently working for me in the mobile user interface but not the desktop user interface.
New on Google Local Search Results Label
Google has launched a new label in the local search results, both the local pack in Google Search and in the Google local results in Google Maps. The new label reads “new on Google” with an announcement speaker blue icon.
Google My Business Removes Ability To Edit Or Create Short Names
In 2019, Google My Business added the ability for businesses to create short names – i.e. short URLs – for your Google business profile in Google Maps or Google Search. Well, Google said it will no longer allow businesses to create or edit their short …
Google Test Layouts For Local Panel On Mobile Search
Google seems to be testing a bunch of variations and adjustments to the local panel in the mobile search results. Amy Toman posted a few examples on Twitter, both video screen casts and screen shots.