SEO News

Posted by JoelDay

Greetings, citizens! It is we, your help team, here with what we’re hoping will become both a regular occurrence and household name.

This is
Help S.N.A.C.K.S.

What does
S.N.A.C.K.S. stand for, you ask? Well, we don’t know yet, but we’ll be dishing out tasty morsels of knowledge and answering some of the more common questions we hear. (If you have an idea for what S.N.A.C.K.S. means, leave it in the comments. The one with the most thumbs up gets a pretty blue Moz shirt plus a special prize!)

For our first installment we’ve decided to focus on the latest addition to the Moz family:
Moz Local!

If you’re not familiar with Moz Local yet, take a moment and watch this video.

For some extra help, 
we’ve selected two of the most common issues we hear about on the help team.

1. Why isn’t my upload working?

Moz Local uses a special combination of magic and alchemy (okay, it’s really just a CSV file) to upload your listings. You may even already have one of these handy, as Google Places uses the same format.

If not, we provide a template you can use here:
CSV Template & Guidelines. Most of the fields are pretty standard, but lets walk through a few sections that can cause a bit of confusion.

Categories

Moz Local provides a list of categories to choose from here:
Categories

When entering your categories you will need to make sure you ONLY include categories that fall under the Moz Local heading. These are the categories that overlap all the different partners. This allows us to send the data out all at once without undue delays.

Here’s the fun part: I know right now you’re saying, “But Joel! I run a museum dedicated to the 1976 Burt Reynolds classic
Gator. I need the category ‘Air Boats’ and it’s not listed!”

Never fear my mustachioed curatorial professional. We recognize that sometimes you just have to get more specific to define your business to potential customers. That’s where the column
Category Overrides comes in.

This gives you the option to provide additional categories for specific directories. For this you get to use the oft-overlooked pipe character “|” to separate the different engines (look just below backspace).

For the owner of the aforementioned Burt Reynolds museum who needs to enter “Air Boats” for Acxiom you can enter this:

acxiom:Air Boats|acxiom:Alligators

That can be adjusted for any of the options listed that categories page.

If you’re not sure what to put for your category, read up on the category research page here:
Category Research.

Description

The description in the CSV needs to be at least 250 characters. This is because some directories have a required minimum and that’s the lowest that will meet all of their requirements.

We recommend typing this directly into the CSV to avoid any non-ASCII characters. It is possible to paste your descriptions in as needed, you’ll want to prepare those in a plain text editor to avoid any issues with character sets.

If you run into this error you’ve got some non-ASCII characters at work that you’ll need to remove.

Hours

OK, so now that the Burt Reynolds
Gator Museum has their description and categories, it’s time to let the people know that the no mere hours can contain the awesomeness of Gator McKlusky. That’s right, They’re open 24 hours a day.

As described in the Help Hub, the format for hours is one long string, with a number representing the day of the week (day 1 is Sunday), and colons separating the various components. That’s pretty simple for a regular business, but what about a non-stop party like the Gator Museum? If your business is open 24/7, just put in midnight to 11:59 p.m. every day. It should look like this:

1:12:00:AM:11:59:PM,2:12:00:AM:11:59:PM,3:12:00:AM:11:59:PM,4:12:00:AM:11:59:PM,

5:12:00:AM:11:59:PM,6:12:00:AM:11:59:PM,7:12:00:AM:11:59:PM

2. I’ve uploaded and published. What’s next?

Alright! So the
Gator museum is submitted. The Google Places matched and it sailed through the validation! What’s next?

The first couple of questions that probably pop into your mind are “how long will this take?” and “what are those weird little circles next to my listing?” The simple answer to question one is that it can take anywhere from 1-8 weeks for our partners to update the data we push to them. From there, it can take up to 3-6 months for them to send the updated data to other local data aggregators that work with them. So in a nutshell, it takes time to update one database, push that across their network and then feed the information to everyone else. To give you an idea of how extensive this process is, check out the 
Local Search Ecosystem here in the US:

Now for those circles.

After purchasing, you see a series of circles next to your listings, which will indicate that listing’s current status with a given partner. There are four versions you might see:

The empty:

This circle indicates that we’ve pushed the listing to our partner, but they haven’t processed it yet.

The circle half full:

The half full circle means that our partners have accepted the listing data and are processing the changes on their end.

The full circle:

Yay, the listing has been processed with our partner! While things look like they’re done, it will still take some time for them to push the updates out to everyone else in their networks.

The exclamation:

This yellow exclamation mark means there’s something that requires your attention. In most cases it’s that Foursquare needs you to authenticate the listing. This will also come up to notify you if the listing is already being managed by someone else. In that case, we won’t push any updates to that partner.

To address the common Foursquare Authentication issue, just connect your Foursquare account. You can add more than one if you have multiple listings.

You can look at your connected accounts at any time.

Now just click the “Select an Account” button to connect to your Foursquare account.

I hope everyone enjoyed this deeper glance at Moz Local. Remember, guides like this and more can be found in our
Help Hub.

The Help Team will be back soon to answer more of your questions with another issue of S.N.A.C.K.S.

Let us know in the comments if there’s anything you’d like us to dig into next time. We’ll also send out autographed pictures for anyone who wants one. 

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Last week Graham Charlton of Econsultancy asked “are supermarkets missing out on SEO opportunities?“

Yes is the easy answer for most, but across all food-stuff searches Tesco really is bucking the trend and hoovering up 50% of all online grocery spend.

But is Tesco really good or are the others really bad? 

What is the the online grocery market worth? 

Over 94% of all groceries are bought in bricks and mortar stores. For any other statistic like that there would be little fuss or even attention for the other 5-6%. 

However, the online grocery sector equates to £5.6bn (compared with the whole of the grocery market being worth £157bn). In terms of revenue, there is serious land grabbing to be had. 

The online share of the grocery market is minuscule compared to other sectors within retail.

Books, DVDs and music have long performed well online, perhaps partly due to the Amazon effect, and the relatively low brand loyalty to the store when purchasing such products.

For music and videos we purchase 80% of goods online as opposed to offline. The whole of online retail averages 11.7% of all sales in the UK.  

Online grocery shopping on the rise

The Guardian recently reported that as much as 15% of UK grocery sales, worth £900m, were online in the four days from 20-23 December, which shows there is a definite appetite for growth.

Together with strong festive purchases, online grocery sales grew 19% last year and are predicted to more than double over the next five years to £13bn (see table below).

This is the biggest growth spurt in the sector since 2003 and beats all other retail channels in terms of growth.

The big shop is more common online 

It may seem obvious, but the well planned, ‘big shop’ happens more frequently online than the quick shop.

When we spend more at the supermarket we are more likely to do it online. When we start talking about a £60 plus shop online sales accounts for 12% (as opposed to the overall 5%) of all checkouts whereas only 1% of checkouts with a value below £60 are purchased online.

Plus the richer we are, the more likely we are to buy online. Those with an annual income of £60,000 or more spent 10p in every pound of their grocery shopping online. 

To therefore increase the online share of grocery shopping, supermarkets need to make the quick, small shop as much a part of the routine as doing the larger shop online as well as continue with the push for the big-shops. This can be reflected in their SEO. 

How do supermarkets use SEO to increase the little shop online? 

In Graham’s Charlton’s post, he stated that

Not many people will search for ‘apples’ or ‘bread’ and then end up doing their shopping at the supermarket which comes out on top.

This of course is probably true for normal shoppers, (though may not be for bulk buyers such as restaurants, hotels, pubs or other caterers – who will shop for single product bargains).

However, we put an index of search terms together made up of all food stuffs and recipe ideas – it came to over 10m searches a month. Surely the supermarkets should be vying for that? 

It seems that some of the supermarkets are optimising for many, many food terms, and others are not.

Cause or correlation, but the ones that are placed for multiple food terms and recipes are the ones that are doing best online – i.e Tesco. 

Why does Tesco have 50% of the online grocery market? 

In terms of organic search, that is being found in Google’s search results, Tesco is extremely dominant.

I’ve created category specific indexes based on major search terms across the grocery sector eg frozen foods, online shopping, recipe ideas etc. The returning URLs for these keywords in Google’s search results are being tracked every day. 

As with the industry as a whole, Tesco is light-years ahead of the competition and it is no surprise that it has 50% of the ecommerce grocery market and is doing so well in the online shopping channel as its search positions dominate the sector. 

The example indexes are: 

• General supermarket (search terms include: online shopping, groceries etc).
• Mother and baby goods (baby milk, nappies etc). 
• Fresh food and recipes (fresh pasta, fresh fruit, recipe ideas etc). 
• Food cupboard (large marmite, pancake mix etc). 

Within these groups are around 2,500 search terms with a monthly search traffic, according to Google, of over 10m in the UK.

This data indicates that Tesco is by far the most visible supermarket. In fact all the other major supermarket brands hardly feature at all outside the general supermarket indexes. (all data from Pi Datametrics). 

Tesco online: owning the quick shop

Table 1. Category: Food Cupboard

Google UK Monthly Searches: 2,500,000

Table 1 shows Tesco’s dominance across over 700 common food terms. As people become more savvy in searching for best deals for their smaller shops, being well placed for the individual products is becoming ever more important for branding and acquisition reasons. Asda and Sainsbury’s are not even in the top ten most visible sites. 

However what seems to be shown from our data is that a non-traditional UK supermarket, Amazon is making in-roads on the traditional players.

With well renowned next-day delivery it is Amazon who could start making gains in the small, cheap shop.  

Tesco online: leading the supermarket terms, just

Table 2. Category: General Supermarket Shopping

Google UK Monthly Searches: 45,000

In Table 2 we see more of the main supermarkets perform better and compete with Tesco who just about retain first place. Asda and Waitrose are vying for second place in terms of average Google position.

Both those sites have pushed hard in the last 12 months. Sainsbury’s, though visible for all the search terms in this general category, its average position is relative poor and considering the small batch of search terms in this index is not in the conversion zone enough.

Surprisingly two major newspapers, The Guardian and The Daily Mail are visible for these major category searches. Their visibility in Google is extremely dominant across all sectors and are in that sense an online competitor to many brands. 

Below we see the movement between the major supermarket players for these general supermarket terms. We have given supermarkets wieghted points depending on their positions for the major terms in google.  

It’s a three horse race with Asda winning at Christmas, and Tesco just leading now. 

Chart 1: visibility index – supermarket visibility scores across single general grocery index 

Tesco online: high visibility in high quantity searches

Table 3. Category: Fresh Food and Recipes

Google UK Monthly Searches: 7,500,000

Table 3 represents by far the biggest number of searches by a single category, 7.5m

Some of these searches are aligned to recipe ideas, hence the high visibility of the BBC, Jamie Oliver’s, and Delia Smith’s website.

Offering recipe content onsite is not a strategy lost on the major supermarkets, in fact all the main players offer recipe ideas or content based around fresh food, but it seems the strategy is not being executed as well as possible. 

Sainsbury’s, for example, offers several websites offering such content. In fact, it has at least four domains and a sub-domain that offer recipes: 

This spread and dilution of content could therefore be the issue. If the recipes were concentrated in one area then the site could gain more strength and indeed less duplication, thus aiding the user and the search engine.

Tesco online: owning non-supermarket specific retail verticals

Table 4. Category: Mother and Baby Goods

Google UK Monthly Searches: 150,000

The most powerful aspect of Tesco is that it reflects the diversity of the large store offering with its online offering. The visibility across non-food searches is as good as it is across the grocery searches above.

And if this means having presence in front of 150,000 mothers looking for baby products (who may also want to do addtional shopping) then this is well worth the investment. 

One would have thought that Boots or Mumsnet would have the products and content to have the most powerful websites for their own sector, but no Tesco is supreme in this area too. 

This performance is replicated across many other areas too including electrical products and online videos, where the purchase of Blinkbox is positioned to compete with Netflix. 

It is the dominance in the grocery sectors plus its diversity online combined with offline fulfilment that will see Tesco continue with its supremacy for some time to come.

Last week Graham Charlton of Econsultancy asked “are supermarkets missing out on SEO opportunities?“

Yes is the easy answer for most, but across all food-stuff searches Tesco really is bucking the trend and hoovering up 50% of all online grocery spend.

But is Tesco really good or are the others really bad? 

What is the the online grocery market worth? 

Over 94% of all groceries are bought in bricks and mortar stores. For any other statistic like that there would be little fuss or even attention for the other 5-6%. 

However, the online grocery sector equates to £5.6bn (compared with the whole of the grocery market being worth £157bn). In terms of revenue, there is serious land grabbing to be had. 

The online share of the grocery market is minuscule compared to other sectors within retail.

Books, DVDs and music have long performed well online, perhaps partly due to the Amazon effect, and the relatively low brand loyalty to the store when purchasing such products.

For music and videos we purchase 80% of goods online as opposed to offline. The whole of online retail averages 11.7% of all sales in the UK.  

Online grocery shopping on the rise

The Guardian recently reported that as much as 15% of UK grocery sales, worth £900m, were online in the four days from 20-23 December, which shows there is a definite appetite for growth.

Together with strong festive purchases, online grocery sales grew 19% last year and are predicted to more than double over the next five years to £13bn (see table below).

This is the biggest growth spurt in the sector since 2003 and beats all other retail channels in terms of growth.

The big shop is more common online 

It may seem obvious, but the well planned, ‘big shop’ happens more frequently online than the quick shop.

When we spend more at the supermarket we are more likely to do it online. When we start talking about a £60 plus shop online sales accounts for 12% (as opposed to the overall 5%) of all checkouts whereas only 1% of checkouts with a value below £60 are purchased online.

Plus the richer we are, the more likely we are to buy online. Those with an annual income of £60,000 or more spent 10p in every pound of their grocery shopping online. 

To therefore increase the online share of grocery shopping, supermarkets need to make the quick, small shop as much a part of the routine as doing the larger shop online as well as continue with the push for the big-shops. This can be reflected in their SEO. 

How do supermarkets use SEO to increase the little shop online? 

In Graham’s Charlton’s post, he stated that

Not many people will search for ‘apples’ or ‘bread’ and then end up doing their shopping at the supermarket which comes out on top.

This of course is probably true for normal shoppers, (though may not be for bulk buyers such as restaurants, hotels, pubs or other caterers – who will shop for single product bargains).

However, we put an index of search terms together made up of all food stuffs and recipe ideas – it came to over 10m searches a month. Surely the supermarkets should be vying for that? 

It seems that some of the supermarkets are optimising for many, many food terms, and others are not.

Cause or correlation, but the ones that are placed for multiple food terms and recipes are the ones that are doing best online – i.e Tesco. 

Why does Tesco have 50% of the online grocery market? 

In terms of organic search, that is being found in Google’s search results, Tesco is extremely dominant.

I’ve created category specific indexes based on major search terms across the grocery sector eg frozen foods, online shopping, recipe ideas etc. The returning URLs for these keywords in Google’s search results are being tracked every day. 

As with the industry as a whole, Tesco is light-years ahead of the competition and it is no surprise that it has 50% of the ecommerce grocery market and is doing so well in the online shopping channel as its search positions dominate the sector. 

The example indexes are: 

• General supermarket (search terms include: online shopping, groceries etc).
• Mother and baby goods (baby milk, nappies etc). 
• Fresh food and recipes (fresh pasta, fresh fruit, recipe ideas etc). 
• Food cupboard (large marmite, pancake mix etc). 

Within these groups are around 2,500 search terms with a monthly search traffic, according to Google, of over 10m in the UK.

This data indicates that Tesco is by far the most visible supermarket. In fact all the other major supermarket brands hardly feature at all outside the general supermarket indexes. (all data from Pi Datametrics). 

Tesco online: owning the quick shop

Table 1. Category: Food Cupboard

Google UK Monthly Searches: 2,500,000

Table 1 shows Tesco’s dominance across over 700 common food terms. As people become more savvy in searching for best deals for their smaller shops, being well placed for the individual products is becoming ever more important for branding and acquisition reasons. Asda and Sainsbury’s are not even in the top ten most visible sites. 

However what seems to be shown from our data is that a non-traditional UK supermarket, Amazon is making in-roads on the traditional players.

With well renowned next-day delivery it is Amazon who could start making gains in the small, cheap shop.  

Tesco online: leading the supermarket terms, just

Table 2. Category: General Supermarket Shopping

Google UK Monthly Searches: 45,000

In Table 2 we see more of the main supermarkets perform better and compete with Tesco who just about retain first place. Asda and Waitrose are vying for second place in terms of average Google position.

Both those sites have pushed hard in the last 12 months. Sainsbury’s, though visible for all the search terms in this general category, its average position is relative poor and considering the small batch of search terms in this index is not in the conversion zone enough.

Surprisingly two major newspapers, The Guardian and The Daily Mail are visible for these major category searches. Their visibility in Google is extremely dominant across all sectors and are in that sense an online competitor to many brands. 

Below we see the movement between the major supermarket players for these general supermarket terms. We have given supermarkets wieghted points depending on their positions for the major terms in google.  

It’s a three horse race with Asda winning at Christmas, and Tesco just leading now. 

Chart 1: visibility index – supermarket visibility scores across single general grocery index 

Tesco online: high visibility in high quantity searches

Table 3. Category: Fresh Food and Recipes

Google UK Monthly Searches: 7,500,000

Table 3 represents by far the biggest number of searches by a single category, 7.5m

Some of these searches are aligned to recipe ideas, hence the high visibility of the BBC, Jamie Oliver’s, and Delia Smith’s website.

Offering recipe content onsite is not a strategy lost on the major supermarkets, in fact all the main players offer recipe ideas or content based around fresh food, but it seems the strategy is not being executed as well as possible. 

Sainsbury’s, for example, offers several websites offering such content. In fact, it has at least four domains and a sub-domain that offer recipes: 

This spread and dilution of content could therefore be the issue. If the recipes were concentrated in one area then the site could gain more strength and indeed less duplication, thus aiding the user and the search engine.

Tesco online: owning non-supermarket specific retail verticals

Table 4. Category: Mother and Baby Goods

Google UK Monthly Searches: 150,000

The most powerful aspect of Tesco is that it reflects the diversity of the large store offering with its online offering. The visibility across non-food searches is as good as it is across the grocery searches above.

And if this means having presence in front of 150,000 mothers looking for baby products (who may also want to do addtional shopping) then this is well worth the investment. 

One would have thought that Boots or Mumsnet would have the products and content to have the most powerful websites for their own sector, but no Tesco is supreme in this area too. 

This performance is replicated across many other areas too including electrical products and online videos, where the purchase of Blinkbox is positioned to compete with Netflix. 

It is the dominance in the grocery sectors plus its diversity online combined with offline fulfilment that will see Tesco continue with its supremacy for some time to come.

Posted by EricaMcGillivray

Get ready to give some high fives, because I have some great news to share today: The four community speakers for MozCon 2014, July 14-16th in Seattle!

First, I want to thank everyone who tossed in their hat. It’s an incredibly brave thing to do, so pat yourselves on the back. We had 146 submissions this year—about 10 more than last year—during the week and a half that they were open. There were tons of amazing ideas, incredibly thoughtful sharing, and all around excitement. The selection committee all agreed that 2014’s pitches were the best yet. Though, of course, that makes the decision the hardest one.

Our four Community Speakers for 2014

In the order that they’ll be presenting at MozCon:

Mark Traphagen

Google+ Game of Thrones: Claiming Your Kingdom for Brand Dominance
Be the ruler of your vertical by claiming uncharted ground in Google+ to dragon-power your brand’s Google influence.

Mark Traphagen is Senior Director of Online Marketing for Stone Temple Consulting and a sought-after speaker and writer on Google+ marketing and Google Authorship. He runs the largest Google Authorship community on the web, and offline, he competes in story slams, but never, ever slams a good story.

Stephanie Beadell

Bad Data, Bad Decisions: The Art of Asking Better Questions
Stephanie Beadell will discuss the power of surveys and how if you’re not asking the right questions, you risk making decisions on the wrong answers.

Stephanie Beadell is Director of Content Marketing at BuzzStream and was formerly head of Digital PR at SEER Interactive. She holds a Master of Science degree in Market Research from Boston University.

Zeph Snapp

More than Words: Localizing Your International Content
Zeph takes you beyond the technical implications of international SEO, showing you real life examples of how to leverage your existing content in other languages.

Zeph Snapp is the CEO of Altura Interactive.

Justin Briggs

Talking Back to Conversational Search
Looking at how conversational search and the knowledge graph are changing how users search and engage with content, Justin will talk about implementing entities at an enterprise scale.

Justin Briggs is the Sr. Manager of Organic Marketing at Getty Images, a leading stock photography company based in Seattle. Justin has over 10 years of web experience, including seven years working in SEO and social media.

Honorable mentions go out to both Gianluca Fiorelli and Greg Gifford.

Get ready to cheer these four on, and make sure that you’ve bought your ticket to MozCon 2014, as they’re going quickly and will sell out.

I get asked quite a bit about how the community speaker selection committee process works, so I thought I’d shed some light on it for those who are curious. This year, there were a total of nine committee members. That’s a lot of people vetting your submissions. And you may notice that it’s the same number as a more famous fellowship:

You can make your guesses as to who correlates to whom on Moz’s staff.

The committee for MozCon 2014 consisted of:

• Cyrus Shepard, Senior Manager, Content Team
• Danielle Launders, Marketing Assistant
• Erica McGillivray, Senior Community Manager (that’s me!)
• Jen Lopez, Director of Community
• Keri Morgret, Community Manager
• Matthew Brown, Senior VP – Special Projects
• Megan Singley, Social Community Manager
• Rand Fishkin, Founder
• Trevor Klein, Content Strategist

I’m typically the one that does a first sweep through all the entires. I try to do a “blind” sweep through them to stay as unbiased as possible by not looking at names and emails, only reading the content pitch itself. We use a grade scale, A through F, and make notes on entries. (Sorry, person who submitted pretending to be Matt Cutts, you received the F. We did get a laugh, though.) From there, Cyrus, Danie, Jen, Keri, Megan, and Trevor jump in and they add their own grades and notes. Yes, sometimes we disagree! But most of the time, we’re all pretty close in what we think.

One hopeful sent his pitch in letter format with a koala bear. Someone’s following my Pinterest account.

After that, it gets easier to narrow it down to 20 or so pitches. Both Trevor and I also make special notes on ones that we might want to grab for blog posts or Mozinars if they aren’t selected as speakers. When down to 20 or so, Rand and Matthew join in and give their thoughts on the top ones. We also start more extensively reviewing to see what kinds of presentations people have given in the past, if there are slide decks or video of them on stage, and what sort of other content they’re putting out there, like blog posts.

Once it gets down to less than 10, the choice gets harder. Typically there are one or two people that everyone is completely on board with. Then we discuss more about what we’ve seen from the rest and how the topic would fit into what’s already being offered at MozCon. Usually, there aren’t any “cons” to these fabulous folks, just lots of “pros.”

I reach out to the selected four first, to let them know and confirm that they’re still interested and able to attend MozCon. Then I have the somewhat sad job of telling the rest of the potentials that they weren’t selected. But it’s very important to inform everyone so no one is left wondering whatever happened to that time they pitched. (I know how frustrating never hearing back can be from the other side of a pitch.) Then I write this post.

Hope that added some transparency to our process!

A big thank you to all of you who submitted this year and congratulations to our four speakers for MozCon 2014! We can’t wait to see you all there.

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!