Google My Business Insights Now Shows Bookings Reporting Data
If you go to your Google My Business account, click on the Insights tab and check out the new performance report insights reporting, you may see a new “bookings” tab to see if people booked reservations, appointments, etc with you via Google Maps or Go…
Google My Business Call History Feature Now Showing Call Data
After months of Google teasing us with the preview call history section and showing us no data, now Google is showing call history data to some local businesses in the Google My Business console. John Smith shared a screen shot showing that he sees a…
Google My Business Wheelchair Accessibility Attributes
A week or so ago, Google added to Google My Business the ability to add attributes to your business listing that specify if your business is wheelchair accessible. This includes wheelchair accessible entrance, parking lot, restroom, seating and maybe …
Google My Business Contact Us Form Select Business Drop Down
Google added a business selection drop down feature to the Google My Business contact us form. So now when you go to the contact us form in the Google My Business help section, it will ask you to select which business you need help with.
Google Boosts Travel Search Tools For A Post Pandemic World
Google announced a few new features in Google Search around travel features specifically as “many people are eager to start planning vacations again,” Google said. Google is getting ready for a post pandemic world with these updates that include new t…
Google Search Tests Hotel Travel Destination Refinement Carousel
Google seems to be testing a new search carousel that lets you refine your hotel searches for a new destination. So if you search for hotels in new york, Google might say maybe instead search for hotels in new jersey – or something like that.
Google Local Showing When Reviewer Visited Location On Review
Google My Business is showing in some of the local reviews for locations when the person who left a review was at the location. This I guess comes in handy for vacations, knowing if the visitor left the review in the winter versus the summer may matter…
New Google My Business Food Ordering Tab
Google has added a new tab, I think it is new, a “food ordering” tab to the Google My Business menu. Some restaurant may start to see this tab showing up in their Google My Business console menu.
Google Tests Local Car Listings From Dealerships
Google seems to be testing launching a new local feature to let car dealerships showcase their local car and auto inventory on Google Search. This was spotted by Jim Kreinbrink and Dan Shure shared this screenshot below.
Google Tests New Local Finder Design & Push To Use Chat Button
Google is testing some new local features in Search. Specifically, Google is testing a new local finder design and Google is also testing a new method to push users to use the chat button in a business local knowledge panel.
Google Local Updates Adds New Indicator & Photo Updates From Visitors
Google Local seems to be testing two new features for the “updates” tab for local businesses. The first is a red dot indicator to symbolize there is a new update posted for the local company. The second is the ability for visitors to post photo updat…
Google My Business: Edit Your Profile, Hours, Photos & More From Web Search
In 2017, Google My Business began adding features to let business owners manage their local listings directly in the web search results. In 2020, Google upgraded that and now in 2021, Google added the ability to edit your business profile like hours, c…
Report: Google Local Reviews Not Publishing
There are numerous reports of reviews not publishing and going live in the Google local results. So if someone leaves a business a review in Google Maps and Google Local, those reviews are either very much so delayed or just not publishing. Maybe the…
Google Local Search Trends With COVID-19
The other day Google posted a blog post named the latest local shopping trends; local is now digital. In this blog post, Google shared a lot of trends the company tracked with local searches in 2020 due to COVID-19.
Google My Business: Phone Numbers Not Allowed In Google Posts
Google has posted a new content policy within its Google Posts help documents that specifically disallows businesses to add phone numbers in the content of their Google Posts. Google Posts show up on your local knowledge panel in Google Search and you…
Google My Business Bug Dropping Some Businesses In The Middle Of The US
There has been this ongoing bug with Google Maps / Google My Business where for some service area businesses they end up being placed in the middle of the United State of America, in Independence, Kansas. I am not sure why and I don’t fully understand…
Google My Business Suspension Email Notifications
In July 2020 Google told us they would begin to notify businesses when they are suspended from Google My Business. Instead of just being suspended and being labeled as such in Google My Business, Google would send out email notifications. Well, now I…
Google New Label For Local Business Reviews Now Live
Back in December we reported Google was testing a “new” label in the local business reviews for reviews about a month old. Well, that new label seems to be live now in the local reviews for all to see.
Google Search Dropping Three Pack For Two Pack (Local Results)
Joy Hawkins is saying she is noticing evidence that Google is testing, testing heavily, showing a two-pack instead of a three-pack. I personally cannot replicate this and I only rarely ever see two results in the local pack (for extremely remote queri…
Google Maps To Improve Curbside Pickup & Delivery Features
Google announced this morning new features to improve Google Maps, including improved curbside pickup and delivery options. Plus, the company announced improvements to indoor live view navigation, air quality data and driving directions that are eco-f…