Forecast says SEO-related spending will be worth $80 billion by 2020

Report from Borrell Associates argues “marketing services” spending in US is much larger than advertising.

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Helping webmasters re-secure their sites

(Cross-posted from the Google Security Blog.)
Every week, over 10 million users encounter harmful websites that deliver malware and scams. Many of these sites are compromised personal blogs or small business pages that have fallen victim due to a weak password or outdated software. Safe Browsing and Google Search protect visitors from dangerous content by displaying browser warnings and labeling search results with ‘this site may harm your computer’. While this helps keep users safe in the moment, the compromised site remains a problem that needs to be fixed.

Unfortunately, many webmasters for compromised sites are unaware anything is amiss. Worse yet, even when they learn of an incident, they may lack the security expertise to take action and address the root cause of compromise. Quoting one webmaster from a survey we conducted, “our daily and weekly backups were both infected” and even after seeking the help of a specialist, after “lots of wasted hours/days” the webmaster abandoned all attempts to restore the site and instead refocused his efforts on “rebuilding the site from scratch”.

In order to find the best way to help webmasters clean-up from compromise, we recently teamed up with the University of California, Berkeley to explore how to quickly contact webmasters and expedite recovery while minimizing the distress involved. We’ve summarized our key lessons below. The full study, which you can read here, was recently presented at the International World Wide Web Conference.

When Google works directly with webmasters during critical moments like security breaches, we can help 75% of webmasters re-secure their content. The whole process takes a median of 3 days. This is a better experience for webmasters and their audience.
How many sites get compromised?

Number of freshly compromised sites Google detects every week.

Over the last year Google detected nearly 800,000 compromised websites—roughly 16,500 new sites every week from around the globe. Visitors to these sites are exposed to low-quality scam content and malware via drive-by downloads. While browser and search warnings help protect visitors from harm, these warnings can at times feel punitive to webmasters who learn only after-the-fact that their site was compromised. To balance the safety of our users with the experience of webmasters, we set out to find the best approach to help webmasters recover from security breaches and ultimately reconnect websites with their audience.
Finding the most effective ways to aid webmaster

  1. Getting in touch with webmasters: One of the hardest steps on the road to recovery is first getting in contact with webmasters. We tried three notification channels: email, browser warnings, and search warnings. For webmasters who proactively registered their site with Search Console, we found that email communication led to 75% of webmasters re-securing their pages. When we didn’t know a webmaster’s email address, browser warnings and search warnings helped 54% and 43% of sites clean up respectively.
  2. Providing tips on cleaning up harmful content: Attackers rely on hidden files, easy-to-miss redirects, and remote inclusions to serve scams and malware. This makes clean-up increasingly tricky. When we emailed webmasters, we included tips and samples of exactly which pages contained harmful content. This, combined with expedited notification, helped webmasters clean up 62% faster compared to no tips—usually within 3 days.
  3. Making sure sites stay clean: Once a site is no longer serving harmful content, it’s important to make sure attackers don’t reassert control. We monitored recently cleaned websites and found 12% were compromised again in 30 days. This illustrates the challenge involved in identifying the root cause of a breach versus dealing with the side-effects.
Making security issues less painful for webmasters—and everyone
We hope that webmasters never have to deal with a security incident. If you are a webmaster, there are some quick steps you can take to reduce your risk. We’ve made it easier to receive security notifications through Google Analytics as well as through Search Console. Make sure to register for both services. Also, we have laid out helpful tips for updating your site’s software and adding additional authentication that will make your site safer.
If you’re a hosting provider or building a service that needs to notify victims of compromise, understand that the entire process is distressing for users. Establish a reliable communication channel before a security incident occurs, make sure to provide victims with clear recovery steps, and promptly reply to inquiries so the process feels helpful, not punitive.
As we work to make the web a safer place, we think it’s critical to empower webmasters and users to make good security decisions. It’s easy for the security community to be pessimistic about incident response being ‘too complex’ for victims, but as our findings demonstrate, even just starting a dialogue can significantly expedite recovery.

Posted by Kurt Thomas and Yuan Niu, Spam & Abuse Research

How to check if you’ve screwed up your AdWords account

Former Googler Daniel Gilbert shares an AdWords Script which will scan your account to identify some of the most common AdWords mistakes.

The post How to check if you’ve screwed up your AdWords account appeared first on Search Engine Land.

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The 9 Most Common Local SEO Myths, Dispelled

Posted by JoyHawkins

[Estimated read time: 7 minutes]

I regularly hear things in the Local SEO world that many people believe, but which are completely false. I wanted to put some of these myths to rest by listing out the top 9 Local SEO myths that I run into most frequently.

1. Deleting your listing in Google My Business actually removes the listing from Google.

Business owners will often question how they can get rid of duplicate listings on Google. One of the more common things people try is claiming the duplicate and then deleting it from the Google My Business Dashboard. When you go to delete a listing, you receive a scary message asking if you’re sure you want to do this:
The truth is, removing a listing from Google My Business (GMB) just makes the listing unverified. It still exists on Google Maps and will often still rank, provided you didn’t clear out all the categories/details before you deleted it. The only time you’d really want to delete a listing via GMB is if you no longer want to manage the listing.

Google confirms this in their help center article:

When you delete a local page, the corresponding listing will be unverified and you will no longer be able to manage it. Google may still retain business information from the page and may continue to show information about the business on Maps, Search, and other Google properties, including marking the business as permanently closed, moved, or open, depending on the information that’s known about the business.

2. Failure to claim your page means your business won’t rank anywhere.

I’m sure most of you have received those annoying phone calls that say: “Your business is not currently verified and will vanish on Google unless you claim it now!”

First of all, consider the authority of the people who are calling you. I can say with certainty they are not experts in this industry, or they wouldn’t resort to robo-calling to make sales.

The Moz Local Search Ranking Factors does list verifying your listing as #13 for making an impact on ranking in the 3-pack, but this is often because business owners add more data to the listing when they verify it. If they left the listing exactly how it was before verifying, the verification “status” would not likely impact the ranking much at all. We often see unverified pages outranking verified ones in really competitive markets.

3. “Professional/Practitioner” listings on Google are considered duplicates and can be removed.

Google often creates listings for the actual public-facing professionals in an office (lawyers, doctors, dentists, realtors, etc), and the owner of the practice usually wants them to disappear. Google will get rid of the listing for the professional in two different cases:

a) The professional is not public-facing. Support staff, like hygienists or paralegals for example, don’t qualify for a listing and Google will remove them if they exist.

b) The business only has one public-facing individual. For example, if you have a law firm with only one lawyer, Google considers this to be a “Solo Practitioner” and will merge the listing for the professional with the listing for the office. Their guidelines state to “create a single page, named using the following format: [brand/company]: [practitioner name].”

In the case that the professional has left your office, you can have the listing marked as moved if the professional has retired or is no longer working in the industry. This will cause it to vanish from the search results, but it will still exist in Google’s back-end. If the professional has moved to a different company, you should have them claim the listing and update the address/phone number to list their new contact information.

4. Posting on G+ helps improve your ranking.

Phil Rozek explains this best: “It’s nearly impossible for people to see your Google+ posts unless they search for your business by name. Google doesn’t include a link to your ‘Plus’ page in the local pack. Google doesn’t even call it a ‘Plus’ page anymore. Do you still believe being active on Google+ is a local ranking factor?”

No, posting on G+ will not cause your ranking to skyrocket, despite what the Google My Business phone support team told you.

5. “Maps SEO” is something that can be effectively worked on separately from “Organic SEO.”

I often get small business owners calling me saying something along the lines of this: “Hey, Joy. I have an SEO company and they’re doing an awesome job with my site organically, but I don’t show up anywhere in the local pack. Can I hire you to do Google Maps optimization and have them do Organic SEO?”

My answer is, generally, no. “Maps Optimization” is not a thing that can be separated from organic. At Local U in Williamsburg, Mike Ramsey shared that 75% of ranking local listings also rank organically on the first page. The two are directly connected — a change that you make to your site can have a huge influence on where you rank locally.

If you’re a local business, it’s in your better interests to have an SEO company that understands Google Maps and how the 3-pack works. At the company I work for, we’ve always made it a goal to get the business ranked both organically and locally, since it’s almost impossible to get in the 3-pack without a strong organic ranking and a website with strong local signals.

6. Google employees are the highest authority on which ranking signals you should pay attention to.

Google employees are great; I love reading what they come out with and the insight they provide. However, as David Mihm pointed out at Local U, those employees have absolutely no incentive to divulge any top-secret tips for getting your website to rank well. Here are some recent examples of advice given from Google employees that should be ignored:

  1. Duplicate listings will fix themselves over time.
  2. Posting on Google+ will help your ranking (advice given from phone support reps).
  3. If you want to rank well in the 3-pack, just alter your business description.

Instead of trusting this advice, I always suggest that people make sure what they’re doing matches up with what the pros are saying in big surveys and case studies.

7. Setting a huge service area means you’ll rank in all kinds of additional towns.

Google allows service-area businesses to set a radius around their business address to demonstrate how far they’re willing to travel to the customer. People often set this radius really large because they believe it will help them rank in more towns. It doesn’t. You will still most likely only rank in the town you’re using for your business address.

8. When your business relocates, you want to mark the listing for the old location as closed.

The Google My Business & Google MapMaker rules don’t agree on this one. Anyone on the Google MapMaker side would tell a business to mark a listing as “closed” when they move. This will cause a business listing to have a big, ugly, red “permanently closed” label when anyone searches your business name.

If your listing is verified through Google My Business, all you need to do is edit the address inside your dashboard when you move. If there’s an unverified duplicate listing that exists at your old address, you want to make sure you get it marked as “Moved.”

9. Google displays whatever is listed in your GMB dashboard.

Google gives business owners the ability to edit information on their listing by verifying it via Google My Business. However, whatever data the owner inputs is just one of many sources that Google will get information from. Google updates verified listings all the time by scraping data from the business website, inputs from edits made on Google Maps/MapMaker, and third-party data sources. A recent case I’ve seen is one where Google repeatedly updated an owner-verified listing with incorrect business hours due to not being able to properly read the business hours listed on their website.

Were you surprised by any of those Local SEO myths? Are there others that you come across regularly? I’d love to hear about it, so please leave a comment!

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Satisfaction a Future Ranking Signal in Google Search Results?

Do you search through Google on your phone? How do you know whether or not Google is watching you as you do and keeps on eye on whether or not you like the results you receive during your searches? Could Satisfaction with search results be a ranking signal that Google may use now, or in … Continue reading Satisfaction a Future Ranking Signal in Google Search Results?

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