Why Do People Not Like On Facebook?
How frustrating is it when people see us but don’t like us? Or even worse: when they unlike us? This infographic looks at why they don’t like us.
Post from Bas van den Beld on State of Search
Why Do People Not Like On Facebook?
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…
The post Adwords – Enhanced Campaigns appeared first on DEJAN SEO.
Why You Might Be Losing Rankings to Pages with Fewer Links, Worse Targeting, and Poor Content
Posted by randfish
Most of us have a pretty good sense for the best ways to improve our search rankings, including earning links, targeting the people who search for us, and making sure our sites contain high-quality content. Sometimes, though, we get outranked by sites that clearly have work to do in these areas. In today’s Whiteboard Friday, Rand explains some of the reasons why that might happen to you.
Why You Might Be Losing Rankings to Pages with Fewer Links Worse Targeting and Poor Content – Whiteboard Friday
For reference, here’s a still image of this week’s whiteboard:

Video Transcription
Howdy Moz fans, and welcome to another edition of Whiteboard Friday. This week, I want to address a question that comes up all the time. I get so much email about this. So many people asking in Q&A, the Moz Q&A, about:
“Why am I losing rankings to a site or page that has fewer links, worse keyword targeting, and/or poor content?” It’s usually some combination of these. A lot of times it’s fewer links and poor content, or they’re not targeting a keyword at all, and their content’s terrible. “Why are they outranking me?”
I want to try and address why that might be happening for you, because it’s such a common theme. I think, as SEOs and marketers, we’re trained to look at the data. We look at who’s ranking for chicken coops, and we see these three results, and we go and check. Okay, how many links does this site have? How many links does the page have? What’s the page authority? What’s the domain authority? What does the anchor text look like? Is it an exact match domain, and maybe it’s getting some domain biasing from that, or those kind of things. And then, when we don’t see one of those patterns that we’re accustomed to, we go, “Why is that happening? What’s going on there? I don’t understand why I’m seeing this page outrank my page.” So I’m going to try and address those.
First off, let’s understand the basics of what’s going on in rankings, because there are multiple things. First off, domain based features. So it could be that MNN, which I think is Mother Nature Network maybe it has a very powerful domain, or not as powerful a domain, in terms of domain authority and trust and those kind of things.
There are page based features. This is like the content of the page and the keywords that it’s targeting and how it’s doing that, as well as the content experience on the page and the links that are coming to the page. The individual URL, not the domain broadly.
Then there are listing based features, meaning: Have they done a good job of making this a very compelling thing for a user to click? We’ve certainly seen examples of where making a more compelling snippet has actually boosted people’s rankings as more people click it, and Google is seeing that searcher behavior, and now they’re saying, “Oh well, if so many people like this result and they’re scrolling down to find it, then we should probably be bumping it up.”
Of course, there are secondary benefits to that, which is the more people who click your listing, the more people you get exposed to, and the more links you can earn, and all those kinds of second order benefits.
But it’s not just these things, or it is these things, but it’s also a bunch of different inputs that can be affecting these, and so I’m going to walk you through some of those.
What I really like asking is, “When we’re being outranked, where do we have weaknesses that the other listings have strengths?” I think this is a common way of going about this, but it’s not always numeric. It’s not always quantitative. Sometimes it’s qualitative, and sometimes you have to ask yourself tough questions.
Do I have a poor listing or a poor snippet? Is this something where, out of all the listings on here, someone would want to click mine more than anything else? That’s a copywriting challenge, it’s a creativity challenge, and it’s a empathy challenge. We want to be inside people’s heads. If we were to go and get a room full of a hundred people who performed a search for chicken coops, and we asked them, “What would make you click on a listing? What would inspire you to say, ‘Wow, that’s what I want to see.'”
A lot of time it might be something like this.If you’re being outranked in this search result by Mother Nature Network, and you’re going, “But I actually sell chicken coops, they don’t,” think about how compelling it is to say, “Oh eight awesome urban chicken coops.”
Well, given population trends and how chicken coops are rising, it’s very possible that lots of people who live in cities and dense urban areas are searching for chicken coops right now. So this kind of an article, that’s inspiring and interesting to them, might be better than what I’ve got, which is chicken coop designs or backyard chicken coops, those kinds of things. Maybe that’s what’s going on, and we need to have a real conversation about who those people are, what they’re searching for, and whether we’re providing something that’s really compelling for them to click on.
Likewise the brand and domain. People have a hard time hearing this, and for any of you out there who are consultants, or agencies, or are a marketer who joined an organization, you know that there’s nothing harder than going to your boss, or your board, or the client and saying, “Your baby is just ugly. Nobody likes your brand, and people don’t enjoy interacting with it, and they don’t have a positive association with it. We’re going to have to change that if we want to move the needle on any of these other tactics.”
This is true in social. It’s true in content creation, and content marketing. It’s true in SEO for sure, and remember that brand bias is one of the strongest signals. A lot of people say, when surveyed and when they do tests, that the domain name, the brand is what biases their click, and they might click on something lower if it has a better brand association for them.
Likewise user experience and design. One of the most fascinating case studies, and unfortunately I can’t talk about fully, transparently, because this is an interaction that I had with someone who did not give me permission to disclose it. It’s a big brand. It’s a brand that you’ve heard of, a site that you’ve heard of, and they had this experience where their user experience changed at one point, and they made a conscious decision to change it. It was providing sort of a worse experience for people coming to them for search results, but they were getting a higher conversion rate as a result of how they changed the experience, and Google just dropped them way down. Their search traffic cratered and fell off a cliff. They had anticipated that they would be hurt by it a little, but certainly not this much, and that’s speaks to the quality of user experience that you’re providing.
If Google sees lots of people go and visit your page and then come right back to the search results and click on someone else, that’s a really bad signal for them. So if you’re not answering that query and doing a great job from the landing page of delivering value, Google sees that. Whether you’re using Google Analytics or not, they see it from people coming back to the search result and clearly being unsatisfied, clicking other listings more frequently than they do when they click on someone else’s result first. That tells Google you’re not the right match, and so you want to make sure that you’re delivering that sort of user experience.
Another thing that I see sometimes is people saying, “I have more links, for more linking root domains to my page than they do.” Okay, but let’s examine a bunch of things about citations, and I don’t just mean direct links. I also mean mentions, brand mentions and brand association mentions, and I also mean things like social shares and social mentions, because remember these are all being taken into account, either as a first order direct impact or a second order effect.
So I like to ask about quality. Are those coming from high quality sites?
Are those references high quality? Are they really saying this is a good place to go for this? Remember, Google has started using things like sentiment tracking and sentiment analysis to determine are people really pissed off at this brand? If so, that’s not actually a mention that I want to make them rank higher.I’m looking at quantity and that’s certainly something that all of us can track pretty easily.
Variety, this is one that’s tough for people. What they see is hey everyone out there is linking to me. Well, are they all exactly the same kind of stuff? Like no news sites are linking to you. No blogs are linking to you. No social shares are coming to you, but a bunch of small business websites that use your widget on their page, maybe you’ve got some sort of a tracking widget or you have a WordPress plugin, or something like that, but there’s no variety. Everything that links to you is of one particular kind, and years ago, this tactic totally worked. Now it’s much tougher. If you don’t have that broad sentiment of lots of people saying nice things and lots of kinds of people saying good things about you and linking to you, it can be tougher to win.
Also acceleration rate. Sometimes I see folks who have a really strong site, a really strong page, and they’re seeing someone with only a few links, who’s relatively new popping up, and they’re go, “What’s going on here? How are they getting so far ahead of me?” The answer often times is well, their acceleration rate is higher. You’re growing links at sort of this rate, and they’re growing links at this rate, and even though you might be up here in terms of links, and they’re way down here in terms of links, that growth rate is something that’s taken into account, especially if it’s coming fast and furious, because it suggests to Google this is really interesting right now. Lots of people might be interested in this today, this week, this month.
Next, I look at content quality and usefulness. When I’m addressing that, I want to know does the content address the searcher’s intent? One of the challenges that people have a lot of time is when they’ve got commercial products especially. So, for example, let’s say that you are selling backyard chicken coops. Your competing with folks like Williams-Sonoma and BackyardChickens.com, and you see content outranking you. You’ve got to be realizing, oh there’s a lot of people who are not looking to buy this product, but are merely interested in set up and design and learning more about it. Can I offer that educational, or resource-based, or news-based, or just design based type of content as well? Should I be blogging about this in addition to having my commercial page about it, and maybe both of those can help me perform better in the search results.
Does the content provide great or unique value than anyone else? I actually did a whole Whiteboard Friday on providing unique value. I’ll let you guys watch that one. That’s a pretty good Whiteboard Friday on this particular topic. But it could be the case that even though you’ve got a great page, with great pictures, great video, how to set up, all this good stuff, it’s not unique. There are seven other people in the top ten who do almost exactly do the same thing, and you’re not providing unique value. You need to stand out. You have to be the exception to the rule if you want to outperform, and that’s often why you see stuff that looks like it doesn’t have the metrics to perform doing so well.
Last thing, ask a little bit about results biasing. Remember that if you’re doing a search, if I’m doing a search from Seattle, Washington, I might see a lot of Seattle-based and local companies in here, even if it’s not the maps and local results, because that local impact, Google knows where I’m coming from, where my IP address is. If I’m using a mobile device, they know nearly exact where I am. That kind of biasing can hurt. So I like to append. You can do a search that appends something, like &gl equals your country code, onto a search that you uses say .co.uk. So I might go Google.co.uk?search=chicken+coops&gl=us, and now I’ve said put me in the UK. No wait, put me in the back in the U.S., and now there’s no localization, and I can see what the national, sort of geographic picture is, the non geo-biased results. If it’s geo-biasing that’s going on, it’s really going to be very, very hard to compete in those geo markets unless, you have a local presence in that market, and for a lot of searches, that’s what Google’s doing, and the best you can hope for is be the national brand that performs somewhere in here.
Also, look for mobile biasing. Remember that Google has said recently that they will discount or not rank you as well if your site doesn’t perform quickly, have responsive designs, do well on mobile devices. So that might mean that if you’re seeing a large amount of mobile searches, be careful, that’s something you definitely need to test.
And finally verticals. Sometimes Google sees that, hey, when people are searching for a particular keyword phrase, they really want video. They really want news. They really want images. If your page doesn’t have some of those features, you might not perform well even in the normal search results. Video snippets a lot of the time can help folks to perform in those types of results.
So these are all questions you can use to ask yourself in that case scenario where the numbers just aren’t lining up. I really like using Moz’s Keyword Difficulty tool, which has this advanced SERPs analysis, does this big kind of Excel spreadsheet layout of oh yeah, this is every metric about every kind of thing possible or imaginable, and now I can really get into those numbers. if you’re seeing those numbers not matching up, this is a next good step to go through, check mark by check mark, and figure out why you might not be performing.
All right everyone. Hope you enjoyed this edition of Whiteboard Friday. I look forward to the comments, and we’ll see you again next week. Take care.
Video transcription by Speechpad.com
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Buying A Business

As Google makes life more difficult for SEOs, pure-play SEO business models, such as affiliate and Adsense, can start to lose their shine. Google can remove you from Adsense without warning, and the affiliate model has always had hooks.
One of the problems with affiliate and Adsense has always been that it is difficult to lock in and build value using these models. If the customer is “owned” by someone else, then a lot of the value of the affiliate/Adsense middle-man lies in the SERP placement. When it comes time to sell, apart from possible type-in domain value, how much intrinsic value does such a site have? Rankings are by no means assured.
So, if these areas are no longer earning you what they once did, it makes sense to explore other options, including vertical integration. Valuable online marketing skills can be readily bolted onto an existing business, preferably to a business operating in an area that hasn’t taken full advantage of search marketing in the past.
Even if you plan on building a business as opposed to buying, looking at businesses for sale in the market you intend to build can supply you with great information. You can gauge potential income, level of competition, and undertaking a thorough business analysis can help you discover the hidden traps before you experience them yourself. If there are a lot of businesses for sale in the market you’re looking to enter, and their figures aren’t that flash, then that’s obviously a warning sign.
Such analysis can also help you formulate your own exit strategy. What would make the business you’re building look attractive to a buyer further down the track? It can be useful to envision the criteria for a business you’d like to buy, and then analyse backwards to give you ideas on how to get there.
In this article, we’ll take the 3,000 ft view and look at the main considerations and the type of advice you’ll need. We’ll also take a look at the specifics of buying an existing SEO business.
Build Or Buy?
There are a number of pros and cons for either option and a lot depends on your current circumstances.
You might be an existing owner-operator who wants to scale up, or perhaps add another revenue stream. Can you get there faster and more profitably by taking over a competitor, rather than scaling up your own business?
If you’re an employee thinking of striking out on your own and becoming your own boss, can you afford the time it takes to build revenue from scratch, or would you prefer instant cashflow?
The Advantages Of Building From Scratch
Starting your own business is low cost. Many online businesses cost next to nothing to start. Register the business. Open a bank account. Fill out a few forms and get a business card. You’re in business.
You don’t need to pay for existing assets or a customer base, and you won’t get stuck with any of the negatives an existing business may have built up, like poor contracts, bad debts and a tainted reputation. You can design the business specifically for the market opportunity you’ve spotted. You won’t have legacy issues. It’s yours. It will reflect you and no one else, at least to start with. The decisions are yours. You don’t have to honor existing contracts, deal with clients or suppliers you had no part in being contractually obliged to in the first place.
In short, you don’t have legacy issues.
What’s not to like?
There is more risk. You don’t yet know if your business will work, so it’s going to require time and money to find out. There are no guarantees. It can be difficult to get funding, as banks like to see a trading history before they’ll lend. It can be very difficult to get the right employees, especially early on, as highly skilled employees don’t tend to favor uncertain startups, unless they’re getting equity share. You have to start a structure from scratch. Is the structure appropriate? How will you know? You need to make a myriad of decisions, from advertising, to accommodation, to wages, to pricing, and with little to go on, apart from well-meaning advice and a series of hunches and experiments. Getting the numbers right is typically arrived at via a lot of trial and error, usually error. You have no cashflow. You have no customers. No systems. No location.
Not that the downsides should stop anyone from starting their own business. If it was easy, everyone would do it, but ask anyone who has started a business, and they’ll likely tell you that sure, it’s hard, but also fun, and they wouldn’t go back to being an employee.
There is another option.
Buy It
On the plus side, you have cash flow from day one. The killer of any business is cash flow. You can have customers signed up. People may be saying great things about you. You may have a great idea, and other people see that it is, indeed, a great idea.
But if the cash flow doesn’t turn up on time, the lights go out.
If you buy an existing business with sound cashflow, you not only keep the lights on, you’re more likely to raise finance. In many cases, the seller can finance you. If that’s the case, then for a small deposit you get the cashflow you need, based on the total business value, from day one.
You’ve got a structure in place. If the business is profitable and running well, then you don’t need to experiment to find out what works. You know your costs, how much you need to spend, and how much to allocate to which areas. You can then optimize it. You have customers, likely assistance from the vendor, and the knowledge from existing suppliers and employees. There is a reduced risk of failure. Of course, you pay a price for such benefits.
To buy a business, you need money. Whatsmore, you’re betting that money on someone elses idea, not your own, and it can be difficult to spot the traps. You can, of course, reshape and respin the business in your own image. You can get stuck with a structure that wasn’t built to your specifications. You might not like some of the legacy issues, including suppliers, existing contracts or employees.
If you decide buying a business is the right thing for you, then you’ll need good advice.
Advice
According to a survey conducted by businessforsale.com, businesses can take an average of nine months to sell:
- 28% of brokers said within 6 months
- 31% of brokers said within 9 months
- 21% of brokers said within 12 months
- 10.5% of brokers said that more than 12 months was required to sell a business
Buying a business is more complicated than buying an asset, such as a website. You could buy only the assets of a business – more on that shortly – but often the businesses are sold as a going concern, which means you may take on all the potential liabilities of that business, too.
Hence the need for sound advice in three main areas. Assemble a team to cover legal, accounting and business advisory.
Legal
Buying is a business, like buying a house, is a legal transaction, consisting of a number of legal issues. They key issues are you want to know exactly what you’re buying and won’t be left with any unexpected liabilities. You also want to make sure the seller won’t compete with you by re-entering the market after you buy.
One of the first things I do with clients is make sure they understand what they are buying,….They need to be able to tell me if they are buying assets, such as customer list and equipment, or the business, with the warts and ugliness that come with it.
There are a number of potential traps:
Among the things to worry about when you buy an existing business: undisclosed debts, overstated earnings, poor employee relations, overvalued inventory and pending lawsuits, to name a few. Hidden liabilities can exist in all sorts of areas – from land contaminated with toxic chemicals, to accounts receivable that look solid but prove to be uncollectible, to inventory that’s defective or dated
There’s an important distinction between buying the assets of a business and buying a business. Buyers typically want to buy the assets, such as a customer list, supply contracts, or plant. Sellers typically want to sell the entire business entity.
If you buy only a corporation’s assets, you don’t assume its liabilities, including taxes.
If you buy a corporation’s shares of stock, however, you end up with both its assets and liabilities – including known and unknown taxes. An example of an unknown tax debt would be one that resulted from an IRS audit that has not yet begun. The seller of the corporate shares is released from all corporate debts unless he personally guarantees them or agrees to be liable for them after the transfer
Which is an important distinction. However, most smaller business sales are likely to be asset sales, as they are often sole proprietorships or partnerships.
There are also financial implications in terms of tax writeoffs.
Accountant
There are two main areas accountants look at when evaluating a business. The financial history, and the tax ramifications.
Advisors often recommend looking at more than just the last years books:
In order to know whether or not the asking price for the business is fair, it is very important that you look through the books of the company over a number of financial periods. Don’t make the mistake of asking for just last year’s accounts. You should have at least three and preferably five years of records for the business. If it is half way through the financial year, ask for an interim set of accounts for this year. You need to be assured that trading conditions have not deteriorated from the last financial year. If you are looking to put your hard-earned money (and other’s equally hard-earned money) into a business, you want to make sure that the business is not going backwards. You need to look for evidence of year on year growth at acceptable margins. Remember, any company can show regular growth but it must be profitable. Fire sales can increase revenue with little or no impact on margin or worse, the revenue can be unprofitable
The other main area is tax.
Again, this is where the difference between assets and equity is important. There are tax advantages in buying assets, as you can depreciate based on the purchase price:
Property acquired by purchase. The depreciable basis is equal to the asset’s purchase price, minus any discounts, and plus any sales taxes, delivery charges, and installation fees. For real estate, you can also include costs of legal and accounting fees, revenue stamps, recording fees, title abstracts/insurance, surveys, and real estate taxes assumed for the seller
We’ve barely scratched the surface, and your financial advice will be considerably more detailed, taking into account multipliers, profit and revenue, and more. Business valuation is a specialist area, and if you want to read more on this topic, I found The Small Business Valuation Book a good resource.
Business Advisor
After lawyers and accountants, the third member of your evaluation team should be a qualified business adviser who is familiar with businesses in your area of interest.
A thorough competitive analysis should be a first step. Where does this business sit in relation to existing competition? How easy is it for new competitors to enter the market? How much risk is involved?
Whenever you buy an existing business and look at its records, you’re looking at the past. There’s no guarantee things won’t change going forward. If you’re negotiating to buy a business and you think the seller is giving you a great deal, be very suspicious–there’s probably something heading down the road at 90 miles an hour that will blow this business apart when it hits
That’s the same if you plan to build a business from scratch, the difference being you probably won’t have to risk as much up front.
It can also pay to go through a broker acting on your behalf, as opposed to the seller. “>Brokers can:
Prescreen businesses for you. Good brokers turn down many of the businesses they are asked to sell, whether because the seller won’t provide full financial disclosures or because the business is overpriced. Going through a broker helps you avoid these bad risks.
Help you pinpoint your interest. A good broker starts by finding out about your skills and interests, then helps you select the right business for you. With the help of a broker, you may discover that an industry you had never considered is the ideal one for you.
NegotiateThe negotiating process is really when brokers earn their keep. They help both parties stay focused on the ultimate goal and smooth over any problems that may arise.
Assist with paperwork. Brokers know the latest laws and regulations affecting everything from licenses and permits to financing and escrow. They also know the most efficient ways to cut through red tape, which can slash months off the purchase process. Working with a broker reduces the risk that you’ll neglect some crucial form, fee or step in the process.
Buy An Existing SEO Business
If you want to build an SEO business, here’s a good idea of what’s involved in building one up to scale:
When you are building your agency, you need to focus on getting clients that pay you 6 figures a year. It’s hard to build a profitable agency and provide great results when someone only pays you a few grand a month.
There’s a lot of competition in this market because there are no real barriers to entry. Anyone can call themselves an SEO and anyone can advertise such services. The result is that it can be pretty difficult to differentiate yourself.
The advantages of buying an SEO business are the same for buying any other type of business i.e. you get instant cashflow, a client list, and reputation. The standard analysis, as outlined in this article, applies. Evaluate financials, legal issues and position in the market, the same as any other business.
If you’re considering buying an SEO business you need to pay particular attention to reputation. It’s a market where, I think it’s fair to say, there is a significant level of hype. Customers are often oversold on benefits that don’t eventuate i.e. a focus on rankings that don’t result in leads or customers.
Reputable SEO businesses are unlikely to have a high level of customer churn. Look for customer lists where the customers has been with the agency for a good length of time, and are ordering more services. Look for locked in forward contracts. It’s pretty easy for other SEOs to poach other customers by offering them lower prices. Again, this is why reputation and evidence of high service levels are important.
One valuable aspect, as Neil alludes to in his article, is relationships:
In the short run you will lose money from business development, but in the long run you’ll be able to make it up. The quickest way for you to increase your revenue is to be the outsourced arm of bigger agencies. As an SEO company, look for ad agencies to partner with, as there are way bigger ad agencies than seo agencies. Feel free and cold call them, offer to help them for free with their own website, and if you do well they’ll drive a lot of clients to you
Look at how the agency gets work. If it comes from established, larger advertising agencies, then these relationships are valuable. They typically result in a steady flow of new work without the need for new advertising spend. Look at the promises that have been made to clients. For example, ongoing payment may rely on performance metrics, such as ongoing rankings.
Further Resources:
Hopefully this has article has given you some food for thought. If you’re capital rich and time poor, then buying an established business can be an attractive proposition. Here are some of the sources used in this article, and further reading:
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