Google Tests Product Images Within Organic Listings
It seems Google is testing showing product images in the organic, free search result listings, for certain e-commerce sites. This was first spotted in a Moz thread for a site that sells ski equipment named evo.com. Here is a picture of the organic list…
Long-Term SEO: Sustainable Tactics, Strategies & Solutions
Last month, I attended the Long-Term SEO: How To Win For Years, Not Days session at SMX West. I have worked in the search industry since 1995. I have seen search engine optimization (SEO) trends and tactics come and go… and I’ve also seen fundamental, universal concepts get stronger and…
Please visit Search Engine Land for the full article.
How to Edit Post Copy on Instagram
Have you made a spelling mistake or grammatical error on an Instagram post? Frustrating, right? Here’s an easy way to edit post copy on Instagram without losing engagement. The following how to explains the process on an iPhone.
A 5-Step Action Plan for Influencer Marketing & 9 Expert Tips to Get You Started
You must find ways to forge relationships with important individuals over time, by building trust and creating opportunities for engagement to happen organically and authentically. Here are nine best practices influencer marketing experts use.
Now Accepting #MozCon 2014 Speaker Submissions. Ready, Set, Pitch!
<p>Posted by <a href=\"http://moz.com/community/users/98309\">EricaMcGillivray</a></p><p>
Are you ready for
<a href="http://mz.cm/19lSWSQ">MozCon 2014, July 14-16th, in Seattle</a>? We’ve been up to our elbows in planning since December and about knee-high since the last MozCon. Before we go any further, you have bought your MozCon 2014 ticket, right? These tickets will sell out…</p><p align="center">
<a href="http://mz.cm/19lSWSQ"><img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/530522f01c4197.99252063.jpg" alt="Buy your MozCon ticket today" style="float: none; margin: 0px;"></a></p><p>
In 2012, we started the
<strong>community speaker program,</strong> where we take speaking submissions from community members (that’s you!) and select the four best pitches to go up on the MozCon stage. These sessions are extremely popular with the audience, and in our feedback, you ask us to bring back the program every year.</p><p>
Last year, speaker submissions were open for a week and a half, and over 130 of you sent in pitches! You did such a great job that the MozCon selection committee had a crazy hard time selecting four amazing people to present their ideas in front of the whole audience. I wrote a bit last year about
<a href="http://moz.com/blog/announcing-the-mozcon-2013-community-speakers">what makes a great MozCon community speaker pitch</a>. One important point: Do keep in mind that these talks are only 15 minutes long. Make your pitch reasonable for that time limit, as you’ll only be able to pack so much breadth and depth of information into that time frame. And, I expect even more greatness from you this year. :)</p><p style="text-align: center;">
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/5331fa8c8251a1.99220530.jpg" alt="A Litsa on the MozCon 2013 stage" style="float: none; margin: 0px;"><br>
<em>2013 Community Speaker A. Litsa talks about increasing conversions in email marketing.</em></p><h2>
The details about the community speaker submission process:</h2><ul>
<li><strong>Your pitch must be submitted by Friday, April 11 at 5:00 p.m. PDT.</strong></li> <li>Please submit only one pitch. We’re looking for the best of the best.</li> <li>Presentations will be 15 minutes long with an added ~5 minutes for questions. Please frame your topic with that in mind.</li> <li>Topics can range the online marketing spectrum, so submit something you’re passionate and knowledgeable about.</li> <li>No matter whether you’ve never spoken before or have spoken hundreds of times, we want to hear from you.</li> <li>Where these presentations fall on the MozCon schedule is TBD. So please plan to attend all of MozCon, July 14-16.</li> <li>Widescreen-format slide decks are due Tuesday, July 1, before MozCon.</li> <li>If you are selected as a community speaker and you already have a MozCon ticket, we will refund your money or transfer it to someone else; and if you don’t have one, we’ll comp you one! (You will still have to book your own hotel, flight, and other transportation.)</li> <li>You will be invited to attend our speakers’ dinner on Sunday, July 13. And pre-dinner, there will be time to walk on our stage.</li> <li>You must be at MozCon in person. Sorry, no Skype, Google Hangouts, or other video conferencing.</li> <li>Our community speaker selections are final. Everyone who tossed their hat in the ring will be notified via email whether or not they were selected.</li> <li>At this point, we’re still finalizing the 2014 agenda, so you won’t know exactly what the other speakers are talking about. However, I do encourage you to look at the lineup and see what’s missing or already covered. Pretend you’re me or another committee member, and find the holes.</li></ul><p>
Thank you to everyone who has already submitted their community speaker ideas for MozCon 2014. We’ll be in touch very soon!</p><iframe src="https://docs.google.com/forms/d/1kedZOL0GmyRHO5BGdfNoML38IiEPTvkCT5XnLDhuKp0/viewform?embedded=true" width="738" height="901" frameborder="0" marginheight="0" marginwidth="0">
Loading…
</iframe><p>
I can’t wait to see all the awesome submissions for potential community speakers. And, a big thank you to our past MozCon community speakers, who’ve made this such a success:
<a href="http://www.whitespark.ca/">Darren Shaw</a>, <a href="http://yoyoseo.com/">Dana Lookadoo</a>, <a href="http://www.agenciamestre.com/">Fabio Ricotta</a>, <a href="http://www.mybinding.com/">Jeff McRitchie</a>, <a href="http://www.rmoov.com/">Sha Menz</a>, <a href="http://www.swellpath.com/">Mike Arnesen</a>, <a href="http://www.bazaarvoice.com/">A. Litsa</a>, and <a href="http://frac.tl/">Kelsey Libert</a>.</p><p style="text-align: center;">
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/533b3f06a62bb2.00135367.jpg" alt="Dive right in and submit your pitch today" style="float: none; margin: 0px;"><br>
<em>Dive in and submit your pitch today! You can do it. Photo credit: </em><a href="http://www.hallaminternet.com/2013/moz-skydiving/"><em>Hallam Internet Limited</em></a><em>.</em></p><p>
If you haven’t snagged your MozCon ticket yet,
<a href="http://mz.cm/19lSWSQ">do it now!</a> It’s going to be an incredible summer in Seattle.</p><br /><p><a href="http://moz.com/moztop10">Sign up for The Moz Top 10</a>, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!</p>
Now Accepting #MozCon 2014 Speaker Submissions. Ready, Set, Pitch!
Posted by EricaMcGillivray
Are you ready for
MozCon 2014, July 14-16th, in Seattle? We’ve been up to our elbows in planning since December and about knee-high since the last MozCon. Before we go any further, you have bought your MozCon 2014 tick…
5 Reasons Relationship Building is Imperative in Marketing
Relationships are important to any successful campaign or project, no matter how small the promotional budget. Discover 5 reasons why relationship building is imperative to marketing.
Post from Jo Turnbull on State of Digital
5 Reasons Relationship Building is Imperative in Marketing
Local Landing Pages: A Guide To Great Implementation In Every Situation
<p>Posted by <a href=\"http://moz.com/community/users/13017\">MiriamEllis</a></p><p>
Do you keep seeing terms like "city landing pages" and "service area pages" mentioned on Local SEO blogs and find yourself wondering if this form of marketing is a good match for your business? The <a href="http://moz.com/community/q/i-ve-seen-and-heard-alot-about-city-specific-landing-pages-for-businesses-with-multiple-locations-but-what-about-city-specific-landing-pages-for-cities-nearby-that-you-aren-t-actually-located-in-is-it-ok-to-create-landing-pages-for-nearby-cities" target="_blank">topic of local landing</a> pages has been super-active in the Moz Q&A Forum recently, and I’ve written this post to honor all of these <a href="http://moz.com/community/q/nap-question-about-wider-service-area" target="_blank">great questions</a> we’re getting. This guide defines different types of local landing pages and identifies four distinct business models united by the need to earn visibility for local-focused Internet searches. By reading this guide, you will not only become fluent in the subject of local landing pages, but will also be ready to implement the right types of pages for your unique business.</p><p>
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/53352bd2cc5af1.28084350.jpg"></p><h2>Single-location service area business</h2><p>
This is the plumber working out of his house and traveling to clients in a 30 mile radius, the caretaker who sets out from her office each day to provide in-home services to elders, and the tow truck operator going out from a truck yard to rescue stranded drivers. If you travel from your home or office to serve customers, rather than them coming to you for services, your business is the definition of a single-location service area business (an SAB). You have a dedicated street address and a local phone number, but you don’t expect your customers to come to you.</p><p>
To my recollection, this is the precise business model around which the term "city landing page" first came into common usage in the Local SEO industry, and this form of marketing has evolved, in part, in an effort to counteract some of Google’s bias toward physical location. When Google created their local product, it was definitely more geared toward brick-and-mortar businesses than SABs, and it remains so to this day.</p><p>
Most SABs will be unable to obtain rankings in Google’s local pack of results for any city other than the one in which they are physically located, and this leaves business owners wondering how they can accurately represent the fact that they serve in a variety of locations. <strong>The answer is to pursue organic rankings, rather than local ones, for these other service cities.</strong> Developing landing pages on the company website is one of the key techniques for achieving this desired visibility.</p><p>
<strong>How it works:</strong></p><ol>
<li>Identify the key cities in which you serve, beyond your city of location.</li>
<li>Create a unique page of content on your website for each of these cities.</li>
<li>Link to these pages from a top level menu, perhaps under a heading such as "Cities We Serve."</li>
<li>If possible, earn social mentions and links for these pages.</li></ol><h3><strong>FAQ:</strong></h3><p>
<em><strong>Q: I serve a huge number of cities. Do I really have to create a page for each one?</strong></em></p><p>
<strong>A:</strong> Without a unique page for each city, you’re unlikely to rank organically for relevant queries. That being said, it’s not typically reasonable to create 50 city landing pages all at once. Instead, start by identifying your very most important cities (maybe 5 or 10 of them). Develop well-planned, high-quality pages for each of them. You can then continue to build out new pages over time, or, consider the idea of developing an on-site blog to begin publishing ongoing content about your less-important service cities as well as your important ones.</p><p>
<em><strong>Q: I’ve put the same content with the city name swapped out on 20 different pages. Is this okay?</strong></em></p><p>
<strong>A: </strong>No! You’re putting your website at risk for a duplicate content penalty. The absolute rule of developing local landing pages is that the content is unique on each one. If you can’t find something unique to write about, don’t create the page.</p><p>
<em><strong>Q: I serve my whole state. Could I just optimize for that?</strong></em></p><p>
<strong>A:</strong> You could take that approach, if keyword research indicates that people search for what you offer by state. Typically, though, users either search for a service + a city, and even if they don’t, Google will localize searchers’ results based on the location of their device. Hence, if you want to show up for "fence builders in Denver," you’ve got to have a page on your site that speaks to this need. If your website is simply optimized for "Colorado," it isn’t locally optimized and you can’t expect Google to consider you as a relevant answer for queries containing or stemming from cities like Denver, Boulder, or Colorado Springs.</p><p>
<em><strong>Q: Can I build a Google+ Local page for each of my service cities and earn rankings this way?</strong></em></p><p>
<strong>A:</strong> Only if you have real, physical offices there. You are only eligible to build one Google+ Local page per physical location (with the exception of multi-partner practices and large campuses like hospitals). It’s forbidden to build them for any city where you aren’t physically located.</p><p>
<em><strong>Q: Can I use virtual offices to create a presence in my service cities?</strong></em></p><p>
<strong>A:</strong> No. Google prohibits the use of P.O. Boxes and virtual offices. Unless you’ve got a physical, staffed location where someone is answering the telephone during stated business hours, you should not be using such addresses to appear like you’re physically located in your service cities. This is not only against Google’s rules, but it’s misleading to your customers. If you can get a real office and staff it, great. Otherwise, don’t do this.</p><p>
<em><strong>Q: What if I just put a list of my service cities on my homepage?</strong></em></p><p>
<strong>A:</strong> This one’s a bit complex. If you serve just a few locations, it’s perfectly fine to mention these in a natural manner on your homepage, but you shouldn’t count on this to be enough to earn rankings for your business unless you have no competition. It’s much better to build a page for each city. Something you should definitely avoid doing is putting a big block of text anywhere on your website listing cities or zip codes. Google’s webmaster guidelines cite this as a spammy practice.</p><p>
<em><strong>Q: How can I meet the challenge of creating unique content for each of my city landing pages?</strong></em></p><p>
<strong>A:</strong> This is where your creativity counts most! Consider the following options for brainstorming and creating unique, terrific content:</p><ul>
<li>Showcase completed projects in each city, using text and photos.</li>
<li>Publish customer testimonials from customers in each city, encoded in <a href="http://schema.org/Review" target="_blank">Schema review markup</a>.</li>
<li>Interview your service people who serve those cities, introducing them to your customers.</li>
<li>Create and publish city-related videos on each page and offer a transcript.</li>
<li>Offer city-specific specials in rotation from city to city.</li>
<li>Consider creating infographics specific to each city.</li>
<li>Share advice and news regarding laws, codes, weather, terrain or issues that are important to a specific community and relevant to your industry.</li>
<li>Provide unique do-it-yourself tips for things customers can do on their own.</li>
<li>Create opportunities for user-generated content through contests and promotions.</li>
<li>Share details of your involvement in specific cities, such as events you participate in or organizations you sponsor.</li>
<li>Think outside the box; come up with something not on this list that nobody else has thought of doing!</li></ul><h2></h2><p>
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/53352bebbf38f5.33209389.jpg"></p><h2>Single location brick-and-mortar business</h2><p>
This is the restaurant, dental office, or retail shop with just one physical location. In this case, the whole website is going to be optimized for the city in which the business exists and local landing pages are typically not going to be a good fit.</p><p>
That being said, there is a common question surrounding this business model that needs to be addressed; one that often arises when a business is located in a small town near larger cities.</p><h3><strong>FAQ:</strong></h3><p>
<em><strong>Q: My clients come to me from surrounding cities. I want to rank for these other/bigger locales. Could I publish landing pages for each of these places from which clients come to me?</strong></em></p><p>
<strong>A:</strong> It’s understandable that if your business is located just outside of Dallas, Boston, or San Francisco and people come to you from these cities for services, you might want to achieve high rankings there. To my mind, this comes down to a question of relevance and usefulness. Would it be relevant or useful to create pages on your website stating, "Customer Joe comes to us from Dallas?" Probably not. Knowing a detail like this doesn’t really help anybody, and if this is your only connection to a neighboring community, you probably shouldn’t attempt to create local landing pages.</p><p>
However, if your business has more of a link than this to surrounding towns or cities, you might have something of value to write about. A legitimate connection might include, but not be limited to, the following hypothetical scenarios:</p><ul>
<li>A physician with privileges at a major city hospital</li>
<li>A therapist who speaks at major city conferences</li>
<li>An attorney who serves at courts in other cities</li>
<li>A sporting goods store that sponsors sports teams in other cities</li>
<li>An organization that hosts events in other cities</li></ul><p>
You should be able to determine if your business has this type of link to a neighboring community that could generate interesting content. Will writing about these things be enough to make you #1 organically for cities in which you’re not physically located? Likely not, but the effort could earn you some visibility. Whether the investment of time and money will be worthwhile depends on the findings of your industry research. If you can identify gaps you can fill in the SERPs or know you’ve got sluggish competitors, a good effort here could yield exciting results.</p><h2></h2><p>
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/53352bfdd86498.66402710.jpg"></p><h2>Multi-location brick-and-mortar or service area business</h2><p>
In this scenario, you have more than one office, either from which your staff travels to offer services or to which your customers come to do business. In both cases you will be creating local landing pages for each physical address. Provided that each location has a unique phone number and is staffed during stated open hours, you are allowed to create a Google+ Local page for each office, too.</p><h3><strong>FAQ:</strong></h3><p>
<em><strong>Q: How should I optimize my website if I’ve got multiple locations?</strong></em></p><p>
<strong>A: </strong>There are nuances to this situation which I’ll do my best to address here. Your scenario might consist of being a local restaurant chain with five branches in a state or a multi-state franchise with 100 or more locations. If you’ve got a main headquarters and a just a handful of additional locations, you might consider optimizing the homepage and about page for the headquarters and putting the complete NAP of all locations in the footer and on the contact page of the site, in addition to building a local landing page for each office, optimized with its unique NAP in the opening copy.</p><p>
If you have a handful of locations, but they are all of equal value, I would suggest optimizing the homepage, about page, and service description pages for the brand rather than the physical location, and then putting the complete NAP of all locations in the footer and on the contact page, as well as the unique NAP on each respective local landing page.</p><p>
If you have a large number of locations (let’s say 10 or more), I would suggest optimizing the homepage, about page, and service description pages for the brand, rather than locations. I would not put more than 10 NAPs in the footer. I’d leave that for the contact page and for the individual local landing pages. If it’s reasonable, put navigational links to these local landing pages in a menu. If not, make them accessible via a clickable map, ZIP code search or similar feature. Include them all in an on-site sitemap.</p><p>
Remember that the content must be unique on all of these pages to avoid duplicate content penalties.</p><p>
<em><strong>Q: I’m having trouble brainstorming ideas for making these local landing pages unique. What can I write about?</strong></em></p><p>
<strong>A:</strong> Consider the following ideas for inspiration:</p><ul>
<li>Showcase your work in each city, writing up great project descriptions.</li>
<li>If different services, products or classes are available at different locations, describe these.</li>
<li>Create city-specific coupons and contests.</li>
<li>Develop infographics and videos, accompanied by text descriptions of their content.</li>
<li>Offer advice that is specifically relevant to a given community.</li>
<li>Offer excellent driving directions.</li>
<li>Introduce the staff at specific locations; interview them if possible.</li>
<li>Add Schema-encoded customer testimonials for each city.</li></ul><p>
<em><strong>Q: I run an SAB with several physical offices that each serve their own radius. What kinds of landing pages should I be building?</strong></em></p><p>
<strong>A:</strong> You’ll build a unique landing page for each office, optimized with its unique NAP. You’ll be linking from the Google+ Local page for each office to its respective page on the website. Additionally, you can then set about building up a set of city landing pages (with no NAP) for each of the cities in the service radius of each office. If this ends up looking like way too many pages, consider blogging to begin covering these service cities over time with descriptions of your completed products.</p><h2></h2><p>
<img src="http://d1avok0lzls2w.cloudfront.net/uploads/blog/53352c111dba73.01631592.jpg"></p><h2>National company desiring a local presence</h2><p>
For national businesses, the increasing presence of local results for important keyword searches has often seemed like encroachment rather than a blessing. You may find that much of the search engine result real estate is now being taken up by local companies. In such a situation, it’s natural to wonder if building out some type of local landing page would help you to gain back visibility that may have been lost. As I see it, these are the two options in this scenario:</p><p>
<strong>1.</strong> If you have staffed, physical locations in some cities and make in-person contact with your customers, then you are eligible to create a local landing page and attached Google+ Local page for each physical office. You can take advantage of the techniques described above in this article. For cities you serve but where you’re not physically located, you should determine whether it is reasonable to create unique content for each city, or if your customers’ needs will be better served by something like an interactive map.</p><p>
<strong>2.</strong> If you have no physical offices or in-person contact with customers, your business does not qualify for Google+ Local pages, and the development of on-site local landing pages may just not make sense. For example, if you’re a virtual services provider supporting all of the US, creating a page for every single city in the country probably isn’t a reasonable approach to marketing. After all, if what you offer is the same for everybody, nationwide, what can you find to write about that would be different from page to page across thousands of pages?</p><p>
In such a scenario, it’s likely better to offer excellent content about your services accompanied by a map of your service cities, rather than attempting to rank for every, individual city with the landing page technique. Likely, you will need to rely on PPC to geo-target your advertising and turn to social media to create a presence in important communities.</p><p>
For national businesses, building a strong brand is critical. Google tends to ‘get’ brands and if someone is searching for "Whole Foods Market" or "McDonalds," Google is typically going to surface reasonably appropriate results for the searcher, even if the company isn’t getting their optimization perfect. Fair or not, this is how I see local search working these days, and the smaller your company is, the harder you’ll have to work to combine excellent Local SEO practices with efforts to get your brand name established in your target communities.</p><h2><strong>In conclusion</strong></h2><p>
"Does it make sense?" is the question I’d suggest as a determining factor for the types of local landing pages you build. If you can build unique, helpful pages, then the effort will likely be worth it. If you’re having to stretch to find a rationale for the development of these types of pages, chances are, they’re not a good fit.</p><p>
Do you have inspiring suggestions for the types of content business owners can create to make their local landing pages especially neat or helpful? If so, please share your ideas with the community!</p><br /><p><a href="http://moz.com/moztop10">Sign up for The Moz Top 10</a>, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!</p>
Local Landing Pages: A Guide To Great Implementation In Every Situation
Posted by MiriamEllis
Do you keep seeing terms like “city landing pages” and “service area pages” mentioned on Local SEO blogs and find yourself wondering if this form of marketing is a good match for your business? The topic of local landing pages has been super-active in the Moz Q&A Forum recently, and I’ve written this post to honor all of these great questions we’re getting. This guide defines different types of local landing pages and identifies four distinct business models united by the need to earn visibility for local-focused Internet searches. By reading this guide, you will not only become fluent in the subject of local landing pages, but will also be ready to implement the right types of pages for your unique business.

Single-location service area business
This is the plumber working out of his house and traveling to clients in a 30 mile radius, the caretaker who sets out from her office each day to provide in-home services to elders, and the tow truck operator going out from a truck yard to rescue stranded drivers. If you travel from your home or office to serve customers, rather than them coming to you for services, your business is the definition of a single-location service area business (an SAB). You have a dedicated street address and a local phone number, but you don’t expect your customers to come to you.
To my recollection, this is the precise business model around which the term “city landing page” first came into common usage in the Local SEO industry, and this form of marketing has evolved, in part, in an effort to counteract some of Google’s bias toward physical location. When Google created their local product, it was definitely more geared toward brick-and-mortar businesses than SABs, and it remains so to this day.
Most SABs will be unable to obtain rankings in Google’s local pack of results for any city other than the one in which they are physically located, and this leaves business owners wondering how they can accurately represent the fact that they serve in a variety of locations. The answer is to pursue organic rankings, rather than local ones, for these other service cities. Developing landing pages on the company website is one of the key techniques for achieving this desired visibility.
How it works:
- Identify the key cities in which you serve, beyond your city of location.
- Create a unique page of content on your website for each of these cities.
- Link to these pages from a top level menu, perhaps under a heading such as “Cities We Serve.”
- If possible, earn social mentions and links for these pages.
FAQ:
Q: I serve a huge number of cities. Do I really have to create a page for each one?
A: Without a unique page for each city, you’re unlikely to rank organically for relevant queries. That being said, it’s not typically reasonable to create 50 city landing pages all at once. Instead, start by identifying your very most important cities (maybe 5 or 10 of them). Develop well-planned, high-quality pages for each of them. You can then continue to build out new pages over time, or, consider the idea of developing an on-site blog to begin publishing ongoing content about your less-important service cities as well as your important ones.
Q: I’ve put the same content with the city name swapped out on 20 different pages. Is this okay?
A: No! You’re putting your website at risk for a duplicate content penalty. The absolute rule of developing local landing pages is that the content is unique on each one. If you can’t find something unique to write about, don’t create the page.
Q: I serve my whole state. Could I just optimize for that?
A: You could take that approach, if keyword research indicates that people search for what you offer by state. Typically, though, users either search for a service + a city, and even if they don’t, Google will localize searchers’ results based on the location of their device. Hence, if you want to show up for “fence builders in Denver,” you’ve got to have a page on your site that speaks to this need. If your website is simply optimized for “Colorado,” it isn’t locally optimized and you can’t expect Google to consider you as a relevant answer for queries containing or stemming from cities like Denver, Boulder, or Colorado Springs.
Q: Can I build a Google+ Local page for each of my service cities and earn rankings this way?
A: Only if you have real, physical offices there. You are only eligible to build one Google+ Local page per physical location (with the exception of multi-partner practices and large campuses like hospitals). It’s forbidden to build them for any city where you aren’t physically located.
Q: Can I use virtual offices to create a presence in my service cities?
A: No. Google prohibits the use of P.O. Boxes and virtual offices. Unless you’ve got a physical, staffed location where someone is answering the telephone during stated business hours, you should not be using such addresses to appear like you’re physically located in your service cities. This is not only against Google’s rules, but it’s misleading to your customers. If you can get a real office and staff it, great. Otherwise, don’t do this.
Q: What if I just put a list of my service cities on my homepage?
A: This one’s a bit complex. If you serve just a few locations, it’s perfectly fine to mention these in a natural manner on your homepage, but you shouldn’t count on this to be enough to earn rankings for your business unless you have no competition. It’s much better to build a page for each city. Something you should definitely avoid doing is putting a big block of text anywhere on your website listing cities or zip codes. Google’s webmaster guidelines cite this as a spammy practice.
Q: How can I meet the challenge of creating unique content for each of my city landing pages?
A: This is where your creativity counts most! Consider the following options for brainstorming and creating unique, terrific content:
- Showcase completed projects in each city, using text and photos.
- Publish customer testimonials from customers in each city, encoded in Schema review markup.
- Interview your service people who serve those cities, introducing them to your customers.
- Create and publish city-related videos on each page and offer a transcript.
- Offer city-specific specials in rotation from city to city.
- Consider creating infographics specific to each city.
- Share advice and news regarding laws, codes, weather, terrain or issues that are important to a specific community and relevant to your industry.
- Provide unique do-it-yourself tips for things customers can do on their own.
- Create opportunities for user-generated content through contests and promotions.
- Share details of your involvement in specific cities, such as events you participate in or organizations you sponsor.
- Think outside the box; come up with something not on this list that nobody else has thought of doing!

Single location brick-and-mortar business
This is the restaurant, dental office, or retail shop with just one physical location. In this case, the whole website is going to be optimized for the city in which the business exists and local landing pages are typically not going to be a good fit.
That being said, there is a common question surrounding this business model that needs to be addressed; one that often arises when a business is located in a small town near larger cities.
FAQ:
Q: My clients come to me from surrounding cities. I want to rank for these other/bigger locales. Could I publish landing pages for each of these places from which clients come to me?
A: It’s understandable that if your business is located just outside of Dallas, Boston, or San Francisco and people come to you from these cities for services, you might want to achieve high rankings there. To my mind, this comes down to a question of relevance and usefulness. Would it be relevant or useful to create pages on your website stating, “Customer Joe comes to us from Dallas?” Probably not. Knowing a detail like this doesn’t really help anybody, and if this is your only connection to a neighboring community, you probably shouldn’t attempt to create local landing pages.
However, if your business has more of a link than this to surrounding towns or cities, you might have something of value to write about. A legitimate connection might include, but not be limited to, the following hypothetical scenarios:
- A physician with privileges at a major city hospital
- A therapist who speaks at major city conferences
- An attorney who serves at courts in other cities
- A sporting goods store that sponsors sports teams in other cities
- An organization that hosts events in other cities
You should be able to determine if your business has this type of link to a neighboring community that could generate interesting content. Will writing about these things be enough to make you #1 organically for cities in which you’re not physically located? Likely not, but the effort could earn you some visibility. Whether the investment of time and money will be worthwhile depends on the findings of your industry research. If you can identify gaps you can fill in the SERPs or know you’ve got sluggish competitors, a good effort here could yield exciting results.

Multi-location brick-and-mortar or service area business
In this scenario, you have more than one office, either from which your staff travels to offer services or to which your customers come to do business. In both cases you will be creating local landing pages for each physical address. Provided that each location has a unique phone number and is staffed during stated open hours, you are allowed to create a Google+ Local page for each office, too.
FAQ:
Q: How should I optimize my website if I’ve got multiple locations?
A: There are nuances to this situation which I’ll do my best to address here. Your scenario might consist of being a local restaurant chain with five branches in a state or a multi-state franchise with 100 or more locations. If you’ve got a main headquarters and a just a handful of additional locations, you might consider optimizing the homepage and about page for the headquarters and putting the complete NAP of all locations in the footer and on the contact page of the site, in addition to building a local landing page for each office, optimized with its unique NAP in the opening copy.
If you have a handful of locations, but they are all of equal value, I would suggest optimizing the homepage, about page, and service description pages for the brand rather than the physical location, and then putting the complete NAP of all locations in the footer and on the contact page, as well as the unique NAP on each respective local landing page.
If you have a large number of locations (let’s say 10 or more), I would suggest optimizing the homepage, about page, and service description pages for the brand, rather than locations. I would not put more than 10 NAPs in the footer. I’d leave that for the contact page and for the individual local landing pages. If it’s reasonable, put navigational links to these local landing pages in a menu. If not, make them accessible via a clickable map, ZIP code search or similar feature. Include them all in an on-site sitemap.
Remember that the content must be unique on all of these pages to avoid duplicate content penalties.
Q: I’m having trouble brainstorming ideas for making these local landing pages unique. What can I write about?
A: Consider the following ideas for inspiration:
- Showcase your work in each city, writing up great project descriptions.
- If different services, products or classes are available at different locations, describe these.
- Create city-specific coupons and contests.
- Develop infographics and videos, accompanied by text descriptions of their content.
- Offer advice that is specifically relevant to a given community.
- Offer excellent driving directions.
- Introduce the staff at specific locations; interview them if possible.
- Add Schema-encoded customer testimonials for each city.
Q: I run an SAB with several physical offices that each serve their own radius. What kinds of landing pages should I be building?
A: You’ll build a unique landing page for each office, optimized with its unique NAP. You’ll be linking from the Google+ Local page for each office to its respective page on the website. Additionally, you can then set about building up a set of city landing pages (with no NAP) for each of the cities in the service radius of each office. If this ends up looking like way too many pages, consider blogging to begin covering these service cities over time with descriptions of your completed products.

National company desiring a local presence
For national businesses, the increasing presence of local results for important keyword searches has often seemed like encroachment rather than a blessing. You may find that much of the search engine result real estate is now being taken up by local companies. In such a situation, it’s natural to wonder if building out some type of local landing page would help you to gain back visibility that may have been lost. As I see it, these are the two options in this scenario:
1. If you have staffed, physical locations in some cities and make in-person contact with your customers, then you are eligible to create a local landing page and attached Google+ Local page for each physical office. You can take advantage of the techniques described above in this article. For cities you serve but where you’re not physically located, you should determine whether it is reasonable to create unique content for each city, or if your customers’ needs will be better served by something like an interactive map.
2. If you have no physical offices or in-person contact with customers, your business does not qualify for Google+ Local pages, and the development of on-site local landing pages may just not make sense. For example, if you’re a virtual services provider supporting all of the US, creating a page for every single city in the country probably isn’t a reasonable approach to marketing. After all, if what you offer is the same for everybody, nationwide, what can you find to write about that would be different from page to page across thousands of pages?
In such a scenario, it’s likely better to offer excellent content about your services accompanied by a map of your service cities, rather than attempting to rank for every, individual city with the landing page technique. Likely, you will need to rely on PPC to geo-target your advertising and turn to social media to create a presence in important communities.
For national businesses, building a strong brand is critical. Google tends to ‘get’ brands and if someone is searching for “Whole Foods Market” or “McDonalds,” Google is typically going to surface reasonably appropriate results for the searcher, even if the company isn’t getting their optimization perfect. Fair or not, this is how I see local search working these days, and the smaller your company is, the harder you’ll have to work to combine excellent Local SEO practices with efforts to get your brand name established in your target communities.
In conclusion
“Does it make sense?” is the question I’d suggest as a determining factor for the types of local landing pages you build. If you can build unique, helpful pages, then the effort will likely be worth it. If you’re having to stretch to find a rationale for the development of these types of pages, chances are, they’re not a good fit.
Do you have inspiring suggestions for the types of content business owners can create to make their local landing pages especially neat or helpful? If so, please share your ideas with the community!
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