Category: Google Maps

Google has removed the call tracking feature from Google Business Profiles. Supposedly this was a very buggy feature that would not work well and sometimes send calls to the wrong number.

Now when you update your business hours, and maybe other information, on your Google Local Service Ads, those updates will be synced up with your Google Business Profiles within 24 hours.

Did you know that the new Google Search Generative Experience that launched to us a month ago shows nearby stores that have products in stock directly in the generative AI answer. This might not be new, but based on my early tests, I don’t believe I’v…

Google has added a “by owner” button to the local panel, the local business profile listing, within Google Search. When you click on it, it shows you the business description and Google Posts/Updates provided by the business owner.

Google has added red dots to the unread reviews, messages and other items on your Google Business Profile web search dashboard. If Google thinks you have not seen a new review, it will mark the reviews icon with a red dot until you click on it and rea…

Google mobile search results can show the Google Business Profile listing in one section and the reviews later down in another section. I am pretty sure I’ve seen this on and off over the past year or so, but I can’t find my coverage of it.

Google Business Profiles seems to have added more options to when you should be notified from the platform. The list includes 13 different notification categories you can turn on or off under the notifications menu for your Google Business Profile.

A recent small study by Joy Hawkins showed that if you remove the address from your Google Business Profile listings your rankings in the local pack and in Google Maps will significantly suffer.

Google had filed a lawsuit against a company that allegedly created fake Google Business Profiles and tons of fake reviews. Google said it filed the suit “to help put an end to these types of malicious schemes.”

In February, Google added a “Business” tab to the Android Google Maps app for those who have verified Google Business Profiles. Now that feature is live in the iOS version of the Google Maps app.

There has been some chatter within the local SEO community over the weekend that reviews are going missing from within Google Local Service Ads listings. Some say Google is cleaning up fake reviews or reviews that are against its guidelines, some are s…

Google Business Profile listings in the Google mobile search results never showed videos in the image portion of the listing that were longer than 30 seconds. Now, it seems Google is showing 30 second or longer videos for some of those listings in mobi…

Google has told Joy Hawkins that giving charitable donations in exchange for a positive review on your Google Business Profile listing is against its guidelines.

Google Business Profiles has a bug that prevents you from inviting a new owner to your Business Profile listing. You can invite new managers, but inviting new owners does not currently work (at least when I wrote this story).

Google is testing adding an image carousel directly in the business profile panel. So at the top of a business profile listing you see these business images. In this test, you can swipe the images to see more.

Google seems to be testing displaying the “services” button as the first action button in the local and maps search result listings. Usually, the first action buttons would be the call button, the directions, or even the website buttons. But Google is …

Google Business Profiles seems to be expanding which businesses can add and edit the languages they offer support it. This is the language assistance option that Google first introduced in Google Business Profilers for healthcare facilities back in Dec…

For the past few days, Google Business Profiles has a bug when you try to edit existing Google Posts or Google Updates. I confirmed this myself when writing this story and it was still an issue then.

Google lets you create a link of your recent searches that you can share with your friends or colleagues. So if you are planning a road trip with friends, you can compile a bunch of links to share with the group. Google is also showing a share link fo…

Google has been rolling out or testing a few new Google Maps, Google Business Profile and local features that I wanted to share. They include a new sponsored listing box, Business Profile pending pin label and a new location for the reviews aren’t veri…