Category: Google Maps

Google has renamed Google My Business to Google Business Profile on November 4th. Starting on November 9th, I saw Google begin to swap out the Google My Business logo with the Google Business Profile Manager logo at google.com/business.

Google is doing some interesting things in local search, not just with renaming Google My Business but with new user interface features and Google Ads offline sale sales integrations.

Google has changed the name of its local business management product once again. I think that might be sixth time, or maybe more, Google has changed the name of this product. It is now known as Google Business Profile, no longer will it be called Googl…

Google has added a read receipts setting to the Google My Business messaging platform. Now you can decide to show your customers who are messaging you via Google Maps and Search if you read their message or not through read receipts.

Google My Business seems to have added a new business attribute named “crowd.” In this, you can mark you business as being LGBTQ+ friendly and a transgender safespace. We covered that Google showed the LGBTQ+ friendly on some businesses back in 2020 b…

Google initially launched the “women-led” label in the local search results in 2018 with a women icon. Google seems to be testing replacing that icon with a purple heart. Saad AK and Colan Nielsen spotted this change and posted screen shots of it on …

Previously Google My Business had labeled the business attributes for women owned businesses as “women-led” and veteran owned businesses and “veteran-led.” Google now put them all in sync by labeling them as as “owned.” So now we have them as Black-ow…

Google My Business seems to have added to messaging features to the mobile app. The first is the ability to edit your welcome message and the second is that the app can show you your response time to messages with your customers.

Ben Fisher spotted Google showing not just one local based screened ad but two screened ads in the local listings. And Andy Simpson spotted Google showing a scrollable reviews carousel in the local pack (that last one is not 100% new).

Google is testing a new icon or label attribute in the local pack for “offers.” The icon looks like a price tag label you see in stores and next to it, it reads “offer.” It shows the offer listed by the business in its Google My Business listing.
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Google is possibly testing the local pack in a five pack form, with five local results. The local results box is known as the three pack because it has shown 3 results since 2015 but we’ve seen Google recently test this five pack, also a two pack and a…

In July we reported that hotel listing can now add their sustainability and eco certifications to their listings in Google My Business. Well, now, Google is showing the eco-certified green label in the hotel listings in Google Search.

Colan Nielsen noticed the other day that for some local keyword searches, Google will change the local pack header in the keyword spot to a brand name. Colan shared an example, I can replicate it, and said “Google is listing the specific business it t…

Google has added a new business attribute to the Google My Business console. You can now specify if your business identifies as a Latino-owned business and if so, you can add that attribute to your business profile and highlight it in Google Search and…

When you go to Google Maps on desktop and place your cursor over a business listing, Google will overlay more details on that business. If you then move your cursor over the business images, you can navigate through the images in a carousel format.
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Google has now removed the site manager role or user rights level for Google My Business users. Now I see three levels; (1) primary owner, (2) owner and (3) manager. Google sent out emails notifying about the removal of the “site manager” role going …

Back in June Google said you will be able to add Google Posts directly from the Google search results page. I suspect that went live shortly after the announcement on mobile and maybe desktop, but maybe it didn’t and I missed it. It may or may not be…

If you search for [restaurants near me] in Google Search mobile or desktop, you will see the local three pack and map but you won’t see buttons to call the restaurant or directions or a way to order online. You will not see any call to action buttons…

Google now has a notice when you add Google Posts in Google My Business that those posts can appear not just on Google properties but third-party sites. Claire Carlile posted a screenshot of Google notifying her of this and asked on Twitter “which thir…

Google now may decide to review your Google My Business product uploads manually and approve or reject those. Usama Ali posted screenshots on Twitter of the this happening for his product uploads.