Category: Google Maps

Google has added two new attributes for businesses listed in Google Business Profiles. These attributes are identifies as disabled-owned and identifies as Indigenous-owned.

Google will make the “existing Local Services Ads photos guidelines on the same page as the Local Services platform policies,” the search company announced. This goes into effect on November 13, 2023.

There are reports that Google is automatically editing the attributes of businesses within Google Business Profiles. I am told these edits are helpful and logical, since Google is using okay logic to make the necessary changes to attributes when busin…

Google can show local pack results in the mobile interface with these expandable refinements section. So if Google is not sure if you want one type of business category, it might show two or more for you to click on and reveal matching local businesses.

Several weeks ago some businesses were seeing that they could edit their social profiles within Google Business Profiles. But most businesses did not have access to this feature. Now it seems to be rolling out to all businesses.

Google Business Profile is updating the data within the bulk Insight data to match the data you see for a single business profile listing. Google emailed those who have downloaded this data in the past month about this change.

In May we reported Google was testing a “chat with a live agent” button for some local panels within Google Search. Well, that feature might be rolling out more fully now.

Google has made two updates to its prohibited and restricted content policy for Google Maps user-contributed content. The impacted sections are the fake engagement and personal information sections. Here is what was added.

Some local SEOs are reporting that they are not receiving emails from Google Business Profiles. They are not getting notified via email when they are being added to a Google Business Profile to access that profile, they are not getting notices like su…

Google has added a couple of new attributes to Google Business Profiles. One is for does the location has a nursing room for mothers to feed their babies and the other is an attribute to specify if the location allows children to enter.

Google Maps and Google Local are testing showing third-party reviews for Google Business Profile listings. It has been over a decade since Google Maps showed third-party reviews, reviews not left directly by a searcher on Google but placed on a third-…

Google has added a new line to its prohibited & restricted content Google Maps policies under the “adult-themed content” section that is more receptive to adult content…

In the coming weeks, Google will bring the EU version of the Google Business Profile reinstatement process to the US. Local SEOs are buzzing about it because it converts the process into a wizard that walks you through the steps but more importantly, …

When Google launched its Search Generative Experience, the AI-powered answer embedded local results from Google Business Profiles in a local pack. In fact, it was a “five pack” but now, Google is no longer showing the local pack at all – at least at th…

Did you know that Google is totally fine with customers leaving negative reviews and then every few months they “update” that negative review just to ensure the review is labeled as “new” and remains at the top of all the other positive reviews?

Google added a new option to the Google Business Profile screen in web search for “add address autocomplete.” This is not really a search feature but a promotion to use the Google Maps Cloud Platform to help users check out with the correct address on …

Google has posted a list of troubleshooting and FAQs around the Google Business Profiles video verification method. As you know, you can verify your business in Google Business Profiles through a number of methods, from snail mail to video verificatio…

At the beginning of this year, Google Maps posted a document with restrictions around user-generated content in Google Maps. Now, Google has created a new appeal process for when Google’s enforcements for those user-generated content posts and reviews…

Since April, Google has been testing a local pack in the search results that auto-expands the map section when you hover your mouse cursor over it. This now seems to be live or rolling out fully.

I am seeing a spike in the number of complaints around reviews going missing from Google local business profiles. This week, there are tons of new complaints that reviews that were once on a local listing in Google Search is now missing or gone.