Google Texting Businesses To Validate Google Business Profile Information
Google may be sending text messages to business owners to verify that the information they have listed in their Google Business Profile is accurate and up-to-date. This text comes from a confirmed Google phone number, but some local SEOs are worried th…
Google Business Profile Manager Search & Dashboard Bug Hiding Businesses
There is reportedly a confirmed bug with the Google Business Profile Manager where some business profiles are not showing up in the list. This can happen even when you search for the business you know you can access otherwise.
Google Tests Local Finder Images Only For Ads?
Google may be testing only showing images in the local finder, the local search results in Google Maps, for listings that are ads. The rest, may only show a map image but not an image from the business profile.
Google Local Finder With Blended Query Results
I don’t know if this is new (sorry Mordy) but Google is showing this blended local finder result set that seems to bridge two or more different but similar queries in the same set of results and then Google shows a line of text on what the local result…
Google Local Pack Displays Booked Reservations
Google has let you book reservations within the local pack and via Google Assistant for a while now. But what may be new is that Google may show you if you have already booked reservations in the local pack, if you booked those reservations using the r…
Google Tests Map Auto-Expansion Feature In Web Search
Google is testing having the map box automatically expand within the web search results, above or on the right side of the local pack results, when you begin to place your mouse cursor over the results.
Google Tests Local Pack Click Overlay Of Business Profile Listing Within Search
Google is testing displaying a business profile listing in an overlay interface within the web search results instead of taking you into the Google Maps interface. So when you click on a business listing in the local pack, instead of it taking you int…
Google Maps Blocked 20% More Fake Reviews In 2022
Google released spam and fraud prevention stats for Google Maps and local search. In short, Google blocked 21% more reviews, 5% more photos, 40% more videos, and 5% more fake business profiles in 2022 than they did in 2021.
Google Business Profiles Let’s You Copy A Menu
Google Business Profiles seems to allow some restaurants to copy a menu that it thinks it pulled for that restaurant from another source and use that copied menu to start to build your own menu in Google Business Profiles.
ChatGPT Generated Google Business Review Spam
It looks like review spammers are using ChatGPT and other AI tools to generate fake reviews. These reviews are being posted in Google Business Profile local listings and causing a headache for small businesses.
Google Business Profiles Has A New Manage Menu Feature
Google Business Profiles seems to have launched a new manage menu feature for restaurants in the web version of the business profile tool. It opens a “your menu on Google” box that lets you either manually build your custom menu in Google or link to y…
Google Tests Only One Star Icon In Local Pack Results
Google is testing showing only one star in the local pack in the search results. This is instead of showing five stars with some of those stars filled in with yellow. I am not seeing the single star partially filled up, but all those businesses may ha…
Google Local Services Ads Updated The Industry & Services Selector
Google has updated the industry and services selector or picker tool within the Google Local Service Ads interface. This makes it a bit faster to find and activate your business’s services and industries.
Google Business Profile Services Displays Incorrect Pricing (Sometimes Free)
Google Business Profiles lets you see what business listings offer service-wise, they’ve been doing this for a while now, and now they seem to impact your local rankings. But what is new and scary is that Google is making up pricing for your services t…
Google Tests Search & Local Snippet Result Blend
Google may be testing a new search result snippet that blends a typical search result snippet with a local snippet result. This one has the favicon, sitename, URL, title and image but it removed the description portion and replaced it with local featu…
Google Business Profile Bug: Your Business Is Not Visible To Customers
Google may have a bug, it is a confirmed bug according to some local SEOs, where a bunch of businesses are seeing a notice in Google Search that “your business is not visible to customers” in Google Search or Google Maps.
You Can Now Report Some Reviews On Google Local Service Ads
Google now lets you report some reviews left on Local Service Ads. You can report the normal Google Business Profile reviews, but not the verified reviews but at least it is a start.
Google Local Listing “Similar To” Showing Similar Restaurants
Google may show similar businesses or restaurants in the local business listing of a competing business or restaurant. This “similar to” section may show up based on your previous search or visit history.
Google Business Profile Verification Steps Asking For Better Business Bureau Link
Google, during some of the verification workflow with your Google Business Profile may ask for your BBB, Better Business Bureau, listing page. Google is asking to provide a link to your company information the Better Business Bureau.
Google Local Reviews Now Let Users Recommend Dishes
Google now lets some reviewers leave reviews specifically recommending dishes from that restaurant. Customers can manually add the foods and dishes they recommend at that restaurant.