Google Review Guidelines Now Prohibit Incentivizing Removal Of Negative Reviews
Google has updated its Google Maps contributor guidelines, specifically disallowing a business to incentivize those who leave negative reviews to remove those reviews. Previously, the guidelines only prohibited incentivizing leaving positive reviews.
Google Business Profile Photos With Timestamp Of Photo
Google seems to be testing showing when a photo was taken or uploaded to a Google Business Profile listing. Google has done this for image search and other areas but I am not sure if this was done for photos on Business Profiles.
Google Home Hub Display Reviews Disclaimer Notice
The Google Home Hub display can show users an “about reviews” disclaimer or notice that talks about how the review may not be verified by a confirmed visit or experience.
Google Adds Products Section To Business Profile Guidelines
Google has added a new section for products to the Google Business Profile guidelines. The section says “If you run a retail business, you can show nearby shoppers what you sell by adding your in-store products to your Business Profile at no charge.”
Google Search Browse Places Feature With Swipeable Cards
Google is testing a “browse places” search feature where it shows you place cards that you can swipe through and then click on. It is kind of like a new local pack grid view for restaurants, kind of…
Did Google Remove The Maps Review-Gating Policy?
Chris Silver Smith noticed how Google has updated its Google Maps contributed content policy and removed a line that prohibited review-gating. The line that was removed was “don’t discourage or prohibit negative reviews or selectively solicit positive…
Sub-Reviews: Google Local Reviews By Category & Attribute
Google is asking some Google Local Guides to leave sub-reviews about a single business listing. So Google might ask the local guide about the restrooms in the restaurant or the if the place is dog friendly.
Google Business Profile Tests Captions On Business Photos
Google is testing allowing business owners add captions or descriptions to photos they upload to their business profiles. Mike Blumenthal spotted this in a Google Business Profile Help thread and also posted about it on Twitter.
Google Adds “View All Business Profiles” In Web Search Results
As Google continues to migrate off of the old Google My Business manager to the web search interface to manage your business, Google keeps adding subtle but more features. Now, when you search [my business] in Google, Google will show you a link to “Vi…
Google Tests New Local Service Ads UX
Google is testing a new layout and user experience for the Local Service Ads. This interface has the local service ads on the left and when you click on one, the box expands to the right with all of the details on the business.
Google Maps: Your Review Isn’t Posted Email
Google Maps is now notifying reviewers when their review isn’t posted. The email says “your review isn’t posted” and explains why. In the case below, Google said its moderation systems and processes considered the review to be fake.
Google Tests Popular Destinations Overlays Google Travel Details
Google seems to be testing overlaying on top of the web search results the popular destinations feature and details you’d normally get in Google Travel. Previously, Google would show you a snippet and when you clicked in for more, it would take you to …
Google Tests Expandable Maps In Search & Tabs In Map Results (Again)
Google is testing an expandable map feature in Google Search for when you see the map load in mobile search. This is instead of when you click on the map and it takes you into Google Maps, here Google is just expanding the map screen larger and adds a…
Google Local Spam Now Includes Duplicate Photos, Posts, Videos, and Logos
Google has updated its Business Profile posts content policy to specify that Google now considers duplicate photos, posts, videos, and logos as spam. If you have duplicate photos, posts, videos, and logos on your Google Business Profile, your post may…
Google Business Listings Test Photo Overlay Interface In Web Search
Google seems to be testing overlaying the photos of some Google Business Profile listings in the web search results. Typically when you click on a photo in a Google Business Profile listing you are taken into the Google Maps interface to view the photo…
Google Adds Asian Owned Business Attribute For Business Profiles
Google has added yet another business attribute for Google Business Profiles – Asian-owned businesses. This is a new label that can be added to your business in Google Maps and Google Search “making it easier to find Asian-owned businesses in their own…
Google Business Profile Tests Expandable Menu In Web Search
Google Search is testing a new expanded menu for the Google Business Profile tool in Google Web Search. This allows you to click an arrow down to expand the options to edit your business profile directly in the desktop Google Search interface.
Google Maps To Add Aerial Views, More Biking Details & More
Google Maps announced it is adding photorealistic aerial views, new cycling route information, new notifications for sharing your location, and more.
Google Maps Tests Infinite Scroll For Search Results
We have seen Google Search test infinite scroll search results on and off for years, even launching continuous scroll on mobile officially. But now we are seeing Google Maps test infinite scroll in its search results interface.
Google Pushing Business Profile Verification Over Video
It appears that Google Business Profiles is pushing more and more to verify their businesses using video verification. We covered this before, as Google set this as the default option, but not as offering video as the only option.