Category: Google Maps

Google added a new option to the Google Business Profile screen in web search for “add address autocomplete.” This is not really a search feature but a promotion to use the Google Maps Cloud Platform to help users check out with the correct address on …

Google has posted a list of troubleshooting and FAQs around the Google Business Profiles video verification method. As you know, you can verify your business in Google Business Profiles through a number of methods, from snail mail to video verificatio…

At the beginning of this year, Google Maps posted a document with restrictions around user-generated content in Google Maps. Now, Google has created a new appeal process for when Google’s enforcements for those user-generated content posts and reviews…

Since April, Google has been testing a local pack in the search results that auto-expands the map section when you hover your mouse cursor over it. This now seems to be live or rolling out fully.

I am seeing a spike in the number of complaints around reviews going missing from Google local business profiles. This week, there are tons of new complaints that reviews that were once on a local listing in Google Search is now missing or gone.

Google Business Profiles has shown pending status of reviews as a label on top of the review but now Google is showing to both the reviewer and the owner of the business listing a status of “not posted” when the review was rejected from being shown.

Google is testing updating the Google Business Profile web interface by adding a “Manage Photos” button. This comes shortly after testing the Food Ordering button.

Google seems to now support adding social media links to your Google Business Profiles. You can add your Facebook, Instagram, LinkedIn, Pinterest, TikTok, X (formerly known as Twitter), YouTube and other social links to your business profile.

Google Business Profiles posts feature is not accepting images for the past day or so. When you try to upload an image or photo to your new Google Posts, nothing will happen, it will just not upload the photo.

Google has added a new option in the Google Business Profile appeal for “Fix photo that doesn’t show.” This means you can submit a support request for when you know a photo is not showing up on your Google Business Profile and you want it to.

Google has added a new attribute to Google Business Profiles. This one is titled “Pets” and you can specify if dogs are allowed inside and/or if dogs are allowed outside your business establishment.

Google Business Profiles is testing using generative AI to help business owners write descriptions about their businesses. When you edit your business profile in Google, and then edit your business description, Google is showing some owners a AI-power…

Google is testing adding a “view as customer” link to your Google Business Profile web search dashboard. This, I assume, allows you to view your business listing in web search as a customer would see it and not as you, the owner, would see it.

Google has launched a new help document that gives business owners an overview of the Google Business Profile policies. I received an email about this update yesterday that read, “we’re simplifying our policies and guidelines.”

Google has updated the Google Business Profile food ordering section with more options and settings. This feature was in the old Google My Business section but was updated recently in the new Google Business Profile interface.

Google seems to be testing categorizing the review by the type of review in the Google Maps and Local reviews section. So if you have a couple on vacation leaving a review versus a solo traveler or family, it will say so.

Google has moved the way to add an appointment link in your Google Business Profile. It use to be within the edit profile section and is now available in the main “Booking” section.

Google Business Profiles messaging feature may be rolling out the ability to set your status to respond to messages and the ability to configure your away mode.

Google seems to be testing a new hotel search feature that lets you compare sites using a carousel and a new search filter. The carousel shows you comparable hotels that you can click to see more, bringing up a “compare sites” filter to browse more ho…

Google Business Profiles seems to be rolling out a new FAQ feature where Google will automatically create FAQs based on your Google Business Profile details and your website.