The consumer decision journey in the increasingly complex search retail marketplace
As e-commerce continues to grow, retail marketers will need to invest in digital marketing. Columnist Christi Olson makes the case that search can strengthen your online retail strategy at every stage of the buyer journey.
The post The consumer decisi…
Cornerstone analysis to help you create your best articles
Cornerstone articles should be the best and most complete articles on your website. That means that you should make an effort to make this article as awesome as possible. Raise your normal standards and write extraordinary cornerstones. To help you create excellent cornerstone articles, we developed a special cornerstone analysis. Why do you need a separate analysis? […]
What does Google’s “Project Owl” mean for search and fake news?
In May 2017, Google introduced Project Owl as its solution to the problem of fake news. It plans to do this with new feedback forms for search suggestions and the answer box, and authoritative content prioritization in the answer box. But how will this affect the user experience of search?
What You Need to Know About Google’s New Maximize Conversions Bidding Strategy
For the last few months, Google has had an exclusive beta kept underwraps for select accounts at Seer. The beta is a new bidding strategy called Maximize Conversions.

The beta was initially only available to run as a 4-week experiment within a select number of campaigns that Google chose based on a specific set of criteria.…
The post What You Need to Know About Google’s New Maximize Conversions Bidding Strategy appeared first on Seer Interactive.
Functional SEO Requirements For a New Website
Regular columnist Ben Wood breaks down the functional requirements of a website platform to ensure your new site is able to support current SEO best practices.
Post from Ben Wood
It’s Here: The Finalized MozCon 2017 Agenda
Posted by ronell-smith
That sound you hear is the coming together of MozCon 2017.
[You can hear that, right? It’s not just me.]
With less than two months to go, most of the nuts and bolts of the event have been fastened together to create what looks to be one of the strongest MozCons in history. Yeah, that’s saying a lot, but once you’ve perused the speakers’ lineup, we’re sure you’ll agree.
MozCon has a rich tradition of bringing together the best and brightest minds in digital marketing, creating a place for individuals across the globe to learn from top-notch speakers, network, share ideas, and learn about the tools, services, and tactics they can put to use in their work and their business.
As a bonus, attendees also get to enjoy lots of snacks, coffee and lots and lots of bacon.
Also, this year we’ll offer pre-MozCon SEO workshops on Sunday, July 16. Keep reading for more info.
You will, however, need a ticket to attend the event, so you might want to take care of that sooner rather later, since it always sells out:
Now for the meaty details you’ve been waiting for.
The MozCon 2017 Agenda
Monday
08:00–09:00am
Breakfast

09:00–09:20am
Welcome to MozCon 2017
Rand Fishkin, Wizard of Moz
@randfish
Rand Fishkin is the founder and former CEO of Moz, co-author of a pair of books on SEO, and co-founder of Inbound.org. Rand’s an un-save-able addict of all things content, search, and social on the web.
09:20–10:05am
How to Get Big Links
Lisa Myers, Verve Search
@LisaDMyers
Everyone wants links and coverage from sites such as New York Times, the Wall Street Journal, and the BBC, but very few achieve it. This is how we cracked it. Over and over.
Lisa is the founder and CEO of award-winning SEO agency Verve Search and founder of Womeninsearch.net. Feminist, mother of two, and modern-day shield maiden.

10:05–10:35am
Data-Driven Design
Oli Gardner, Unbounce
@oligardner
Data-Driven Design (3D) is an actionable, evidence-based framework for creating websites & landing pages that will increase your leads, sales, and customers. In this session you’ll learn how to use the latest industry conversion data to inform copywriting and design decisions that impact conversions. Additionally, I’ll share a new methodology for prioritizing your marketing optimization that will show you which pages are awesome (leave them alone), which pages aren’t (massive ROI potential here), and help you develop a common language that your teams of marketers, designers, and copywriters can use to work better together to collectively increase your conversion rates.
Oli, founder of Unbounce, is on a mission to rid the world of marketing mediocrity by using data-informed copywriting, design, interaction, and psychology to create a more delightful experience for marketers and customers alike.
10:35–11:05am
AM Break

11:10–11:30am
How to Write Customer-Driven Copy That Converts
Joel Klettke, Business Casual Copywriting & Case Study Buddy
@JoelKlettke
If you want to write copy that converts, you need to get into your customers’ heads. But how do you do that? How do you know which pain points you need to address, features customers care about, or benefits your audience needs to hear? Marketers are sick and tired of hearing “it depends.” I’ll give the audience a practical framework for writing customer-driven copy that any business can apply.
Joel is a freelance conversion copywriter and strategist for Business Casual Copywriting. He also owns and runs Case Study Buddy, a done-for-you case studies service.

11:30–11:50am
What We Learned From Reddit & How It Can Help Your Brand Take Content Marketing to the Next Level
Daniel Russell, Go Fish Digital
@dnlRussell
It almost seems too good to be true — online forums where people automatically segment themselves into different markets and demographics and then vote on what content they like best. These forums, including Reddit, are treasure troves of content ideas. I’ll share actionable insights from three case studies that demonstrate how your marketing can benefit from content on Reddit.
Daniel is a director at Go Fish Digital whose work has hit the front page of Reddit, earned the #1 spot on YouTube, and been featured in Entrepreneur, Inc., The Washington Post, WSJ, and Fast Company.
11:50am–12:10pm
How to Build an SEO-Intent-Based Framework for Any Business
Kathryn Cunningham, Adept Marketing
@kac4509
Everyone knows intent behind the search matters. In e-commerce, intent is somewhat easy to see. B2B, or better yet healthcare, isn’t quite as easy. Matching persona intent to keywords requires a bit more thought. I will cover how to find intent modifiers during keyword research, how to organize those modifiers into the search funnel, and how to quickly find unique universal results at different levels of the search funnel to utilize.
Kathryn is an SEO consultant for Adept Marketing, although to many of her office mates she is known as the Excel nerd.
12:10–01:40pm
Lunch
01:45–02:30pm
Size Doesn’t Matter: Great Content by Teams of One
Ian Lurie, Portent, Inc.
@portentint
Feel the energy surge through your veins as you gain content creation powers THE LIKES OF WHICH YOU HAVE NEVER EXPERIENCED… Or, just learn a process for creating great content when it’s just you and your little teeny team. Because size doesn’t matter.
Ian Lurie is founder, CEO, and nerdiest marketing nerd at Portent, a digital marketing agency he started in the Cretaceous era, aka 1995. Ian’s meandering career includes marketing copywriting, expert dungeon master, bike messenger-ing, and office temp worker.

02:30–03:00pm
The Tie That Binds: Why Email is Key to Maximizing Marketing ROI
Justine Jordan, Litmus
@meladorri
If nailing the omnichannel experience (whatever that means!) is key to getting more traffic and converting more leads, what happens if we have our channel priorities out of order? Justine will show you how email — far from being an old-school afterthought — is core to hitting marketing goals, building lifetime value, and making customers happy.
Justine is obsessed with helping marketers create, test, and send better email. Named 2015 Email Marketer Thought Leader of the Year, she is strangely passionate about email marketing, hates being called a spammer, and still gets nervous when pressing send.
03:00–03:30pm
PM Break
03:35–04:05pm
Marketing in a Conversational World: How to Get Discovered, Delight Your Customers and Earn the Conversion
Purna Virji, Microsoft
@purnavirji
Capturing and keeping attention is one of the hardest parts of our job today. Fact: It’s just going to get harder with the advent of new technology and conversational interfaces. In the brave new world we’re stepping into, the key questions are: How do we get discovered? How can we delight our audiences? And how can we grow revenue for our clients? Come to this session to learn how to make your marketing and advertising efforts something people are going to want to consume.
Named by PPC Hero as the #1 most influential PPC expert in the world, Purna specializes in SEM, SEO, and future search trends. She is a popular global keynote speaker and columnist, an avid traveler, aspiring top chef, and amateur knitter.
04:05–04:50pm
Thinking Smaller: Optimizing for the New Wave of Social Video Platforms
Phil Nottingham, Wistia
@philnottingham
SnapChat, Facebook, Twitter, Instagram, Periscope… the list goes on. All social networks are now video platforms, but it’s hard to know where to invest. In this session, Phil will be giving you all the tips and tricks for what to make, how to get your content in front of the right audiences, and how get the most value from the investment you’re making in social video.
Phil Nottingham is a strategist who believes in the power of creative video content to improve the way companies speak to their customers, and regularly speaks around the world about video strategy, SEO, and technical marketing.
07:00–10:00pm
Monday Night #MozCrawl
The Monday night pub crawl is back.
For the uninitiated, “pub crawl” is not meant to convey what you do after a night of drinking.
Rather, during the MozCon pub crawl, attendees visit some of the best bars in Seattle.
(Each stop is sponsored by a trusted partner; You’ll need to bring your MozCon badge for free drinks and light appetizers. You’ll also need your US ID or passport.)
More deets to follow.
Tuesday
08:00–09:00am
Breakfast

09:05–09:50am
I’d Rather Be Thanked Than Ranked
Wil Reynolds, Seer Interactive
@wilreynolds
Ego and assumptions led me to chose the wrong keywords for my own site — yeah, me, Wil Reynolds, Mr. RCS. How did I spend three years optimizing my site and building links to finally crack the top three for six critical keywords, only to find out that I wasted all that time? However, in spite of targeting the wrong words, Seer grew the business. In this presentation, I’ll show you the mistakes I made and share with you to approaches that can help you to build content that gets you thanked.
A former teacher with a knack for advising, he’s been helping Fortune 500 companies develop SEO strategies since 1999. Today, Seer is home to over 100 employees across Philadelphia and San Diego.
09:50–10:35 am
Reverse-Engineer Google’s Research to Serve Up the Best, Most Relevant Content for Your Audience
Rob Bucci, STAT Search Analytics
@STATrob
The SERP is the front-end to Google’s multi-billion dollar consumer research machine. They know what searchers want. In this data-heavy talk, Rob will teach you how to uncover what Google already knows about what web searchers are looking for. Using this knowledge, you can deliver the right content to the right searchers at the right time, every time.
Rob loves the challenge of staying ahead of the changes Google makes to their SERPs. When not working, you can usually find him hiking up a mountain, falling down a ski slope, or splashing around in the ocean.
10:35–11:05am
AM Break
11:10–11:15am
MozCon Ignite Preview

11:15–11:35am
More Than SEO: 3 Ways To Prove UX Matters Too
Matthew Edgar, Elementive
@MatthewEdgarCO
Great SEO is increasingly dependent on having a website with a great user experience. To make your user experience great requires carefully tracking what people do so that you always know where to improve. But what do you track? In this 15-minute talk, I’ll cover three effective and advanced ways to use event tracking in Google Analytics to understand a website’s user
Matthew is a web analytics and technical marketing consultant at Elementive.

11:35–11:55am
A Site Migration: Redirects, Resources, & Reflection
Jayna Grassel, Dick’s Sporting Goods
@jaynagrassel
Site. Migration. No two words elicit more fear, joy, or excitement to a digital marketer. When the idea was shared three years ago, the company was excited. They dreamed of new features and efficiency. But as SEOs, we knew better. We knew there would be midnight strategy sessions with IT. More UAT environments than we could track. Deadlines, requirements, and compromises forged through hallway chats. …The result was a stable transition with minimal dips in traffic. What we didn’t know, however, was the amount of cross-functional coordination that was required to pull it off.
Jayna is the SEO manager at Dick’s Sporting Goods and is the unofficial world’s second-fastest crocheter.
11:55am–12:15pm
The 8 Paid Promotion Tactics That Will Get You To Quit Organic Traffic
Kane Jamison, Content Harmony
@kanejamison
Digital marketers are ignoring huge opportunities to promote their content through paid channels, and I want to give them the tools to get started. How many brands out there are spending $500+ on a blog post, then moving on to the next one before that post has been seen by 500 people, or even 50? For some reason, everyone thinks about Outbrain and native ads when we talk about paid content distribution, but the real opportunity is in highly targeted paid social.
Kane is the founder of Content Harmony, a content marketing agency based here in Seattle. The Content Harmony team specializes in full funnel content marketing and content promotion.
12:15–01:45pm
Lunch

01:50–02:20pm
How to Be a Happy Marketer: Survive the Content Crisis and Drive Results by Mastering Your Customer’s Transformational Journey
Tara-Nicholle Nelson, Transformational Consumer Insights
@taranicholle
Branded content is way up, but customer engagement with that content is plummeting. This whole scene makes it hard to get up in the morning, as a marketer. But there’s a new path beyond the epidemic of disengagement and, at the end of it, your brand and your content become regular stops along your customer’s everyday journey.
Tara-Nicholle Nelson is the CEO of Transformational Consumer Insights, the former VP of Marketing for MyFitnessPal, and author of the Transformational Consumer.

02:20–02:50pm
Up and to the Right: Growing Traffic, Conversions, & Revenue
Matthew Barby, HubSpot
@matthewbarby
So many of the case studies that document how a company has grown from 0 to X forget to mention that solutions that they found are applicable to their specific scenario and won’t work for everyone. This falls into the dangerous category of bad advice for generic problems. Instead of building up a list of other companies’ tactics, marketers need to understand how to diagnose and solve problems across their entire funnel. Illustrated with real-world examples, I’ll be talking you through the process that I take to come up with ideas that none of my competitors are thinking of.
Matt, who heads up user acquisition at HubSpot, is an award-winning blogger, startup advisor, and a lecturer.

02:50–03:20pm
How to Operationalize Growth for Maximum Revenue
Joanna Lord, ClassPass
@JoannaLord
Joanna will walk through tactical ways to organize your team, build system foundations, and create processes that fuel growth across the company. You’ll hear how to coordinate with product, engineering, CX, and sales to ensure you’re maximizing your opportunity to acquire, retain, and monetize your customers.
Joanna is the CMO of ClassPass, the world’s leading fitness membership. Prior to that she was VP of Marketing at Porch and CMO of BigDoor. She is a global keynote and digital evangelist. Joanna is a recognized thought leader in digital marketing and a startup mentor.
03:20–03:50pm
PM Break
03:55–04:25pm
Analytics to Drive Optimization & Personalization
Krista Seiden, Google
@kristaseiden
Getting the most out of your optimization efforts means understanding the data you’re collecting, from analytics implementation, to report setup, to analysis techniques. In this session, Krista walks you through several tips for using analytics data to empower your optimization efforts, and then takes it further to show you how to up-level your efforts to take advantage of personalization from mass scale all the way down to individual user actions.
Krista Seiden is the Analytics Advocate for Google, advocating for all things data, web, mobile, optimization, and more. Keynote speaker, practitioner, writer on Analytics and Optimization, and passionate supporter of #WomenInAnalytics.

04:25–05:10pm
Facing the Future: 5 Simple Tactics for 5 Scary Changes
Dr. Pete Meyers, Moz
@dr_pete
We’ve seen big changes to SEO recently, from an explosion in SERP features to RankBrain to voice search. These fundamental changes to organic search marketing can be daunting, and it’s hard to know where to get started. Dr. Pete will walk you through five big changes and five tactics for coping with those changes today.
Dr. Peter J. Meyers (aka “Dr. Pete”) is Marketing Scientist for Seattle-based Moz, where he works with the marketing and data science teams on product research and data-driven content.
07:00–10:00pm
MozCon Ignite
Join us for an evening of networking and passion-talks. Laugh, cheer, and be inspired as your peers share their 5-minute talks about their hobbies, passion projects, and life lessons.
Be sure to bring your MozCon badge.
Wednesday
09:00–10:00am
Breakfast
10:05–10:50am
The Truth About Mobile-First Indexing
Cindy Krum, MobileMoxie, LLC
@suzzicks
Mobile-first design has been a best practice for a while, and Google is finally about to support it with mobile-first indexing. But mobile-first design and mobile-first indexing are not the same thing. Mobile-first indexing is about cross-device accessibility of information, to help integrate digital assistants and web-enabled devices that don’t even have browsers to achieve Google’s larger goals. Learn how mobile-first indexing will give digital marketers their first real swing at influencing Google’s new AI (Artificial Intelligence) landscape. Marketers who embrace an accurate understanding of mobile-first indexing could see a huge first-mover advantage, similar to the early days of the web, and we all need to be prepared.
Cindy, the CEO and Founder of MobileMoxie, LLC, is the author of Mobile Marketing: Finding Your Customers No Matter Where They Are. She brings fresh and creative ideas to her clients, and regularly speaks at US and international digital marketing events.

10:50–11:20am
Powerful Brands Have Communities
Tara Reed, Apps Without Code
@TaraReed_
You are laser-focused on user growth. Meanwhile, you’re neglecting a gold mine of existing customers who desperately want to be part of your brand’s community. Tara Reed shares how to use communities, gamification, and membership content to grow your revenue.
Tara Reed is a tech entrepreneur & marketer. After running marketing initiatives at Google, Foursquare, & Microsoft, Tara branched out to launch her own apps & startups. Today, Tara helps people implement cutting-edge marketing into their businesses.
11:20–11:50am
AM Break
11:55–12:25am
From Anchor to Asset: How Agencies Can Wisely Create Data-Driven Content
Heather Physioc, VML
@HeatherPhysioc
Creative agencies are complicated and messy, often embracing chaos instead of process, and focusing exclusively on one-time campaign creative instead of continuous web content creation. Campaign creative can be costly, and not sustainable for most large brands. How can creative shops produce data-driven streams of high-quality content for the web that stays true to its creative roots — but faster, cheaper, and continuously? I’ll show you how.
Heather is director of Organic Search at global digital ad agency VML, which performs search engine optimization services for multinational brands like Hill’s Pet Nutrition, Electrolux/Frigidaire, Bridgestone, EXPRESS, and Wendy’s.
12:25–12:55pm
5 Secrets: How to Execute Lean SEO to Increase Qualified Leads
Britney Muller, Moz
@BritneyMuller
I invite you to steal some of the ideas I’ve gleaned from managing SEO for the behemoth bad-ass Moz.com. Learn what it takes to move the needle on qualified leads, execute quick wins, and keep your head above water. I’ll go over my biggest Moz.com successes, failures, tests, and lessons.
Britney is a Minnesota native who moved to Colorado to fulfill a dream of being a snowboard bum! After 50+ days on the mountain her first season, she got stir-crazy and taught herself how to program, then found her way into SEO while writing for a local realtor.
12:55–02:25pm
Lunch
02:30–03:15pm
SEO Experimentation for Big-Time Results
Stephanie Chang, Etsy
@@stephpchang
One of the biggest business hurdles any brand faces is how to prioritize and validate SEO recommendations. This presentation describes an SEO experimentation framework you can use to effectively test how changes made to your pages affect SEO performance.
Stephanie currently leads the Global Acquisition & Retention Marketing teams at Etsy. Previously, she was a Senior Consultant at Distilled.
03:15–03:45pm
Winning Value Propositions for Crawlers and Consumers
Dawn Anderson, Move It Marketing/Manchester Metropolitan University
@dawnieando
In an evolving mobile-first web, we can utilize preempting solutions to create winning value propositions, which are designed to attract and satisfy search engine crawlers and keep consumers happy. I’ll outline a strategy and share tactics that help ensure increased organic reach, in addition to highlighting smart ways to view data, intent, consumer choice theory, and crawl optimization.
Dawn Anderson is an International and Technical SEO Consultant, Director of Move It Marketing, and a lecturer at Manchester Metropolitan University.
03:45–04:15pm
PM Break
04:20–05:05pm
Inside the Googling Mind: An SEO’s Guide to Winning Clicks, Hearts, & Rankings in the Years Ahead
Rand Fishkin, Founder of Moz, doer of SEO, feminist
@randfish
Searcher behavior, intent, and satisfaction are on the verge of overtaking classic SEO inputs (keywords, links, on-page, etc). In this presentation, Rand will examine the shift that behavioral signals have caused, and list the step-by-step process to build a strategy that can thrive long-term in Google’s new reality.
Rand Fishkin is the founder and former CEO of Moz, co-author of a pair of books on SEO, and co-founder of Inbound.org. Rand’s an un-save-able addict of all things content, search, and social on the web.
07:00–11:30pm
MozCon Bash
Join us at Garage Billiards for an evening of networking, billiards, bowling, and karaoke with MozCon friends new and old. Don’t forget to bring your MozCon badge and US ID or passport.
Additional Pre-MozCon Sunday Workshops
12:30pm–5:05pm
SEO Intensive
Offered as 75-minute sessions, the five workshops will be taught by Mozzers Rand Fishkin, Britney Muller, Brian Childs, Russ Jones, and Dr. Pete. Topics include The 10 Jobs of SEO-focused Content, Keyword Targeting for RankBrain and Beyond, and Risk-Averse Link Building at Scale, among others.
These workshops are separate from MozCon; you’ll need a ticket to attend them.
Amped up for a talk or ten? Curious about new methods? Excited to learn? Get your ticket before they sell out:
Snag my ticket to MozCon 2017!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!
Tackling Tag Sprawl: Crawl Budget, Duplicate Content, and User-Generated Content
Posted by rjonesx.
Alright, so here’s the situation. You have a million-product website. Your competitors have a lot of the same products. You need unique content. What do you do? The same thing everyone does — you turn to user-generated content. Problem solved, right?
User-generated content (UGC) can be an incredibly valuable source of content and organization, helping you build natural language descriptions and human-driven organization of site content. One common feature used by sites to take advantage of user-created content are tags, found everywhere from e-commerce sites to blogs. Webmasters can leverage tags to power site search, create taxonomies and categories of products for browsing, and to provide rich descriptions of site content.
This is a logical and practical approach, but can cause intractable SEO problems if left unchecked. For mega-sites, manually moderating millions of user-submitted tags can be cumbersome (if not wholly impossible). Leaving tags unchecked, though, can create massive problems with thin content, duplicate content, and general content sprawl. In our case study below, three technical SEOs from different companies joined forces to solve a massive tag sprawl problem. The project was led by Jacob Bohall, VP of Marketing at Hive Digital, while computational statistics services were provided by J.R. Oakes of Adapt Partners and Russ Jones of Moz. Let’s dive in.

What is tag sprawl?
We define tag sprawl as the unchecked growth of unique, user-contributed tags resulting in a large amount of near-duplicate pages and unnecessary crawl space. Tag sprawl generates URLs likely to be classified as doorway pages, pages appearing to exist only for the purpose of building an index across an exhaustive array of keywords. You’ve probably seen this in its most basic form in the tagging of posts across blogs, which is why most SEOs recommend a blanket “noindex, follow” across tag pages in Wordpress sites. This simple approach can be an effective solution for small blog sites, but is not often the solution for major e-commerce sites that rely more heavily on tags for categorizing products.

The three following tag clouds represent a list of user-generated terms associated with different stock photos. Note: User behavior is generally to place as many tags as possible in an attempt to ensure maximum exposure for their products.
- USS Yorktown, Yorktown, cv, cvs-10, bonhomme richard, revolutionary war-ships, war-ships, naval ship, military ship, attack carriers, patriots point, landmarks, historic boats, essex class aircraft carrier, water, ocean
- ship, ships, Yorktown, war boats, Patriot pointe, old war ship, historic landmarks, aircraft carrier, war ship, naval ship, navy ship, see, ocean
- Yorktown ship, Warships and aircraft carriers, historic military vessels, the USS Yorktown aircraft carrier
As you can see, each user has generated valuable information for the photos, which we would want to use as a basis for creating indexable taxonomies for related stock images. However, at any type of scale, we have immediate threats of:
- Thin content: Only a handful of products share the user-generated tag when a user creates a more specific/defining tag, e.g. “cvs-10”
- Duplicate and similar content: Many of these tags will overlap, e.g. “USS Yorktown” vs. “Yorktown,” “ship” vs. “ships,” “cv” vs. “cvs-10,” etc.
- Bad content: Created by improper formatting, misspellings, verbose tags, hyphenation, and similar mistakes made by users.
Now that you understand what tag sprawl is and how it negatively effects your site, how can we address this issue at scale?
The proposed solution
In correcting tag sprawl, we have some basic (at the surface) problems to solve. We need to effectively review each tag in our database and place them in groups so further action can be taken. First, we determine the quality of a tag (how likely is someone to search for this tag, is it spelled correctly, is it commercial, is it used for many products) and second, we determine if there is another tag very similar to it that has a higher quality.
- Identify good tags: We defined a good tag as term capable of contributing meaning, and easily justifiable as an indexed page in search results. This also entailed identifying a “master” tag to represent groups of similar terms.
- Identify bad tags: We wanted to isolate tags that should not appear in our database due to misspellings, duplicates, poor format, high ambiguity, or likely to cause a low-quality page.
- Relate bad tags to good tags: We assumed many of our initial “bad tags” could be a range of duplicates, i.e. plural/singular, technical/slang, hyphenated/non-hyphenated, conjugations, and other stems. There could also be two phrases which refer to the same thing, like “Yorktown ship” vs. “USS Yorktown.” We need to identify these relationships for every “bad” tag.
For the project inspiring this post, our sample tag database comprised over 2,000,000 “unique” tags, making this a nearly impossible feat to accomplish manually. While theoretically we could have leveraged Mechanical Turk or similar platform to get “manual” review, early tests of this method proved to be unsuccessful. We would need a programmatic method (several methods, in fact) that we could later reproduce when adding new tags.
The methods
Keeping the goal in mind of identifying good tags, labeling bad tags, and relating bad tags to good tags, we employed more than a dozen methods, including: spell correction, bid value, tag search volume, unique visitors, tag count, Porter stemming, lemmatization, Jaccard index, Jaro-Winkler distance, Keyword Planner grouping, Wikipedia disambiguation, and K-Means clustering with word vectors. Each method either helped us determine whether the tag was valuable and, if not, helped us identify an alternate tag that was valuable.
Spell correction
- Method: One of the obvious issues with user-generated content is the occurrence of misspellings. We would regularly find misspellings where semicolons are transposed for the letter “L” or words have unintended characters at the beginning or end. Luckily, Linux has an excellent built-in spell checker called Aspell which we were able to use to fix a large volume of issues.
- Benefits: This offered a quick, early win in that it was fairly easy to identify bad tags when they were composed of words that weren’t included in the dictionary or included characters that were simply inexplicable (like a semicolon in the middle of a word). Moreover, if the corrected word or phrase occurred in the tag list, we could trust the corrected phrase as a potentially good tag, and relate the misspelled term to the good tag. Thus, this method help us both filter bad tags (misspelled terms) and find good tags (the spell-corrected term)
- Limitations: The biggest limitation with this methodology was that combinations of correctly spelled words or phrases aren’t necessarily useful for users or the search engine. For example, many of the tags in the database were concatenations of multiple tags where the user space-delimited rather than comma-delimited their submitted tags. Thus, a tag might consist of correctly spelled terms but still be useless in terms of search value. Moreover, there were substantial dictionary limitations, especially with domain names, brand names, and Internet slang. In order to accommodate this, we added a personal dictionary that included a list of the top 10,000 domains according to Quantcast, several thousand brands, and a slang dictionary. While this was helpful, there were still several false recommendations that needed to be handled. For example, we saw “purfect” correct to “perfect,” despite being a pop-culture reference for cat images. We also noticed some users reference this saying as “purrfect,” “purrrfect,” “purrrrfect,” “purrfeck,” etc. Ultimately, we had to rely on other metrics to determine whether we trusted the misspelling recommendations.
Bid value
- Method: While a tag might be good in the sense that it is descriptive, we wanted tags that were commercially relevant. Using the estimated cost-per-click of the tag or tag phrase proved useful in making sure that the term could attract buyers, not just visitors.
- Benefits: One of the great features of this methodology is that it tends to have a high signal-to-noise ratio. Most tags that have high CPCs tend to be commercially relevant and searched frequently enough to warrant inclusion as “good tags.” In many cases we could feel confident that a tag was good just on this metric alone.
- Limitations: However, the bid value metric comes with some pretty big limitations, too. For starters, Google Keyword Planner’s disambiguation problem is readily apparent. Google combines related keywords together when reporting search volume and CPC data, which means a tag like “facbook” would return the same data as “facebook.” Obviously, we would prefer to map “facbook” to “facebook” rather than keep both tags, so in some cases the CPC metric wasn’t sufficient to identify good tags. A further limitation of the bid value was the difficulty of acquiring CPC data. Google now requires running active Adwords campaigns to get access to CPC value. It is no simple feat to look up 5,000,000 keywords in Google Keyword Planner, even if you have a sufficient account. Luckily, we felt comfortable that historical data would be trustworthy enough, so we didn’t need to acquire fresh data.
Tag search volume
- Method: Similar to CPC, we could use search volume to determine the potential value of a tag. We had to be careful not to rely on the tag itself, though, since the tag could be so generic that it earns traffic unrelated to the product itself. For example, the tag “USS Yorktown” might get a few hundred searches a month, but “USS Yorktown T-shirt” gets 0. For all of the tags in our index, we tracked down the search volume for the tag plus the product name, in order to make sure we had good estimates of potential product traffic.
- Benefits: Like CPC, this metric did a very good job of consolidating our tag data set to just keywords that were likely to deliver traffic. In the vast majority of cases, if “tag + product” had search volume, we could feel confident that it is a good term.
- Limitations: Unfortunately, this method fell victim to the same disambiguation problem that CPC presents. Because Google groups terms together, it is possible that on some occasions two tags will be given the same metrics. For example: “pontoons boat,” “pontoonboat,” “pontoon boats,” “pontoon boat,” “pontoon boating,” and “pontoons boats” were in the same traffic volume group which also included tags like “yacht” and “yachts.” Moreover, there is no accounting for keyword difficulty in this metric. Some tags, when combined with product types, produce keywords that receive substantial traffic but will always be out of reach for a templated tag page.
Unique visitors
- Method: This method was a no-brainer: protect the tags that already receive traffic from Google. We exported all of the tags from Google Analytics that had received search traffic from Google in the last 12 months. Generally speaking, this should be a fairly safe list of terms.
- Benefits: When doing experimental work with a client, it is always nice to be able to give them a scenario that almost guarantees improvement. Because we were able to protect tags that already receive traffic by labeling them as good (in the vast majority of cases), we could ensure that the client had a high probability of profiting from the changes we made and minimal risk of any traffic loss.
- Limitations: Unfortunately, even this method wasn’t perfect. If a product (or set of products) with high enough authority included a poor variation of a tag, then the bad variant would rank and receive traffic. We had to use other strategies to verify our selections from this method and devise a method to encourage a tag swap in the index for the correct version of a term.
Tag count
- Description: The frequency with which a tag was used on the site was often a strong signal that we could trust the tag, especially when compared with other similar tags. By counting the number of times each tag was used on the site, we could bias our final set of trusted tags in favor of these more popular terms.
- Benefits: This was a great tie-breaker metric when we had two tags that were very similar but needed to choose just one. For example, sometimes two variants of a phrase were completely acceptable (such as a version with and without a hyphen). We could simply defer to the one with a higher tag count.
- Limitations: The clear limitation of tag frequency is that many of the most frequent tags were too generic to be useful. The tag “blue” isn’t particularly useful when it just helps people find “blue t-shirts.” The term is too generic and too competitive to warrant inclusion. Additionally, the inclusion of too broad of a tag would simply create a very large crawl vs. traffic-potential ratio. A common tag will have hundreds if not thousands of matching products, creating many pages of products for the single tag. If a tag produces 50 paginated product listings, but only has the potential to drive 10 visitors a year, it might not be worth it.
Porter stemming
- Method: Stemming is a method used to identify the root word from a tag by scanning the word right to left and using various pattern matching rules to remove characters (suffixes) until you arrive at the word’s stem. There are a couple of popular stemmers available, but we found Porter stemming to be more accurate as a tool for seeing alternative word forms. You can geek out by looking at the Porter stemming algorithm in Snowball here, or you can play with a JS version here.
- Benefits: Plural and possessive terms can be grouped by their stem for further analysis. Running Porter stemming on the terms “pony” and “ponies” will return “poni” as the stem, which can then be used to group terms for further analysis. You can also run Porter stemming on phrases. For example, “boating accident,” “boat accidents,” “boating accidents,” etc. share the stem “boat accid.” This can be a crude and quick method for grouping variations. Porter stemming also is able to clean text more kindly, where others stemmers can be too aggressive for our efforts; e.g., Lancaster stemmer reduces “woman” to “wom,” while Porter stemmer leaves it as “woman.”
- Limitations: Stemming is intended for finding a common root for terms and phrases, and does not create any type of indication as to the proper form of a term. The Porter stemming method applies a fixed set of rules to the English language by blanket removing trailing “s,” “e,” “ance,” “ing,” and similar word endings to try and find the stem. For this to work well, you have to have all of the correct rules (and exceptions) in place to get the correct stems in all cases. This can be particularly problematic with words that end in S but are not plural, like “billiards” or “Brussels.” Additionally, this method does not help with mapping related terms such as “boat crash,” “crashed boat,” “boat accident,” etc. which would stem to “boat crash,” “crash boat,” and “boat acci.”
Lemmatization
- Method: Lemmatization works similarly to stemming. However, instead of using a rule set for editing words by removing letters to arrive at a stem, lemmatization attempts to map the term to its most simple dictionary form, such as WordNet, and return a canonical “lemma” of the word. A crude way to think about lemmatization is just simplifying a word. Here’s an API to check out.
- Benefits: This method often works better than stemming. Terms like “ship,” “shipped,” and “ships” are all mapped to “ship” by this method, while “shipping” or “shipper,” which are terms that have distinct meaning despite the same stem, are retained. You can create an array of “lemma” from phrases which can be compared to other phrases resolving word order issues. This proved to be a more reliable method for grouping variations than stemming.
- Limitations: As with many of the methods, context for mapping related terms can be difficult. Lemmatization can provide better filters for context, but to do so generally relies on identifying the word form (noun, adjective, etc) to appropriately map to a root term. Given the inconsistency of the user-generated content, it is inaccurate to assume all words are in adjective form (describing a product), or noun form (the product itself). This inconsistency can present wild results. For example, “strip socks” could be intended as as a tag for socks with a strip of color on them, such as as “striped socks,” or it could be “stripper socks” or some other leggings that would be a match only found if there other products and tags to compare for context. Additionally, it doesn’t create associations between all related words, just textual derivatives, so you are still seeking out a canonical between mailman, courier, shipper, etc.
Jaccard index
- Method: The Jaccard index is a similarity coefficient measured by Intersection over Union. Now, don’t run off just yet, it is actually quite straightforward.
Imagine you had two piles with 3 marbles in each: Red, Green, and Blue in the first, Red, Green and Yellow in the second. The “Intersection” of these two piles would be Red and Green, since both piles have those two colors. The “Union” would be Red, Green, Blue and Yellow, since that is the complete list of all the colors. The Jaccard index would be 2 (Red and Green) divided by 4 (Red, Green, Blue, and Yellow). Thus, the Jaccard index of these two piles would be .5. The higher the Jaccard index, the more similar the two sets.
So what does this have to do with tags? Well, imagine we have two tags: “ocean” and “sea.” We can get a list of all of the products that have the tag “ocean” and “sea.” Finally, we get the Jaccard index of those two sets. The higher the score, the more related they are. Perhaps we find that 70% of the products with the tag “ocean” also have the tag “sea”; we now know that the two are fairly well-related. However, when we run the same measurement to compare “basement” or “casement,” we find that they only have a Jaccard index of .02. Even though they are very similar in terms of characters, they mean quite different things. We can rule out mapping the two terms together. - Benefits: The greatest benefit of using the Jaccard index is that it allows us to find highly related tags which may have absolutely no textual characteristics in common, and are more likely to have an overly similar or duplicate results set. While most of the the metrics we have considered so far help us find “good” or “bad” tags, the Jaccard index helps us find “related” tags without having to do any complex machine learning.
- Limitations: While certainly useful, the Jaccard index methodology has its own problems. The biggest issue we ran into had to do with tags that were used together nearly all the time but weren’t substitutes of one another. For example, consider the tags “babe ruth” and his nickname, “sultan of swat.” The latter tag only occurred on products which also had the “babe ruth” tag (since this was one of his nicknames), so they had quite a high Jaccard index. However, Google doesn’t map these two terms together in search, so we would prefer to keep the nickname and not simply redirect it to “babe ruth.” We needed to dig deeper if we were to determine when we should keep both tags or when we should redirect one to another. As a standalone, this method also was not sufficient at identifying cases where a user consistently misspelled tags or used incorrect syntax, as their products would essentially be orphans without “union.”
Jaro-Winkler distance
- Method: There are several edit distance and string similarity metrics that we used throughout this process. Edit Distance is simply some measurement of how difficult it is to change one word to another. For example, the most basic edit distance metric, Levenshtein distance, between “Russ Jones” and “Russell Jones” is 3 (you have to add “E”,”L”, and “L” to transform Russ to Russell). This can be used to help us find similar words and phrases. In our case, we used a particular edit distance measure called “Jaro-Winkler distance” which gives higher precedence to words and phrases that are similar at the beginning. For example, “Baseball” would be closer to “Baseballer” than to “Basketball” because the differences are at the very end of the term.
- Benefits: Edit distance metrics helped us find many very similar variants of tags, especially when the variants were not necessarily misspellings. This was particularly valuable when used in conjunction with the Jaccard index metrics, because we could apply a character-level metric on top of a character-agnostic metric (i.e. one that cares about the letters in the tag and one that doesn’t).
- Limitations: Edit distance metrics can be kind of stupid. According to Jaro-Winkler distance, “Baseball” and “Basketball” are far more related to one another than “Baseball” and “Pitcher” or “Catcher.” “Round” and “Circle” have a horrible edit distance metric, while “Round” and “Pound” look very similar. Edit distance simply cannot be used in isolation to find similar tags.
Keyword Planner grouping
- Method: While Google’s choice to combine similar keywords in Keyword Planner has been problematic for predicting traffic, it has actually offered us a new method to identify highly related terms. Whenever two tags share identical metrics from Google Keyword Planner (average monthly traffic, historical traffic, CPC, and competition), we can conclude that there is an increased chance the two are related to one another.
- Benefits: This method is extremely useful for acronyms (which are particularly difficult to detect). While Google groups together COO and Chief Operating Officer, you can imagine that standard methods like those outlined above might have problems detecting the relationship.
- Limitations: The greatest drawback for this methodology was that it created numerous false positives among less popular terms. There are just too many keywords which have an annual search volume average of 10, are searched 10 times monthly, and have a CPC and competition of 0. Thus, we had to limit the use of this methodology to more popular terms where there were only a handful of matches.
Wikipedia disambiguation
- Method: Many of the methods above are great for grouping similar/related terms, but do not provide a high-confidence method for determining the “master” term or phrase to represent a grouping of related/duplicate terms. While considerations can be made for testing all tags against an English language model, the lack of pop culture references and phrases makes it unreliable. To do this effectively, we found Wikipedia to be a trusted source for identifying the proper spelling, tense, formatting, and word order for any given tag. For example, if users tagged a product as “Lord of the Rings,” “LOTR,” and “The Lord of the Rings,” it can be difficult to determine which tag should be preferred (certainly we don’t need all 3). If you search Wikipedia for these terms, you will see that they redirect you to the page titled “The Lord of the Rings.” In many cases, we can trust their canonical variant as the “good tag.” Please note that we don’t encourage scraping any website or violating their terms of use. Wikipedia does offer an export of their entire database that can be used for research purposes.
- Benefits: When a tag could be mapped to a Wikipedia entry, this method proved to be a highly effective at providing validation that a tag had potential value, or creating a point of reference for related tags. If the Wikipedia community felt a tag or tag phrase was important enough to have an article dedicated to it, then the tag was more likely to be a valuable term vs. random entry or keyword stuffing by the user. Further, the methodology allows for grouping related terms without any bias on word order. Doing a search on Wikipedia creates a search results page (“pontoon boats”), or redirects you to a correction of the article (“disneyworld” becomes “Walt Disney World”). Wikipedia also tends to have entries for some pop culture references, so things that would get flagged as a misspelling, such as “lolcats,” can be vindicated by the existence of a matching Wikipedia article.
- Limitations: While Wikipedia is effective at delivering a consistent formal tag for disambiguation, it can at times be more sterile than user-friendly. This can run counter to other signals such as CPC or traffic volume methods. For example, “pontoon boats” becomes “Pontoon (Boat)”, or “Lily” becomes “lilium.” All signals indicate the former case as the most popular, but Wikipedia disambiguation suggests the latter to be the correct usage. Wikipedia also contains entries for very broad terms, like each number, year, letter, etc. so simply applying a rule that any Wikipedia article is an allowed tag would continue to contribute to tag sprawl problems.
K-means clustering with word vectors
- Method: Finally, we attempted to transform the tags into a subset of more meaningful tags using word embeddings and k-means clustering. Generally, the process involved transforming the tags into tokens (individual words), then refining by part-of-speech (noun, verb, adjective), and finally lemmatizing the tokens (“blue shirts” becomes “blue shirt”). From there, we transformed all the tokens into a custom Word2Vec embedding model based on adding the vectors of each resulting token array. We created a label array and a vector array of each tag in the dataset, then ran k-means with 10 percent of the total count of the tags as the value for number of centroids. At first we tested on 30,000 tags and obtained reasonable results.
Once k-means had completed, we pulled all of the centroids and obtained their nearest relative from the custom Word2Vec model, then we assigned the tags to their centroid category in the main dataset.
Tag Tokens Tag Pos Tag Lemm. Categorization [‘beach’, ‘photographs’] [(‘beach’, ‘NN’), (‘photographs’, ‘NN’)] [‘beach’, ‘photograph’] beach photo [‘seaside’, ‘photographs’] [(‘seaside’, ‘NN’), (‘photographs’, ‘NN’)] [‘seaside’, ‘photograph’] beach photo [‘coastal’, ‘photographs’] [(‘coastal’, ‘JJ’), (‘photographs’, ‘NN’)] [‘coastal’, ‘photograph’] beach photo [‘seaside’, ‘photographs’] [(‘seaside’, ‘NN’), (‘photographs’, ‘NN’)] [‘seaside’, ‘photograph’] beach photo [‘seaside’, ‘posters’] [(‘seaside’, ‘NN’), (‘posters’, ‘NNS’)] [‘seaside’, ‘poster’] beach photo [‘coast’, ‘photographs’] [(‘coast’, ‘NN’), (‘photographs’, ‘NN’)] [‘coast’, ‘photograph’] beach photo [‘beach’, ‘photos’] [(‘beach’, ‘NN’), (‘photos’, ‘NNS’)] [‘beach’, ‘photo’] beach photo The Categorization column above was the centroid selected by Kmeans. Notice how it handled the matching of “seaside” to “beach” and “coastal” to “beach.”
- Benefits: This method seemed to do a good job of finding associations between the tags and their categories that were more semantic than character-driven. “Blue shirt” might be matched to “clothing.” This was obviously not possible without the semantic relationships found within the vector space.
- Limitations: Ultimately, the chief limitation that we encountered was trying to run k-means on the full two million tags while ending up with 200,000 categories (centroids). Sklearn for Python allows for multiple concurrent jobs, but only across the initialization of the centroids, which in this case was 11 — meaning that even if you ran on a 60-core processor, the number of concurrent jobs was limited by the number of initialization, which in this case, was again 11. We tried PCA (principal component analysis) to reduce the vector sizes (300 to 10) but the results were overall poor. Finally, because embeddings are generally built based on probabilistic closeness of terms in the corpus on which they were trained, there were matches that you could understand why they matched, but would obviously not have been the correct category (eg “19th century art” was picked as a category for “18th century art”). Finally, context matters and the word embeddings obviously suffer from understanding the difference between “duck” (the animal) and “duck” (the action).
Bringing it all together
Using a combination of the methods above, we were able to develop a series of methodology confidence scores that could be applied to any tag in our dataset, generating a heuristic for how to consider each tag going forward. These were case-level strategies to determine the appropriate methodology. We denoted these as follows:
- Good Tags: This mostly started as our “do not touch” list of terms which already received traffic from Google. After some confirmation exercises, the list was expanded to include unique terms with rankings potential, commercial appeal, and unique product sets to deliver to customers. For example, a heuristic for this category might look like this:
- If tag is identical to Wikipedia entry and
- Tag + product has estimated search traffic and
- Tag has CPC value then
- Mark as “Good Tag”
- Okay Tags: This represents terms that we would like to retain associated with products and their descriptions, as they could be used within the site to add context to a page, but do not warrant their own indexable space. These tags were mapped to be redirected or canonicaled to a “master,” but still included on a page for topical relevancy, natural language queries, long-tail searches, etc. For example, a heuristic for this category might look like this:
- If tag is identical to Wikipedia entry but
- Tag + product has no search volume
- Vector tag matches a “Good Tag”
- Mark as “Okay Tag” and redirect to “Good Tag”
- Bad Tags to Remap: This grouping represents bad tags that were mapped to a replacement. These tags would literally be deleted and replaced with a corrected version. These were most often misspellings or terms discovered through stemming/lemmatization/etc. where a dominant replacement was identified. For example, a heuristic for this category might look like this:
- If tag is not identical to either Wikipedia or vector space and
- Tag + product has no search volume
- Tag has no volume
- Tag Wikipedia entry matches a “Good Tag”
- Mark as “Bad Tag to Remap”
- Bad Tags to Remove: These are tags that were flagged as bad tags that could not be related to a good tag. Essentially, these needed to be removed from our database completely. This final group represented the worst of the worst in the sense that the existence of the tag would likely be considered a negative indicator of site quality. Considerations were made for character length of tags, lack of Wikipedia entries, inability to map to word vectors, no previous traffic, no predicted traffic or CPC value, etc. In many cases, these were nonsense phrases.
All together, we were able to reduce the number of tags by 87.5%, consolidating the site down to a reasonable, targeted, and useful set of tags which properly organized the corpus without wasting either crawl budget or limiting user engagement.
Conclusions: Advanced white hat SEO
It was nearly nine years ago that a well-known black hat SEO called out white hat SEO as being simple, stale, and bereft of innovation. He claimed that “advanced white hat SEO” was an oxymoron — it simply did not exist. I was proud at the time to respond to his claims with a technique Hive Digital was using which I called “Second Page Poaching.” It was a great technique, but it paled in comparison to the sophistication of methods we now see today. I never envisioned either the depth or breadth of technical proficiency which would develop within the white hat SEO community for dealing with unique but persistent problems facing webmasters.
I sincerely doubt most of the readers here will have the specific tag sprawl problem described above. I’d be lucky if even a few of you have run into it. What I hope is that this post might disabuse us of any caricatures of white hat SEO as facile or stagnant and inspire those in our space to their best work.
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