Category: Google Maps

Google Business Profiles has shown pending status of reviews as a label on top of the review but now Google is showing to both the reviewer and the owner of the business listing a status of “not posted” when the review was rejected from being shown.

Google is testing updating the Google Business Profile web interface by adding a “Manage Photos” button. This comes shortly after testing the Food Ordering button.

Google seems to now support adding social media links to your Google Business Profiles. You can add your Facebook, Instagram, LinkedIn, Pinterest, TikTok, X (formerly known as Twitter), YouTube and other social links to your business profile.

Google Business Profiles posts feature is not accepting images for the past day or so. When you try to upload an image or photo to your new Google Posts, nothing will happen, it will just not upload the photo.

Google has added a new option in the Google Business Profile appeal for “Fix photo that doesn’t show.” This means you can submit a support request for when you know a photo is not showing up on your Google Business Profile and you want it to.

Google has added a new attribute to Google Business Profiles. This one is titled “Pets” and you can specify if dogs are allowed inside and/or if dogs are allowed outside your business establishment.

Google Business Profiles is testing using generative AI to help business owners write descriptions about their businesses. When you edit your business profile in Google, and then edit your business description, Google is showing some owners a AI-power…

Google is testing adding a “view as customer” link to your Google Business Profile web search dashboard. This, I assume, allows you to view your business listing in web search as a customer would see it and not as you, the owner, would see it.

Google has launched a new help document that gives business owners an overview of the Google Business Profile policies. I received an email about this update yesterday that read, “we’re simplifying our policies and guidelines.”

Google has updated the Google Business Profile food ordering section with more options and settings. This feature was in the old Google My Business section but was updated recently in the new Google Business Profile interface.

Google seems to be testing categorizing the review by the type of review in the Google Maps and Local reviews section. So if you have a couple on vacation leaving a review versus a solo traveler or family, it will say so.

Google has moved the way to add an appointment link in your Google Business Profile. It use to be within the edit profile section and is now available in the main “Booking” section.

Google Business Profiles messaging feature may be rolling out the ability to set your status to respond to messages and the ability to configure your away mode.

Google seems to be testing a new hotel search feature that lets you compare sites using a carousel and a new search filter. The carousel shows you comparable hotels that you can click to see more, bringing up a “compare sites” filter to browse more ho…

Google Business Profiles seems to be rolling out a new FAQ feature where Google will automatically create FAQs based on your Google Business Profile details and your website.

Google has removed the call tracking feature from Google Business Profiles. Supposedly this was a very buggy feature that would not work well and sometimes send calls to the wrong number.

Now when you update your business hours, and maybe other information, on your Google Local Service Ads, those updates will be synced up with your Google Business Profiles within 24 hours.

Did you know that the new Google Search Generative Experience that launched to us a month ago shows nearby stores that have products in stock directly in the generative AI answer. This might not be new, but based on my early tests, I don’t believe I’v…

Google has added a “by owner” button to the local panel, the local business profile listing, within Google Search. When you click on it, it shows you the business description and Google Posts/Updates provided by the business owner.

Google has added red dots to the unread reviews, messages and other items on your Google Business Profile web search dashboard. If Google thinks you have not seen a new review, it will mark the reviews icon with a red dot until you click on it and rea…