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Google Authorship Troubleshooting: Article Attributed to Wrong Author
Posted by MarkTraphagen
This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.
One of the toughest Google Authorship troubleshooting requests we get at the Google Authorship and Author Rank community on Google+ concerns misattribution of Authorship in Google search results.
Misattribution (Google Search showing an author photo of someone other than the actual author of a content piece) occurs because over the past year-and-a-half or so Google has become more aggressive in trying to attribute Authorship. In many cases, Google will take what appears to be an “educated guess” at the author of a piece.
But sometimes, the fault of misattribution is more the site’s responsibility, and that’s when some careful troubleshooting (ok, outright sleuthing!) can often uncover the problem.
Here’s an example mystery attribution that we were able to track down and solve:
Community moderator Ann Smarty asked us to look at this result for a search for “Time-Saving Apps for Social Media Promotion”:
A very nice Google Authorship rich snippet search result, right? Only one problem. Nwosu Mavtrevor is not the author of that article! A woman named Anna Fox is, as the author box at the bottom of the article clearly displays:
So how did Google switch authors?
Step one in our investigation was to do a quick on-page search to see whether Mr. Mavtrevor’s name appeared anywhere on the same page as Ms. Fox’s article. In the majority of mis-attribution cases it turns out that Google grabbed the displayed author from that author’s name appearing somewhere on the content page.
Sure enough, there was Mr. Mavtrevor, early in the post’s comment thread:
But out of all the commenters on that page, why did Google latch on to his name for attributing authorship to the page? His comment isn’t even the first one in the thread.
Perhaps Mr. Mavtrevor has claimed Authorship for the same domain. So our next step was to search for him on Google+. Thankfully he has a rather unique name, so we quickly located his Google+ profile.
Sure enough, Mr. Mavtrevor has the netmediablog.com site listed in the Contributor To section of his profile links:
The Contributor To section of a Google+ profile is where Google looks for content that the profile owner claims to have authored. The other half of the required two-way linkage is a link back from that domain to the same Google+ profile.
So why has Mr. Navtrevor put Netmediablog in his Contributor To links? Because he legitimately is an author there!
Mystery solved! Er…not so fast…
Normally at this point, I would declare case closed and ask my Mr. Watson to write it up in his journal. But there’s more to this case.
Usually a misattribution like this where two people have linked their Contributor To to the same site occurs when the page author does not have a clear byline on the page. Google’s recent Authorship FAQ recommends “[s]howing a clear byline on the page, stating the author wrote the article and using the same name as used on their Google+ profile.” Doing that usually clears up most misattribution problems of this type.
But not in this case. Ms. Fox has a byline at the top of the article, and the name exactly matches her Google+ profile name:
So what gives now? How could Google possibly misattribute this article when it appears that every clue to its real authorship is right there on the page?
The answer was just a click away.
Page vs. domain authorship
Google allows for there to be a “default” Authorship for a site. Usually this is the Authorship profile (if any) associated with the home page of the domain.
When we clicked on Anna Fox’s byline on her article, instead of going to a unique author page for her as we expected, the link takes us to the blog’s home page. And the source code for the home page shows that Mr. Mavtrevor has his authorship markup on it, and thus is seen as the default author for site.
So it was our conclusion that Google followed the byline link to the home page and picked up the authorship attribution from there.
An ounce of prevention
Let’s get to some practical takeaways from this investigation that can help prevent Authorship misattribution, particularly for multi-author sites.
1. Give each author on your site a unique author page. Most up-to-date Wordpress themes and frameworks (such as Genesis) include the option to set up unique author pages (under the Users tab). These templates automatically create a byline on each page created by a certain author, and the byline automatically links to that author’s author page. When this is the case, each author only needs to link to her or his Google+ profile once from their unique author page (and of course, link back from the Contributor To section of their G+ profiles) and they are done. Google will follow the links from their bylines to their author pages to their G+ profiles.
If your site doesn’t have such a theme, you should consider coding in author pages that are linked to by each author’s content.
2. Make sure each author’s byline name exactly matches her or his Google+ name. As mentioned above, Google now recommends that as a best practice. In most cases where we’ve seen misattribution just adding the byline name (in the form “by firstname lastname”), and placing it at the beginning of the content, are enough to correct the problem. The only reason that didn’t work in our test case above was the fact that the byline linked to the site’s home page.
3. Avoid using domain authorship attribution. Even though many themes and plugins (such as the popular Yoast SEO Plugin) offer the option to set up authorship for the home page/domain, we now recommend against using it. Google recently made clear that Authorship should only be applied when “[t]he URL/page contains a single article (or subsequent versions of the article) or single piece of content, by the same author. This means that the page isn’t a list of articles or an updating feed.” In addition, they noted that, “Authorship annotation is useful to searchers because it signals that a page conveys a real person’s perspective or analysis on a topic. Since property listings and product pages are less perspective/analysis oriented, we discourage using authorship in these cases”
Since home pages, and about pages and such don’t fit the descriptions above, authorship is not intended for them. My concern in light of these guidelines is primarily with watering down one’s Author Rank (if and when that becomes a reality). But in terms of our present topic, I also believe that refraining from attributing authorship to a homepage or entire domain will help avoid misattribution issues of the type we saw above.
Conclusion
Google Authorship is an evolving product. It has already gone through some major changes since the summer of 2011 when it first went public. We can expect that as time goes by Google will get better and better at correct author attribution. In the meantime, though, it is best to be vigilant for misattributions of your content, and to employ a triage similar to the one we walked through in this post when they happen. Follow the best practices we outlines above, and there’s hope that you’ll head those issues off before they happen.
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3 Methods Fueled by Data and Tools to Earn More (and Better) Links – Whiteboard Friday
Posted by randfish
Most conversations about links today involve terms like “better links,” or “high-quality links.” Those are the kinds we all hope to earn, but what exactly defines a “better link?” How do we know whether a link qualifies, or is only so-so?
In today’s Whiteboard Friday, Rand clears up the confusion and offers a few clear attributes of better links, walking us through three great ways to find them.
Whiteboard Friday – 3 Data + Tools-Fueled Methods to Earn More & Better Links
PRO Tip: Learn more about reclaiming links at Moz Academy.
For reference, here’s a still of this week’s whiteboard!
Video Transcription
Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. Today I’m going to talk a little bit about some data and tools-fueled methodologies to acquire more and better links and, in fact, some links that you may not have been able to find in other ways. So I’ll start by saying what does it mean to have a better link? Well, I mean really three things.
(A) Editorially given. By that I mean not a link that you go buy. Not a link that you go, sort of, acquire or leave on someone’s site unbeknownst to them or get listed in a directory. I mean an editorially given link in that the person who is giving the link runs the website or at least the page where it’s being given from, and they intended to link to you and want to link to you and it’s out of no other desire other than to share your site or the content that you have, the work that you are doing. They have a relationship with you, they like you, they want to recommend you. Editorially given.
(B) From a high-quality, trusted, and trafficked, well-trafficked website, something that actually might get you clicks in addition to providing link value from a search ranking perspective.
And (C) you’ve actually got a half-decent shot of getting that link. If I’m just showing you link methodologies that are going to show you, “Oh, yeah, it’d be real nice to get a link on that Whitehouse.gov page,” it’s not going to happen, man. Bad news, that’s going to be a tough one.
But these three, if we aim for these three, in particular aim for a decent shot at getting it, I think we get some good ones out of this.
So method number one, follower outreach, essentially, the practice of outreach for links, reaching out to someone and saying, “Hey, we have this piece of content you might like” or “We have this potential relationship we could build” or “Hey, I notice that you do some things that are interesting and maybe we could have some overlap here. Perhaps I could contribute in some way to something that you’re doing.”
Cool, works a lot of the time. But it’s very hit or miss. Except that the odds go way higher, way in your favor if you actually have a relationship, a pre-existing knowledge of one another and a mutual “like-and-respect” situation. That’s why outreach to followers, to people who actually already know you and like you is way more effective.
So this is Followerwonk. You could use a tool of your choice. You might find people on Plus or some of the other social metrics tools.
But Followerwonk, I can go right in here, and on the Sort Followers tab, once I’ve logged in, I can sort my followers and say, “Show me a list of them.” Then I can export to CSV. The only trick, once I export to CSV, I’m looking for people with high social authority who have websites that I might want to do outreach to, and this is such a simple thing. If you want, you can get a little fancier. You can do things like put data in here, add a column and use Richard Baxter’s Mozscape plug-in, so that you can filter by domain authority of the website that’s in their bio and only outreach to people who haven’t already linked to you.
But, generally speaking, I’ve found that even if somebody’s linking to you from one page, doing outreach to them, getting that second link, reaching out to folks, especially when you’ve targeted some of these people, this is huge value. I’ve seen outreach of this kind work tremendously well, especially because since they already know you, this guy and some dude in marketing are like, “They’re all following me. They’re following my account. That means they care about what I have to say.”
So if I outreach them and they say “Oh, yeah I checked out, I know something about them too. I’ve got their bio. I know what site they represent. I know who they are. I can interact with them on Twitter.” This works wonderfully. This is one of my favorite, favorite outreach methodologies. It starts with social.
Method two: Just-discovered competition. So many of you are probably already aware, but in Open Site Explorer, there’s this new tab called Just Discovered Links, way over on the right. It’s technically in beta, but it gets a lot of great links. It surfaces a lot of great links that are pointing to your website or to a competitor’s website.
This is the key. What I want you to do is go plug in a competitor. Start with just one, one of your competitor’s websites. Go over to the Just Discovered tab, and take a look at what people are writing about them and linking to them right now. I try and go for direct competitors, the kind of competitors where it seems like a surprise if an editorial, like a news publication or a blogger or someone in the field, an industry thought leader writes about them, but doesn’t write about you. That’s always like, “Oh, if you’re going to mention one, you should mention several.”
This is where the key comes in, because you go here and you look at stuff that was literally just published in the last few hours or couple of days, and then you do the outreach right then. You could do it through commenting and just saying something about yourself like, “Hey, I’m not going to link drop because I don’t want to be spammy, but if you haven’t already checked out Moz, we’re a competitor to site XYZ, and we’d love to connect and follow up. Maybe you’d be interested in writing a story about some of the stuff that we’re doing. I’d happy to fill you in. Reach out to me at Rand@Moz.” Something like that.
Or you could go find their e-mail contact information if you don’t want to make it public in the comments and reach out in that way. The trick is because these things have just been written, just been published, your outreach attempts go way higher. And you can look at domain authority. You can sort in order of domain authority. So you can sort of look at and say, “Oh, yeah, I don’t want to reach out to that guy, but yes, yes, yes.” Ideal.
Methodology number three: “Why you no link? Why?” I’ll show you what I’m talking about.
So this is Fresh Web Explorer. You could use another service. You could use Mention.net. By the way, I don’t mean to say that Open Site Explorer is the only way to do this. You could use Majestic or something like that for this same thing, if you’re not a Moz subscriber. But assuming you are, all three of these are part of your subscription.
So Fresh Web Explorer, I can go in and search for, this is key. I know the Fresh Web Explorer search query, it’s sort of like the Yahoo! of old, where’d you do like very sophisticated links types of searches. So make sure you’re familiar with all the modifiers. But this one, in particular, I love. It’s Moz, my brand name, minus RD:moz.com. There’s a space in between here, but no space otherwise.
The reason this works so well is because I’m essentially saying, “Show me people who have mentioned my brand name, Moz, but are not linking to any page on my site, and show me the ones that have just done that.” Because this is Fresh Web Explorer, so it’s going to show me recent stuff. Then, if I want, I can click on a specific day or those kinds of things. I can export the CSV over here.
But, basically, I look at these and I go, “Huh. Interesting. So this is four days old. They mentioned Moz, but they didn’t link to us. Man, that’s a good, reasonable feed authority.” You can get domain authority as well in the CSV. “Man, I should reach out to them. That reporter, that blogger, that writer, that person who owns that website, why did they talk about me and not link to my site?”
It tends to be the case that this is just oversight. And if you just reach out and are like, “Hey, I loved that you covered us, really appreciated it. By the way, noticed you didn’t link. Was that intentional? Could we get a link back?” Boom. It’s just super easy, high-quality link building right off the bat.
These three methodologies will all help you with those. And for those of you who are doing link-building on a regular basis, I love this format. Whether you use our tools or someone else’s, it’s a great way to go.
All right, everyone. Take care.
Video transcription by Speechpad.com
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