Music Is Google’s Latest Ad Test In The Knowledge Panel
Search Google for bands or musicians from Katy Perry to Cat Stevens, and you’ll now see ads appearing in the Knowledge Panel. The ads are Google’s latest effort to test new ad formats and monetize the prominent real estate of the Knowledge Panel. It should also be noted that the ads…
Please visit Search Engine Land for the full article.
How to Solicit Feedback from Prospects and Customers
Businesses can inspire honest feedback from customers in part by giving their requests human touches and by explaining why the feedback is important.
Eight factors to consider when growing an ecommerce business to Russia & the CIS
The CIS comprises Russia, Belarus, Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Ukraine and Turkmenistan suffers from a common misconception that ecommerce is of little importance and still in the early stages of development.
While it is fair to say that Russia outshines the rest of the group in terms of current ecommerce performance for retailers, the others are catching up fast, piggy-backing on Russia’s well-developed online social and search platforms.
Yandex, the most popular Russian search engine, has consistently demonstrated a deep understanding of local search preferences, while VKontakte (VK) and Odnoklassniki are key players in the region’s social space.
The CIS has a population of 277m, with over 110m of these people active online. The largest contribution is predictably from Russia, which has an internet penetration rate of approximately 55%.
The other countries in the group have significantly lower penetration rates at around 20% to 30%, but their growth rates are considerably faster.
Ecommerce revenue from Russia alone is expected to grow from $12bn in 2014 to $72bn by 2020, driven by a burgeoning middle class.
The top eight things to watch out for:
1. The dominant position of Yandex
Digital marketing in the whole region is characterized by a number of local platforms. Yandex is the clear leader in search marketing with 61% market share in Russia and increasing popularity in the rest of the CIS.
Between 2013 and 2014 at our agency we’ve seen a 20% uplift in revenue from other CIS countries on Yandex from the campaigns that we’ve been running for clients.
2. Unique algorithms and semantic features
The primary challenge with Yandex is understanding its unique algorithms and semantic features, which are the key factors in impacting SEM performance.
One example is the high frequency of CPC fluctuations across different types of PPC positions, such as guaranteed (right column) and premium (central/main) placements, which can be difficult to anticipate and optimize for.
3. The crucial role of SEO with Yandex
While on-site content optimisation is important for SEO on Google, on Yandex it has become the most crucial factor directly affecting rankings.
Fully optimized on-site content and meta content, full integration with Yandex webmaster tools and alignment with Yandex’s specific data structuring requirements are all required to achieve optimal organic ranking.
4. The importance of local social platforms
Users in the CIS region are heavily driven by social media, which is why this channel has become crucial to digital marketing success.
There is a strong overall preference for local platforms such as VKontakte (the second largest social media network in Europe after Facebook) or Odnoklassniki, but Facebook and Twitter are also experiencing strong growth, particularly in the large Russian cities of Moscow and St Petersburg.
Social media activities can have a strong impact on assisted sales across other digital marketing channels. In particular, PPC sometimes sees over 50% assisted revenue from this channel from the data we’ve collected.
5. Delivery options and reliability
Shipping and delivery issues are a common fear for international ecommerce businesses when considering expanding to the whole CIS region.
Local and international delivery options face contrasting issues. Local services are relatively cheap, but lack reliability, whereas international delivery services are fast and reliable, but have high costs and often only ship to certain parts of the region.
The only effective solution for full regional coverage is to establish collaborations with both an international (e.g. DHL, Fedex, UPS) and local delivery service (e.g. SPSR, Pony Express, Russian Post, EMS Russian Post).
6. The increasing impact of import tax fluctuations
Import tax is a growing concern for international online retailers. Russia is expected to introduce a 30% import duty tax for all goods with a declared value of €150 or more from international online shops, with a final decision being made by the end of 2014.
This will mark a dramatic shift from the current €1,000 boundary. The Russian Federal Customs Service and the Russian National Association of Distance Selling are claiming that 80% or more of both purchases and buyers will be unaffected due to the Russian average basket value being around €40.
The scale of implications for sellers of high value items though is unclear.
There has not been a clarification over whether the €150 level will apply per individual purchase or as a total threshold for all purchases made that month.
One strategy for retailers will be to display all inclusive prices for their products on the site. For luxury brands, even after including the extra 30% on to the final price, the cost will likely still be lower than in local offline stores for the same products.
7. Russian currency devaluation
The Russian Ruble has seen a devaluation of around 20% between August 2013 and August 2014.
This has not impacted Russian consumers’ desire to shop online, with conversions rates remaining unaffected but it has predictably lessened overall purchasing power, with average basket values falling by a comparable amount.
In terms of overall revenue generation however, this is counteracted by the rapid growth of internet penetration and the growing number of connected consumers.
8. Localisation
Use of the English language throughout the region remains low, standing at between 6%-8% of the total population.
This requires online retailers to prepare a full localisation strategy for marketing as well as website content.
It is fair to say that the CIS region is not always a top priority for international retailers when expanding internationally, but this is mainly due to a misunderstanding of the challenges and factors that will impact on an expansion strategy.
Even with a devalued Russian Ruble, the scale of the online population and the rapid growth of internet penetration in the region means that the CIS offers huge commercial opportunities for brands or retailers looking to enter these markets.
The similarities in cultural, linguistic and online behaviours also means that well-structured social and search campaigns can prove particularly effective in reaching multiple markets.
Google confirms HTTPS as a new ranking signal: What are the implications?
The S in HTTPS stands for Secure, so this change essentially means that any websites using secure and encrypted connections across their domains will benefit from this ranking update.
This formal announcement follows comments from Matt Cutts (Head of Web Spam at Google) at SMX West in March, where he said that he would like Google to make HTTPS a signal within the search rankings.
Read on for more information about the implications of this change, and for further insight into other ranking factors download Econsultancy’s Search Engine Optimization (SEO) Best Practice Guide.
Why has Google made this change?
Google doesn’t control the web, but increasingly we are seeing Google use its influence to put pressure on websites to conform to what it considers best practice. Google coerces website owners by penalising websites which don’t use the standards it considers as best practice and Google has done this before with site speed and mobile design.
In 2010, Google announced that site speed was a ranking signal and in 2013, Google confirmed that sites which are not mobile friendly would not rank well.
As a result of Google penalising websites which were slow and not mobile-optimised, sites were forced to address these issues in order to avoid losing visibility within the search results.
Since 2010, Google has been experimenting with encrypting search results and over the last 12 months it has made strides towards encrypting all its services. In September 2013, Google confirmed the rollout of encrypted search to all users and in April 2014 it expanded secure search to all clicks made on paid ads.
Other search engine providers including Bing and Yahoo have also embraced the move to encrypting search results and consequently the vast majority of search queries made today are now encrypted.
What are the implications?
As a result of this change, we anticipate that secure and encrypted connections will become the norm for all websites in the future rather than being limited to, as it is currently, primarily ecommerce websites.
Google has clarified that right now HTTPS is a very lightweight signal which will affect less than 1% of search queries globally, but this may change over time.
Ultimately this is good news for users on the web as sites using HTTPS encrypt the data between the browser and the site, thereby protecting the security and privacy of what a user chooses to do on that site.
What could this look like in the future?
Since July 2014, Google has alerted mobile users when a site is likely not to be compatible with their device. Sites using incompatible technologies like Flash have lost significant click share as a result of this change.
In the future, and it likely won’t be before many months, it’s possible that Google could alert users when the site does not use HTTPS.
Now: Google alert users about Flash on mobile devices:

Future: Google could alert users that a site may not be secure:

What does this mean for businesses now?
All businesses with a website should consider using HTTPS for all the content on their websites as this will likely become the global standard and in addition, there will be a small marginal benefit within the Google search results from doing this in the short term.
For businesses with websites already using HTTPS, they need to check whether this is being used across the whole domain or just on specific pages where sensitive data is transmitted. Google has been clear in this announcement that it wants websites to use HTTPS across all the content on the website, not just checkout or login pages.
How should HTTPS be setup?
The main items that will need to be addressed are the following:
- Appropriate choice of single-domain, multi-domain, or wildcard certificate.
- Use of 2048-bit key certificate.
- Use of a web server that supports HTTP Strict Transport Security.
- Use of relative URLs for resources that reside on the same secure domain.
What do you think?
Do you agree that this move from Google will mean that secure and encrypted connections will become the norm for all websites in the future?
Smart Dashboard Modules: Insightful Dimensions And Best Metrics
My last post, perhaps provocatively, called for a reduction of data in executive dashboards (digital, online, offline). More English (IABI, specifically) would lead to a smarter understanding of performance, and of course glory for data practitioners. Here’s the post: Strategic & Tactical Dashboards: Best Practices, Examples. In the post Adil commented that he’s observed that […]
Smart Dashboard Modules: Insightful Dimensions And Best Metrics is a post from: Occam’s Razor by Avinash Kaushik
Introducing The New Search Engine Land!
Notice anything different today? I sure hope so, because we’ve just launched the new Search Engine Land website! This is Search Engine Land’s first redesign since March, 2011. Our sister site, Marketing Land, has also been relaunched. While both sites obviously look different (more on…
Please visit Search Engine Land for the full article.
Beyond Search: Unifying PPC and SEO on the Display Network
Posted by anthonycoraggio
PPC and SEO go better together. By playing both sides of the coin, it’s possible to make more connections and achieve greater success in your online marketing than with either alone.
That the data found in search query reporting within AdWords can be a valuable source of information in
keyword research is well known. Managing the interaction effects of sharing the SERPs and capturing reinforcing real estate on the page is of course important. Smart marketers will use paid search to test landing pages and drive traffic to support experiments on the site itself. Harmony between paid and organic search is a defining feature of well executed search engine marketing.
Unfortunately, that’s where the game all too often stops, leaving a world of possibilities for research and synergy waiting beyond the SERPs on the Google Display Network. Today I want to give you a couple techniques to kick your paid/organic collaboration back into gear and get more mileage from combining efforts across the disciplines.
Using the display network
If you’re not familiar with it already, the GDN is essentially the other side of AdSense, offering the ability to run banner, rich media, and even video ads across the network from AdWords or Doubleclick. There are two overarching methods of targeting these ads: by context/content, and by using remarketing lists. Regardless of your chosen method, ads here are about as cheap as you can find (often under a $1 CPC), making them a prime tool for exploratory research and supporting actions.
Contextual and content-based targeting offers some simple and intuitive ways to extend existing methods of PPC and SEO interaction. By selecting relevant topics, key phrases, or even particular sites, you can place ads in the wild to test the real world resonance of taglines and imagery with people consuming content relevant to yours.
You can also take a more coordinated approach during a content marketing campaign using the same type of targeting. Enter a unique phrase from any placements you earn on pages using AdSense as a keyword target, and you can back up any article or blog post with a powerful piece of screen real estate and a call to action that is fully under your control. This approach mirrors the
tactic of using paid search ads to better control organic results, and offers a direct route to conversion that usually would not otherwise exist in this environment.
Research with remarketing
Remarketing on AdWords is a powerful tool to drive conversions, but it also produces some very interesting and frequently neglected data in the proces:
Your reports will tell you which other sites and pages your targeted audience visits once your ads display there. You will, of course, be restricted here to sites running AdSense or DoubleClick inventory, but this still adds up to over 2 million potential pages!
If your firm is already running remarketing, you’ll be able to draw some insights from your existing data, but if you have a specific audience in mind, you may want to create a new list anyway. While it is possible to create basic remarketing lists natively in AdWords, I recommend using Google Analytics to take advantage of the advanced segmentation capabilities of the platform. Before beginning, you’ll need to ensure that your AdWords account is linked and your tracking code is updated.
Creating your remarketing list
First, define who exactly the users you’re interested in are. You’re going to have to operationalize this definition based on the information available in GA/UA, so be concrete about it. We might, for example, want to look after users who have made multiple visits within the past two weeks to peruse our resources without completing any transactions. Where else are they bouncing off to instead of closing the deal with us?
If you’ve never built a remarketing list before, pop into the creation interface in GA through Admin > Remarketing > Audiences. Hit the big red ‘+ Audience’ button to get started. You’re first presented with a selection of list types:

The first three options are the simplest and least customizable, so they won’t be able to parse out our theoretical non-transactors, but can be handy for this application nonetheless. The
Smart List option is a relatively new and interesting option. Essentially, this will create a list based on Google’s best algorithmic guess at which of your users are most likely to convert upon return to your site. The ‘black box’ element to Smart Lists makes it less precise as a tool here, but it’s simple to test and see what it turns up.
The next three are relatively self explanatory; you can gather all users, all users to a given page, or all that have completed a conversion goal. Where it gets truly interesting is when you create your own list using segments. All the might of GA opens up here for you to apply criteria for demographics, technology/source, behavior, and even advanced conditions and sequences. Very handily, you can also import any existing segments you’ve created for other purposes.

In this figure, we’re simply translating the example from above into some criteria that should fairly accurately pick out the individuals in which we are interested.
Setting up and going live
When you’ve put your list together, simply save it and hop back over to AdWords. Once it counts at least 100 users in its target audience, Google will let you show ads using it as targeting criteria. To set up the ad group, there are a few key considerations to bear in mind:
- You can further narrow your sample using AdWords’ other targeting options, which can be very handy. For example, want to know only what sites your users visit within a certain subject category? Plug in topic targeting. I won’t jump down the rabbit hole of possibilities here, but I encourage you to think creatively in using this capability.
- You’ll of course need fill the group with some actual ads for it to work. If you can’t get some applicable banner ads, you can create some simple text ads. We might be focusing on the research data to be had in this particular group, but remember that users are still going to see and potentially click these ads, so make sure you use relevant copy and direct them to an appropriate landing page.
- To hone down on unique and useful discoveries, consider setting some of the big generic inventory sources like YouTube as negative targets.
- Finally, set a reasonable CPC bid to ensure your ads show. $0.75 to $1.00 should be sufficient; if your ads aren’t turning up many impressions with a decent sized list, push the number up a bit.
To check on the list size and status, you can find it in Shared Library > Audiences or back in GA. Once everything is in place, set your ads live and start pulling in some data!
Getting the data
You won’t get your numbers back overnight, but over time you will collect a list of the websites your remarketed ads show on: all the pages across the vast Google Display Network that your users visit. To find it, enter AdWords and select the ad group you set up. Click the “Display Network” and “Placements” tabs:

You’ll see a grid showing the domain level placements your remarketing lists have shown on, with the opportunity to customize the columns of data included. You can sift through the data on a more granular level by clicking “see details;” this will provide you with page level data for the listed domains. You’re likely to see a chunk of anonymized visits; there is a
workaround to track down the pages in here, but be advised it will take a fair amount of extra effort.

Tada! There you are—a lovely cross section of your target segment’s online activities. Bear in mind you can use this approach with contextual, topic, or interest targeting that produces automatic placements as well.
Depending on your needs, there are of course myriad ways to make use of display advertising tools in sync with organic marketing. Have you come up with any creative methods or intriguing results? Let us know in the comments!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!
A Search Marketer’s Guide To Becoming An Excel Power User
Start here to fine-tune your marketing analytics skills using Microsoft Excel and similar functions in Google Spreadsheets to build custom reports and executive marketing dashboards. Plus, find tips to integrate your data from Google Analytics, Google Webmaster Tools, related APIs and other search…
Please visit Search Engine Land for the full article.
Google Settles Shareholder Suit, Will Set Aside $250M To Disrupt Rogue Online Drug Ads
Google will create a $250 million internal program to battle rogue online pharmacies as part of a deal to end a shareholder lawsuit, Reuters reported today. The litigation was sparked by Google’s $500 million settlement in 2011 with the U.S. Justice Department, which alleged that the search…
Please visit Search Engine Land for the full article.
8 Months at SEER
When I first started working at SEER, a friend sent me this meme: To which I responded, “Har har har”, and nothing more because I actually had no idea the extent of exaggeration/accuracy this stupid internet meme might represent. My story is similar to many young professionals. About a year ago, I was a fresh […]
SearchCap: Mobile Search Ad Spend, Mobile PPC & Fun Search Pictures
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Mobile Search Spend Share In UK And Australia Outpaces US Mobile spend and click share in three of the most mature paid search markets – the U.S., UK and…
Please visit Search Engine Land for the full article.
You Autocomplete Me: Should Google Monitor Suggestions?
A Hong Kong court found billionaire Albert Yeung has a right to go ahead with a defamation case against Google after a judge said the search engine has the ability to censor material.
Mobile Search Spend Share In UK And Australia Outpaces US
Mobile spend and click share in three of the most mature paid search markets – the U.S., UK and Australia – increased significantly over the past year. The share of paid search spend allocated to mobile paid search spend in the UK and Australia continued to outpace that of the U.S. The new data,…
Please visit Search Engine Land for the full article.
HTTPS Sites Secure Ranking Boosts in Google
Google announced HTTPS would be used as a signal in its search ranking algorithm. Starting it as a “lightweight” signal, affecting fewer than 1 percent of global queries to give sites “time to switch,” Google said the signal may strengthen over time.
Why You Can’t Hide From Mobile PPC
“Mobile is coming.” This Game of Thrones-esque quote has been thrown around a lot this past year, serving as an ominous warning of our mobile-dominated future. However, I’d argue that it’s time to stop talking about mobile in the future tense and bring it to the present: for…
Please visit Search Engine Land for the full article.
August 2014 Google Webmaster Report
The month of July was absolutely insane in terms of Google webmaster topics, just a lot covered, while the specific announcements, although some big…
Video Recap of Weekly Search Buzz :: August 8, 2014
This week in search, Google launched a new ranking algorithm/signal, to give a small boost to sites using HTTPS…
Search In Pics: GooglePlex Fire, Driving A Self Driving Car & Google Trophy
In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have, and more. The Only Way To Drive A Google Self Driving Car: Source: Google+ GooglePlex…
Please visit Search Engine Land for the full article.
How to Align Google Webmaster Tools US and Web Report with Google Analytics
It’s possible to align Google Webmaster Tools search query data with Google Analytics and that can help users identify the intent of customers coming from organic search.
SEO Says: I Switched To HTTPS & My Google Rankings Dropped
24 hours ago, Google announced that HTTPS was a ranking signal and SEOS and webmasters, including