Google Gets “Lowest Score Ever” In Customer Satisfaction Survey

There’s a mystery surrounding the latest customer satisfaction numbers released by ForeSee Results (for the American Customer Satisfaction Index [ACSI]). Published late last night, they indicate the lowest levels of consumer satisfaction with search engines (and portals) since 2003. The…

Please visit Search Engine Land for the full article.

To Build Better Links, Stop Focusing On The Bad Ones

Over the past year, I confess that I’ve spent way more time digging into bad links than good links. I’ve conducted audits with the specific goal of finding problems — not finding links to emulate or identifying awesome links that the client should go to great lengths to keep….

Please visit Search Engine Land for the full article.

Budget Flexibility: Accounting For Regional Differences In AdWords

Recently, I’ve been seeing a lot of odd spending patterns in client accounts, especially when it comes to international Google AdWords campaigns. No, I’m not referring to mobile or enhanced campaigns — I’m talking about to a failure to account for regional differences in how…

Please visit Search Engine Land for the full article.

Google Agrees To Settle Lawsuit Over Passing Search Queries To Third Parties

Google has agreed to settle a class-action lawsuit that stems from two searchers accusing the company of sharing their search queries with third parties without user content or knowledge. As part of the settlement, Google has agreed to pay $8.5 million…

Search Engines Ixquick & StartPage Double Up On Security Measures With 2 New Encryption Standards

On the heels of the US PRISM scandal, private search engines Ixquick and its partner site StartPage are leveraging new encryption methods that offer higher levels of security beyond the standard SSL encryption. With a combined four millions searches da…

UK Prime Minister Attacks Google, Bing & Yahoo On Child Porn, Demands Better Efforts By October

UK prime minister David Cameron unveiled a wide-range of efforts today to protect children against pornography on the internet. A significant part of his speech attacked the search engines of Google, Bing and Yahoo for not doing enough and demanding changes by October. Below is Cameron’s…

Please visit Search Engine Land for the full article.

Google: Today’s Enhanced Campaigns Rollout Will Take Several Weeks To Complete

Account managers have been bombarded with alerts in their AdWords dashboards for months now. Today, notices like the one below started appearing upon login to AdWords — upgrade your campaigns by July 22  or Google will do it for you. Now, in a new blog post, Sridhar Ramaswamy, Senior Vice…

Please visit Search Engine Land for the full article.

Google’s Matt Cutts: Duplicate Content Won’t Hurt You, Unless It Is Spammy

Duplicate content is a huge topic in the search engine optimization (SE)) space, heck, we even have a category devoted to the topic. But should we worry about it? Google’s head of search spam, Matt Cutts, said he wouldn’t stress about it – that is, unless it is spammy duplicate…

Please visit Search Engine Land for the full article.