Why there should be more plaudits for digital audits

Those at the top of organisations don’t feel they have the strategic sweep to justify the time and effort required to commission them.

Audits are viewed at times as a little “too tactical” or only done once every blue moon by agencies aiming to impress for your business, only to then collect dust on top of Econsultancy buyers guides print outs or even your old New Media Age magazines (Ed: We let this lie, but only to show we have a sense of humour).

For the in-house Head of Ecommerce, requesting a digital audit might sound dangerously like a turkey voting for Christmas. 

Are we selling audits wrongly?

Or is it the slightly cheesy marketing of website or marketing auditors themselves that is putting people off?

All that tired ‘digital health check’ stuff might be the kind of foot in the door tactic that make brands feel suspicious of then giving access to their precious AdWords account, affiliate network or analytics suite.

health check

How important are digital audits anyway?

In reality, though, digital audits are absolutely vital. And third party objective auditing ensures that you’re not marking your own home work or ignoring long term problems.

Proper auditing, UX testing and CRO analysis means you can elongate the lifetime and effectiveness of your website and digital media activity, in a way that can be done on any budget.

Your digital real estate is often an expensive investment – you’ve got to maintain it properly to get results.

Regular servicing is vital

Think of that shiny new website you’ve just spent months developing as a new car you’ve just acquired.

To start off with, it’s the envy of everyone who sees it. After-sales support is pretty good and you can see years of trouble free motoring ahead of you. Before you know it, though, your warranty is up and you’re on your own.

As the car ages, small problems become big problems. It performs less effectively. You’re paying for petrol, but it’s becoming less and less economical to run. There are so many things going wrong with it you don’t know where to start. Eventually the car’s value is so diminished you might as well scrap it and buy a new one.

It’s the same with websites and digital marketing campaigns. They can’t be left to look after themselves – and even the mechanic themselves might need some fine tuning or training themselves.

car service

What a digital audit can do for you 

Audits can show you how to balance your budget more effectively through action and prioritisation. They can identify common issues like plateaus in activity and drop offs in acquisition; all the elements that reduce profitability. 

The Lessons of the Audit

Constantly learn, constantly improve, constantly trade! A timely and constructive audit will help you:

  • Keep up to date with the latest channel trends – Google changes, new publishers in affiliate, new platform or techniques for social. 
  • Use competitor analysis to keep your enemies close! It’s crucial to analyse and understand market share/spend and its consequences for your brand. 
  • Help you (re)define your goals.
  • Confirm your objectives or KPIs so you can measure success.
  • Understand new opportunities.
  • Benchmark improvements or conversely measure areas of decline.
  • Ensure corporate compliance – its best practice to have someone external “rubber stamp” your activity.
  • Encourage serendipity – the uncovering of that nugget of information that transforms your understanding and makes the commercial difference.

Should you take the plunge?

Regular and skilled digital auditing is a detailed and never ending task.  It can transform the effectiveness of your digital advertising, website and budget.  

Is it sexy? It’s showing your website a lot of love and attention. It’s optimizing and maximizing your marketing profitability and performance. Sounds pretty sexy to me.

More on auditing:

Why there should be more plaudits for digital audits

Those at the top of organisations don’t feel they have the strategic sweep to justify the time and effort required to commission them.

Audits are viewed at times as a little “too tactical” or only done once every blue moon by agencies aiming to impress for your business, only to then collect dust on top of Econsultancy buyers guides print outs or even your old New Media Age magazines (Ed: We let this lie, but only to show we have a sense of humour).

For the in-house Head of Ecommerce, requesting a digital audit might sound dangerously like a turkey voting for Christmas. 

Are we selling audits wrongly?

Or is it the slightly cheesy marketing of website or marketing auditors themselves that is putting people off?

All that tired ‘digital health check’ stuff might be the kind of foot in the door tactic that make brands feel suspicious of then giving access to their precious AdWords account, affiliate network or analytics suite.

health check

How important are digital audits anyway?

In reality, though, digital audits are absolutely vital. And third party objective auditing ensures that you’re not marking your own home work or ignoring long term problems.

Proper auditing, UX testing and CRO analysis means you can elongate the lifetime and effectiveness of your website and digital media activity, in a way that can be done on any budget.

Your digital real estate is often an expensive investment – you’ve got to maintain it properly to get results.

Regular servicing is vital

Think of that shiny new website you’ve just spent months developing as a new car you’ve just acquired.

To start off with, it’s the envy of everyone who sees it. After-sales support is pretty good and you can see years of trouble free motoring ahead of you. Before you know it, though, your warranty is up and you’re on your own.

As the car ages, small problems become big problems. It performs less effectively. You’re paying for petrol, but it’s becoming less and less economical to run. There are so many things going wrong with it you don’t know where to start. Eventually the car’s value is so diminished you might as well scrap it and buy a new one.

It’s the same with websites and digital marketing campaigns. They can’t be left to look after themselves – and even the mechanic themselves might need some fine tuning or training themselves.

car service

What a digital audit can do for you 

Audits can show you how to balance your budget more effectively through action and prioritisation. They can identify common issues like plateaus in activity and drop offs in acquisition; all the elements that reduce profitability. 

The Lessons of the Audit

Constantly learn, constantly improve, constantly trade! A timely and constructive audit will help you:

  • Keep up to date with the latest channel trends – Google changes, new publishers in affiliate, new platform or techniques for social. 
  • Use competitor analysis to keep your enemies close! It’s crucial to analyse and understand market share/spend and its consequences for your brand. 
  • Help you (re)define your goals.
  • Confirm your objectives or KPIs so you can measure success.
  • Understand new opportunities.
  • Benchmark improvements or conversely measure areas of decline.
  • Ensure corporate compliance – its best practice to have someone external “rubber stamp” your activity.
  • Encourage serendipity – the uncovering of that nugget of information that transforms your understanding and makes the commercial difference.

Should you take the plunge?

Regular and skilled digital auditing is a detailed and never ending task.  It can transform the effectiveness of your digital advertising, website and budget.  

Is it sexy? It’s showing your website a lot of love and attention. It’s optimizing and maximizing your marketing profitability and performance. Sounds pretty sexy to me.

More on auditing:

Marketing. Tech. Management. See the MarTech Europe agenda.

Personalization. Predictive technologies. Experimenting at scale. Get the customer experience right and reap great rewards. Botch the implementation by ignoring the organizational/people issues, and you’ll miss the window of advantage marketing technologies provide. Don’t miss the window. Attend…

Please visit Search Engine Land for the full article.

A Look at Tomorrow for Digital Marketers

Digital marketers are always at the mercy of the astonishing rate their channels evolve. We’re always under pressure to see into the future, and adapt. How the brands we promote are discovered by consumers will be unrecognisably different in the far future. But what about the next 5 to 10 years? We talk about the […]

The post A Look at Tomorrow for Digital Marketers appeared first on Builtvisible.

How to use device bid adjustments, straight from Google

AdWords will soon have the ability to set bids specific to each device type. Columnist and Googler Matt Lawson explains Google’s official POV about what that means when managing your campaigns.

The post How to use device bid adjustments, straight from Google appeared first on Search Engine Land.

Please visit Search Engine Land for the full article.

Google expanded text ads are live, and device bidding & responsive ads for native roll out

Standard text ads will no longer be accepted as of October 26.

The post Google expanded text ads are live, and device bidding & responsive ads for native roll out appeared first on Search Engine Land.

Please visit Search Engine Land for the full article.

Your Data is an Appreciable Asset, So Quit Messing Around

A client once referred to the analytics implementation we built for him as a sailboat, and the analogy really stuck with me. Particularly because he wasn’t happy.

“You built me this great sailboat, but I don’t know how to sail it.”

I now view most technical analytics implementation, the tracking and collecting of the actual data, to be analogous to building a boat, where using that data is sailing it.…

The post Your Data is an Appreciable Asset, So Quit Messing Around appeared first on Seer Interactive.

The art of link building: Why creating connections is the key to success

Columnist Ryan Shelley explains how good, sustainable link building is not just about getting a backlink, but about creating lasting connections that provide value to users.

The post The art of link building: Why creating connections is the key to suc…

Use Power BI to supercharge your SEO

Columnist Chris Liversidge explains how to take advantage of Microsoft’s Power BI (Business Intelligence) rollout to collect and analyze more data than ever before — and find the SEO performance gaps you didn’t know about.

The post Use Power BI to supercharge your SEO appeared first on Search…

Please visit Search Engine Land for the full article.